Rated 5 out of 5 by BoulderFoodie Food and Wine
We were at the St Regis Aspen fo rthe food and wine festival. Great location, excellent rooms and very accomidating staff!
June 18, 2013
Rated 5 out of 5 by MiamiGM Spacious and comfortable suite with lucurios bathroom
The remodel turned out wonderful - the rooms are luxurious and functional. Great stay with wonderful service throughout. The recent changes are welcome and have improved the experience dramatically.
June 17, 2013
Rated 5 out of 5 by Reggie Exceeded expectations
Comfortable, and elegant. Enjoyed my stay
June 12, 2013
Rated 5 out of 5 by ToniCTravelAmeniti1 A Regis in a Regal Vista
Arrived at St. Regis Aspen. Looked forward to check this property out.This time I made a special trip from Denver just to check it out. I was curios why a great number of platinum members rate it so low.
My experience started with a bummer. I relied on the Platinum Concierge to find the best route to the hotel. I was advised to take the pass, route 82. travelled for 3 hours from Denver only to find that we were 26 miles away from the property only to find out that the road is closed. It took us another 3 hours to get to the property. I almost decided to stay in Avon at a sister property that I used several times before.
My desire to experience the property made me spend the extra 3 hours in the car.
Got to the property exhausted. It is a great well appointed property. The property was completely empty (I looks like they had a total of nine rooms occupied). I only observed 4 employees: a valet, a person at the front desk, one at the lounge and a supervisor. It looks like most of them just started with the property and it showed. But they were all sweet and nice people. Even though the property was empty, the platinum upgrade was sub-par. There was miscommunication between the employees about a certain perk we were given, so we were kind of humiliated.
The only place to eat was the bar area. We were the only customers but it took a long time. The place was like a ghost town, everything closed. Sure, we had a beautiful property all to ourselves. Nothing to do though. No glimpse of butler service. My shoes were not returned by the time I needed them. They arrived about an hour late.
Down for breakfast. We had a continental breakfast buffet included as the letter from the management clearly states. The only thing, there is no buffet. We were offered 3 items that were completely unappealing. Food, overall was delicious, both at the lounge and breakfast.
I have to say that when I brought the issues to the GM's attention, they were addressed timely. The GM rocks. Raj is a very skilled manager, a great asset to the St. Regis brand. He made us feel like we belong.
We ended our stay with a delicious dinner, even though it was in the bar area, it was first class. Did not get to check the new Chefs Club restaurant as we had to leave before it was opened for dinner.
The spa is beautiful and inviting. The location is amazing.
May 25, 2013
Rated 5 out of 5 by VTMAN Hotel experience fit for a king
The most friendly staff who aim to please. Not one bad thing can be said of this hotel! What a great experience all around.
June 3, 2013
Rated 3 out of 5 by Chris6666 $40 million remodeling DISASTER!
The decor is terrible ! The $40,000,000 rennovation is a total junky, inappropriate disaster!!!!! The remodel removed the old warm and welcoming mountain ambiance. It's oriental/Asian!!!Everything is gray. The rooms are NOT functional: no desk chair or table in room. Bathtub is part of main room! I have loved this hotel since it was built and will continue to visit, but only because of the location.
May 29, 2013
Rated 5 out of 5 by jberger172 superb!
The whole staff at this hotel goes above and beyond. I am a very frequent traveler (in a hotel at least once a week) and this place is one of my all time fravorites
May 26, 2013
Rated 5 out of 5 by DPG11 Excellent Service and Gorgeous
The service was great - the staff attended to our every need immediately. They were friendly to our yellow lab. The hotel is gorgeous and immaculate. It is beautifully decorated and designed.
May 15, 2013