Rated 4.5 out of 5 by 63
Rated 5 out of 5 by GalenX Nice and sweet experience
I spent my birthday there. The customer service is so great and offer me a birthday cake. Room view is amazing. Food is great. It's the best 5 star resort in Shenzhen
March 30, 2015
Rated 5 out of 5 by Jonathan81 Executive Lounge Crew Rocks
Nothing to complain about, it is indeed a wonderful stay. I would like to extend my special thanks to the staff working at Executive Lounge, they are the best crew I have ever met throughout my stays within Starwood hotels so far.
March 19, 2015
Rated 5 out of 5 by freeo555 this hotel was very well run
I found my saty at the hotel to be very pleasent indeed,
the staff where excellent and the girls in the
club lounge especilly sunny very good at their jobs.
Also Michael and robert in the downstairs
lobby bar are very nice staff to have and work
very hard for you
I will return for sure thanks
October 29, 2014
Rated 4 out of 5 by Dmason The staff of the hotel is like our friends
the hotel staff both the front desk manager Justin Hou or the concierge staffs are warm and professional. They helped us with every thing we needed. They made us feel at home and they are like our friends.
This made our stay nice and enjoyable.
We thank them for their effort.
September 3, 2014
Rated 4 out of 5 by twinsw great location, decent food, water supply sometimes unstable
great location - close to beach (private beach), outlet, theme park. chinese restaurant is decent and value for money- though sometimes the food can be very salty and ingredient not very good (e.g. worst australia steak i've had). One thing the hotel can improve is the hot water supply. We experienced no hot water while my family was taking shower - luckily it is summer now
August 25, 2014
Rated 5 out of 5 by Bill3334 Great experience in Sheraton
Pool and water slide in this resort was great. My kid really enjoyed this. Room condition was quite good with great view. The staff was also very kind. However, the price of restaurant is some what expensive. Seafood BBQ buffet was more than 400RMB / person and this was beyond my expectation. Anyway, it was fatastic experience overall. Thank you for the Sheraton.
August 13, 2014
Rated 5 out of 5 by Yann Stay Dameisha
Excellent ! A special thanks for warm welcome and service for Club Floor staff !
July 29, 2014
Rated 5 out of 5 by coldshower2 Best Staff in the World!
I want to thank the management of the Dameisha resort for training the best staff in the world.
During our visit my young daughter fell ill with a fever and had to go to a local care facility. First Justin helped us by providing a thermometer and assuring us that he and his staff would be there for us. Then when we went to the facility staff member Bella joined us and took care of every little detail. She sat with my daughter for 4 hours and made sure she was ok. I will forever be grateful. Thank you!
July 22, 2014