Rated 4 out of 5 by Ray22 Le personnel en salle est très dévoué.
Déçu de la formule "allinclusive".
Je comprends que le champagne ou certains alcools ne soient pas compris dans cette formule, mais que l'on nous refuse l'eau pétillante et le jus de tomate je ne suis pas d'accord.
Pareil pour certains plats (sup.de 700 dal.pour des scampis) !!!
7 février 2013
Rated 5 out of 5 by Peter099 good mix of luxury and pleasure
excellent experience with professionally trained staff. Great room view over the ocean; even if room at ground level; life music entertainment.
26 février 2014
Rated 5 out of 5 by Janet61 Great hotel, great location.
This was our first time in the Gambia and we were blown away with our experience. The staff went out of their way to make our holiday very special. The food in the restaurant was consistently great and a credit to the catering team. The staff in the pool area and bars were friendly and efficient and our room was comfortable, Thank you for a great holiday.
24 février 2014
Rated 5 out of 5 by Julie7014 A welcome return to the smiling coast!!
After a very stressful 2013 my husband and I decided to visit the Sheraton once more as we both wanted a relaxing and uncomplicated holiday. On arrival at the Sheraton on 3rd January, exactly the same time as last year. It was like coming home! We were welcomed with open arms by Francois and the rest of the staff on reception. We were shown to our room within minutes and once again it was a beautiful palm beach room with the sea just a stones throw away! It was lovely to see so many of the staff had been retained from the previous year., Maire with her radiant smile, Chris with his great sense of humour, Mohammed and Forday from the bar and Dtinnue, who is responsible for the great guest activities, to name but a few of the excellent staff! The food and wine was up to its usual high standard, all freshly cooked and prepared with a huge choice, all prepared under the watchful eye of the french head chef, Laurant, who once again excelled himself when cooking my favorite, Lobster! All in all it was an excellent holiday and just what we needed and I personally wouldnt hesitate to recommend this hotel to our family and friends.
It must be remembered though that this is Africa, and sometimes things do lack the polish and sophistication of perhaps some of the Carribean islands, but to be honest, too much polish would ruin what is the natural ambient beauty of a wonderful country.
With our thanks to you all, Julie & Chris 'S'
29 janvier 2014
Rated 5 out of 5 by Hatasisay Dr.
Great location, wonderful food excellent and excellent customer service. The artwork was extraordinary. I enjoyed my stay with the Sheraton Gambia. Keep up the great work.
14 août 2013
Rated 5 out of 5 by Happy A superb holiday
A most enjoyable, friendly, relaxed stay.
Lovely people and very helpful staff from security to reception, without exception
4 mars 2013
Rated 5 out of 5 by Lelpune A Fabulous Stay
Just returned from Sheraton Gambia, after a weeks stay. Absolute paradise! The hotel is situated on a beautiful private beach. All rooms have a fabulous sea view. The hotel is designed in the style of an African village ( looking a little more North African than West African, I think). The staff are very friendly and helpful, without being over bearing. Rooms are clean and well equipped. The food is delicious...and so much choice! The Manager of this hotel is to be highly commended, as are all the staff, from the gardeners, to the pool boys, cleaners, waiters, chefs security guards, and reception staff. My ideal holiday also includes birdwatching, and I was not disappointed! The hotel grounds are teeming with bird life, and it is not far from Lamin Lodge (a birdwatching paradise set in the mangroves), or Abuku Nature Reserve. If you want expert help with identifying the birds, or birdwatching trips arranged,, speak to 'Doctor Owl', the hotel's resident bird expert. He is usually available during the afternoons, to the right of the pool bar, and has a telescope set up, bird books and binoculars. I am already planning my return trip.
26 février 2013
Rated 5 out of 5 by DEBOK Very comfortable hotel
Perfectly located by the beach, well maintained facilities, with staff aiming to please (but don't be in too much of a hurry), good food.
28 janvier 2013