Rated 5 out of 5 by Montana16 Never Disapoints
I have visited many times over the tears and have enjoyed each occasion enormously. The facilities offered are second to none and I cannot thank the staff too much
April 28, 2014
Rated 5 out of 5 by Truetaste73 Lovely for a special occasion
A fab hotel,staff were attentive,professional and friendly.Bedroom was spotless .Food was fantastic.We were here for a 40th birthday celebration and the champagne bar at the cliff edge was just stunning to sit at and watch the sun set.great children's facilities too,we went with a 7 year old and 10 month old and both were very happy.My only grumble was we had to come home lol.definately be back.
June 27, 2013
Rated 4 out of 5 by Yoyo Beautiful setting
Lovely hotel in a beautiful setting. There were several cold and rainy days, so we wish there had been a better selection of movies available to watch on the pay-per-view tv. The staff was very friendly, especially at the restaurants. Love the beach restaurant just feet away from the crashing waves! So beautiful. We enjoyed ourselves immensely. Sadly, the spa was closed.
May 20, 2013
Rated 4 out of 5 by Sil70 Beautiful Place
The hotel is beautiful, the beach magnificent, although very hard to reach, specially when going back to the hotel. Service was not as good as it should have been for a Luxury Collection hotel. And we couldn't use the gym, always too busy, too few apparels, even though we visited both gyms. There should be more resources, or possiblity to book in advance...
August 27, 2012
Rated 4 out of 5 by Astronafti This hotel brought back many fond memories
First times are always the best experience, so perhaps our expectations the second time around were too grand. Atlhough we were pleased with the assist given for a room with a special view of the ocean, the rate was high considering the fact that some of the restaurants were closed, and we were not made aware of same.
For a luxury hotel, the wifi charge for room service was totally outrageous.
The menu at the O Pescador was limited, and the wines overpriced. We are well traveled and are not approaching this issue, because we are short of finances, but rather for the purpose of making your restaurant more broader in scope.
Your website show the Jardim Colonia, which I am familiar with and also the Yakuza, which must have been closed as well. VERY DISAPPOINTING.
There have been some wonderful additions that were not there when we last visit, all for the positive. The staff was professional and courteous.
Our rooms were clean and well serviced.
October 4, 2013
Rated 5 out of 5 by 02PR60 Almost paradise . . .
There were moments when one could feel the warmth of hospitality, especially in the Jardim Colonial Restaurant, the Corda Cafe and the Portalano Bar--staff were extraordinary without exception. However, there was little personal recognition of Lifetime Platinum status, while not mandatory, it would contribute to a happier visit in the future.
November 21, 2012
Rated 4 out of 5 by JSR54 Conference Facilities
An excellent venue for both business or leisure stays. with generously proportioned rooms and facilities. The decor and grounds with some stunning views out to sea added to the touch of luxury this hotel brings.
The staff could not have been more heplfull, especially when it came to food choice. An overall positive experience.
December 10, 2012
Rated 4 out of 5 by conny2409 excellent location with a beautiful golf course
the sheraton pine cliff resort with its beautiful golf course next to the sea is our favourite place to play golf in november. We had a pleasant stay with excellent service and recommend this hotel.
The rooms are clean and have a wonderful view, the service is friendly and we definitely will be there next november too.
November 13, 2012
Rated 5 out of 5 by MooreJJ This Property is Amazing
A fantastic place to stay and the level of service was excellent - from the front desk, staff at the breakfast buffet, sunset on the terrace, and food & service in the Jardin Gourmet. We also loved the golf course and met some really nice people there. A fantastic property and a trip we will remember forever.
October 17, 2012
Rated 5 out of 5 by MKIK An outstanding week at the Sheraton Algarve
Superb location, very attentive staff in every part of the hotel and beach - too many for special mention in fact. Excellent on-site restaurants, each with a different ambience (Corda Cafe, Piri-Piri and O Pescadore all brilliant). Only issue was a few broken machines in the gym for the week we stayed.
June 24, 2013
Rated 5 out of 5 by Bob1956 Exceptionnel resort
First time in Portugal, great experience and outstanding customer service.My wife and i wanted to extend my stay for one night and Marisa at Front Desk helped us to change our Train ticket to Lisbon and find a new room for that additionnal day .
All this with an exceptionnal smile ......thank you....
September 7, 2013
Rated 1 out of 5 by Frank041 Restaurants not open
Hotel had not many guests so they closed all the facilities.
Only 1 restaurant open and it had a very limited menu Even when we only stayed 3 nights.
Not easy to eat out of hotel without a car.
Wifi was rediculous. Charged by no of devices and an enormous charge.
