Rated 5 out of 5 by DavidTravelman Professional Traveller says ' Superb Hotel '
Now retired, I was a travel agent for over fifty years.
your hotel is ' TOPS'. Most impressed with the courtesy and kindness of your staff. Always a smile
and nothing was too much trouble. Management do an outstanding job of staff selection and training. Golf course immaculate. Am stumped to find fault with anything......food,cleanliness etc; and the location,view and all facilities are great. We spent an enjoyable week with our married son,wife and grandchildren. WE SHALL BE BACK......thank you.
David G. and family.
July 21, 2014
Rated 5 out of 5 by NYCtravel Luxury Beach Resort
This resort has amazing grounds that are large enough to get lost on. Plenty of beach space (it's a long walk there from the hotel, but they put in an elevator to help), plenty of pool/lawn chairs too so no risk of not getting seating.
The staff is so friendly and helpful. When we had an issue with our air conditioning Pedro, the manager on duty, handled it with ease and to our satisfaction (making us forget the night we spent sweating it out).
There are plenty of restaurants to choose from on property but they are very pricey. While the meal at Pescadore was good, it wasn't worth $200 EUR for 2 people. The buffet breakfast is worth it with a nice selection, but avoid for dinner.
If you are an SPG member you get free wifi, free breakfast buffet and many discounts on property. Just bring your SPG card with you.
Overall this hotel was perfect for our vacation needs. I would highly recommend it and also would stay here again if we return to the area.
July 6, 2014
Rated 5 out of 5 by Anita27 This hotel is Paradise!
Couldn't fault this hotel. All the staff were superb, th equality if service superb. This holiday fitted our holiday brief superbly, pools, beach, spa , tennis and golf. Loved this hotel. Understand the bedroom will be updated.
July 16, 2014
Rated 5 out of 5 by nomio Hotel Location is excellent
From arriving at the Hotel until we left the Hotel staff
could not have been more helpful
The attention to detail was very good and both the
presentation and quality of the food was excellent
The facilities were all very good and the cleanliness was superb
altogether a most enjoyable stay
July 16, 2014
Rated 5 out of 5 by Talloires Overall
I think it's an excellent Hotel run by professionals and the staff are really there to make sure all goes well for the guests. The facilities are superb, honestly with exception of quality of food in Corda Cafe ( which was really not up to standard), It is a great place to go and relax. I would recommend it to everyone.
July 12, 2014
Rated 5 out of 5 by Ellon Exceptional
Each year we spend a week or so at Sheraton Pine Cliffs for some indulgent rest and recuperation. Always nice to see the same cheerful helpful staff for whom no request is troublesome. Looking forward to the next visit.
June 26, 2014
Rated 5 out of 5 by Rich2809 A very exceptional and welcoming hotel
I travel a lot and spend a lot of time in hotels. I can tell from the greeting on walking in the front door how pleasant or unpleasant a stay will be. I can tell if a hotel has a good GM or a bad GM by the way I am welcomed. The greeting at this property was outstanding..
All the staff at this hotel, without exception, from the gardeners, housekeeping, waiters to the front desk are extremely friendly and welcoming. The staff create an atmosphere that is welcoming and comfortable. The staff make you feel that your well being is the number one on their priority list.
Liliana, in particular was really very helpful, she went out of her way to help with small niggles and our requests. Nothing was too much trouble.
Liliana is the perfect Guest Relations staff member and she is a credit to SPG.
Eating in the hotel is very good, lots of different places to eat and we used all of them during our stay. Lots of local restaurants as well that are a short walk from the hotel.
Pools are fantastic, grounds are kept to a very high standard, lots of shade if you want it. It never feels busy
Beach is stunning and has life gaurds. Just an outstanding property. My whole family looks forward to returning soon.
July 8, 2014
Rated 4 out of 5 by sciavatt Wonderful setting
The property is unique, no other resort can matche the green and the variety of plants, flowers and the cliffs. Staff is very friendly and laid back. Sometime they do not spot you at the table but it is sufficient to draw their attention and they are very willing. Room is nothing to write home about. My toilet did not work very well (the system itself is not very efficient) but they came every day I needed. Personally I would change the music at breakfast with something a little more enthousiastic bieng a seaside resort. The weather is unbeatable, you just do not realize the temperature because it is always breezy and evenings always cools down.
August 21, 2012