Sheraton Mustika Yogyakarta Resort & Spa

  • JL Laksda Adisucipto KM 8.7
  • Yogyakarta,
  • Yogyakarta
  • 55282
  • Indonesia
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.7 out of 5 by 86 reviewers.
Rated 1 out of 5 by STAFF DON’T CARE FOR GUEST OR MAKING REVENUE So I actually never stayed here till now but the service provided is simply the worst. I called 5 times to make a reservation and each time a staff member picked up the phone, can’t speak English but worse can’t even do his job of transferring the line to reservation. They hung up on me each time. I am a hotelier myself and understand the need of encouraging guests to use direct channels to make a booking but if this is how the staff is trained then I am afraid that the hotel is far being expectations. Unfortunately my friend had already booked this hotel so now I have to stay here hope someone who cares will actually read this comment and maybe if they care take some action. “ can’t wait to experience the rest of the stay” November 11, 2015
Rated 1 out of 5 by Really dissapointing experience... Several points i've already shared with the Duty Manager. Key points being: 1) Had my luggage removed from the room and placed outside at the hotel entrace lobby, despite confirming a late checkout in the morning (as a platinum member i am eligible for a late 4pm checkout) 2) Mosquitos in the hotel wings, and in the balcony 3) Cleanliness in room is not up the mark (dust hasnt been wiped from doors, shower ceilings had leakage spots etc.) 4) Main Swimming Pool closes at 6pm - which 5* business hotel does this daily? 5) Breakfast restaurant lacks cleaniness - oil marks on walls and in pantry area which arent clean 6) Menu options have Pizza options, but these couldnt be served they were out of cheese for 2 days! September 7, 2015
Rated 5 out of 5 by Arrival Experience need to improve I have to come to Bellman counter and ask for luggage assistant instead they approached me and offering assistant. During check in process was very slow, the staff busy with the other thing first and keep me waiting for check in, and everything was not prepared including registration card and key card. I have problem about the billing and the staff keep calling the supervisor without any answer, I asked to find out more and will come back again on the next day which the day after I check still without solution. I believe need more training for all this new staff. Thanks August 17, 2015
Rated 5 out of 5 by Great Javanese hospitality Standing ovation to the staff! Friendly, courteous and efficient people, I just can't name everyone... Property is ageing but it's well maintained and the the age of building is even adding to overall charm. Location is near the airport, away from busy and noisy Malioboro district, though hotel is providing a free shuttle to city. Food and drinks are superb and reasonably priced. July 5, 2015
Rated 5 out of 5 by Fantastic deal I'm truly amazed this is a level 1 property. While the facilities do seem a little older, the rooms a little noisy, and the staff a little less fluent in English than some of the higher-level SPG properties in Indonesia, the place is really quite beautiful, very comfortable, and incredibly convenient for airport travel. My wife and I had a wonderful couple of nights here recently and were able to easily arrange transport and activities with the front desk, eat several delicious meals at the two restaurants on the premises, and generally enjoyed ourselves. Overall, the best value I've ever received for my points. July 4, 2015
Rated 5 out of 5 by Laggon pool beautiful but needs maintenance There are many small debris in the pool which may come from the ladder woods which has been sunken for many years.. June 22, 2015
Rated 5 out of 5 by Great staff very hepful I stayed 4 days 3 nights in Sheraton Mustika and my experience was just perfect! The first day we arrived pretty early and we didn't expect the room will be ready, but we had our room ready! Excellent! Anna who checked us in, was a very helpful lady, explaining everything we need to know, and going the extra step to accomodate our expectation. Then we went to the breakfast and we met all friendly staff at Andro Bistro, very accomodating, and suggesting food that we haven't tried before. We got a beautiful Gudeg Jogja station and also the Indian station. I love every single day staying in Sheraton Mustika eventhough we went out for a day tour. The last day we went to the indoor swimming pool and enjoyed the magnificent jacuzzi and the relaxing pool as well as the sauna. then we went to Suko Wine Lounge to sit down relax and had our meal. I ordered the Indian from 8th floor, and my wife ordered from the all day dining menu. It was again very delicious. Nothing to complain about, we enjoyedour stay at our best! Thank you Sheraton Mustika for taking care of us during our honeymoon! May 9, 2015
Rated 4 out of 5 by A Quiet and Perfect Spot in Yogyakarta Always enjoyed the stay at the Mustika Sheraton. All aspects are just great, the spa massage has always been soothing.. Will be back to Sheraton Mustika if i'm around Yogyakarta. April 23, 2015
  • 2015-11-24 T06:49:03.936-06:00
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