January 11, 2014
Rated 4 out of 5 by P1313 Great facilities but staff under expectations
Fourth time we stayed at Sheraton Algarve and we love the facilities and the easy access to the beach. Unfortunately we feel that the service is getting worse every time. I have to say that with minor exceptions the service was really poor, mainly the reception staff - a disgrace!!
August 31, 2013
Rated 5 out of 5 by 4TEDDY4 SHERATON ALGARVE HOTEL
We always enjoy our stay at the Sheraton due to the excellent facilities, that cater for all age groups and the attention received by all the management and staff.
The Hotel is in a spectacular location with fabulous views and during our stay in July the weather was perfect.
July 29, 2013
Rated 5 out of 5 by nmjjmj Great staff and facilities
I booked a weekend stay using SPG points to celebrate our wedding anniversary. The hotel exceeded our expectations. The staff were the most helpful I have ever encountered, the room was great and the restaurants fantastic. The seafront setting among pine trees was superb
September 24, 2013
Rated 5 out of 5 by Ned47 Short stay at Sheraton
Beautiful hotel with stunning views and excellent facilities. The staff are welcoming and very helpful. We were there for a 2 night stay which was nowhere near long enough to fully appreciate the hotel and fabulous surroundings of the Algarve. Highly recommended.
April 19, 2013
Rated 5 out of 5 by Rik1109 Room comfort
Hairdryer malfunctioned continuously, old material that should be replaced.
March 20, 2014
Rated 4 out of 5 by Rpamm33 This hotel has great location
Great beach hotel, with nice facilities, mainly as an holiday hotel. Also great for children.
I'm not totally happy with restaurants in general. The relation price quality/service is poor, unless breakfast that has a nice a buffet but again poor service.
August 25, 2013
Rated 5 out of 5 by dfrpc64 This hotel is my pleasure
This hotel is beautiful!
I feel so good that I always come back! Pines, hills, beachfront, nature, and the pure air that I breathe, and the peace in my mind, and the nice people there, and I want to come back! Thank you all, we'll meet again soon!
June 25, 2013
Rated 5 out of 5 by JonG Relaxing and beautiful
The setting is gorgeous, the grounds are beautiful and very well maintained and, for the most part the staff is excellent. Vasco, the waiter at breakfast at the Jardim Colonial, however, really stood out from the crowd. Thanks Vasco!
May 17, 2013
Rated 5 out of 5 by HHunjan EXCELLENT HOTEL
Great Location, Great Staff Members.
Mind Blowing Views. We Loved our Stay. We Definatley be returning again. Only problem Wifi is very very slow or Wifi is there but doesnt work. Other then that one of our best stays.
June 5, 2013
Rated 5 out of 5 by Carol44 Williams x 2 7march 13- 14march 2013
I would like to compliment your hotel on an excellent stay.All the staff you employ are an absolute joy and credit to you especially Louisa and her dining room staff. We could not wish for anything better, outstanding.
March 16, 2013
Rated 4 out of 5 by DB127 Excellent Location
This hotel has excellent facilities and the location is superb. The staff are very friendly and helpful without being intrusive. Dining prices are very high however. We very much enjoyed our stay and would return.
June 1, 2013
Rated 5 out of 5 by BKKJ I have been at the top Starwood properties and Algarve is the best...
The acknowledgement of SPG status with amenities and upgrades, the eager professional staff, the immaculate grounds and the restaurant experiences (especially the lunches by the beach) were overall excellent.
June 28, 2013
Rated 5 out of 5 by S100 Fantastic Hotel in lovely grounds
My family and I had a lovely stay in the hotel last week – one of the best summer hotel holidays we have had in a very long time. Beautiful setting, great facilities and very friendly and attentive staff.
September 8, 2013
Rated 5 out of 5 by Caloga This hotel is Paradise
From arrival to check out, Sheraton Algarve is perfect.
Breakfasts in the garden are a heavenly experience.
We always leave with feelings of complete satisfaction and desire to come again next day.
November 6, 2012
Rated 4 out of 5 by Suzanne Staff very helpful and professional
On a recent visit one of our group became unwell the staff provided exceptional care, attention and professional attendance in a corteous manner. Medical attendtion was promptly available.
April 9, 2013
Rated 5 out of 5 by Josephine3 This hotel is well worth a visit
The hotel staff were exceptionally friendly and welcoming. The bedroom was large and the cleanliness of the hotel could not be faulted. We would definately make another visit.
May 20, 2013
Rated 5 out of 5 by Pat35 Spacious resort with good facilities
We have been staying at this hotel for many, many years and always look forward to returning. Quality of food is excellent and facilities are good.
May 29, 2013
Rated 4 out of 5 by JRT06 Very good facilities
The hotel has very good facilities and all the staff that I spoke with were very friendly and helpful
September 24, 2012