Rated 4 out of 5 by Ray22 Le personnel en salle est très dévoué.
Déçu de la formule "allinclusive".
Je comprends que le champagne ou certains alcools ne soient pas compris dans cette formule, mais que l'on nous refuse l'eau pétillante et le jus de tomate je ne suis pas d'accord.
Pareil pour certains plats (sup.de 700 dal.pour des scampis) !!!
7 février 2013
Rated 5 out of 5 by csm123 Very friendly hotel!
We have just spent a week here ... Staff are both very friendly and nothing is too much trouble! Food is great. Rooms are good, with powerful shower, lovely clean soft fluffy towels and bed was comfortable with clean bedding. Sea view from room.
22 mars 2014
Rated 5 out of 5 by Vixseyvixen Relaxing (7 days is not enough)
Staff: very friendly and waited on us hand and foot. Special thanks to reception, bar and restaurant staff for helping me to learn Wolof. Any questions or issues were sorted out by reception in a matter of seconds.
Room: lovely sized room with bath and shower room. Partial sea view from the ground floor.
Facilities: spa treatments reasonably priced. I recommend the 'couples retreat'. Pool is a good size and adequately clean. On the beach (which is private). Activities such as French boulles, volleyball, aqua aerobics take place morning and afternoon. All public area toilets were spotless. Free wifi in reception area was painfully slow. Cocktails not included in the all inclusive deal but were reasonably priced.
Food: excellent. Good choice, fresh, excellent quality, efficient service. Sometimes held indoors if it's cold/windy, or outside if the evenings are warm.
22 mars 2014
Rated 5 out of 5 by Phil43 Good Hotel
Good all round hotel, really enjoyed our stay.
Staff very friendly.
Food was excellent
Good bar staff
Grounds well kept.
10 mars 2014
Rated 5 out of 5 by Peter099 good mix of luxury and pleasure
excellent experience with professionally trained staff. Great room view over the ocean; even if room at ground level; life music entertainment.
26 février 2014
Rated 5 out of 5 by Janet61 Great hotel, great location.
This was our first time in the Gambia and we were blown away with our experience. The staff went out of their way to make our holiday very special. The food in the restaurant was consistently great and a credit to the catering team. The staff in the pool area and bars were friendly and efficient and our room was comfortable, Thank you for a great holiday.
24 février 2014
Rated 5 out of 5 by Julie7014 A welcome return to the smiling coast!!
After a very stressful 2013 my husband and I decided to visit the Sheraton once more as we both wanted a relaxing and uncomplicated holiday. On arrival at the Sheraton on 3rd January, exactly the same time as last year. It was like coming home! We were welcomed with open arms by Francois and the rest of the staff on reception. We were shown to our room within minutes and once again it was a beautiful palm beach room with the sea just a stones throw away! It was lovely to see so many of the staff had been retained from the previous year., Maire with her radiant smile, Chris with his great sense of humour, Mohammed and Forday from the bar and Dtinnue, who is responsible for the great guest activities, to name but a few of the excellent staff! The food and wine was up to its usual high standard, all freshly cooked and prepared with a huge choice, all prepared under the watchful eye of the french head chef, Laurant, who once again excelled himself when cooking my favorite, Lobster! All in all it was an excellent holiday and just what we needed and I personally wouldnt hesitate to recommend this hotel to our family and friends.
It must be remembered though that this is Africa, and sometimes things do lack the polish and sophistication of perhaps some of the Carribean islands, but to be honest, too much polish would ruin what is the natural ambient beauty of a wonderful country.
With our thanks to you all, Julie & Chris 'S'
29 janvier 2014
Rated 5 out of 5 by Hatasisay Dr.
Great location, wonderful food excellent and excellent customer service. The artwork was extraordinary. I enjoyed my stay with the Sheraton Gambia. Keep up the great work.
14 août 2013