Rated 4.5 out of 5 by 141
reviewers.
Rated 5 out of 5 by Karenb101 Service and Resort was Excellent
All the staff at Laguna could not have made us feel more welcome. We have never had a holiday before whereby we were content to just stay at the Resort. It was fabulous. Relaxing breakfasts on the beachfront or poolside, delicious BBQ lunches, beachside bar cocktails for happy hour with half price drinks whilst being serenaded by the 3 amigos on guitar and base. The grounds were magnificent with pools and lagoons everywhere set amongst picturesque gardens. All in all, we would highly recommend the Laguna and would definitely come back. Food was yum too!. The day spa and fitness centre was amazing too, the best I've seen. Thank you to everyone.
June 13, 2013
Rated 4 out of 5 by Humblepie Friendly smiling staff
Had a pleasant short stay, wonderful staff & good orientation fm staff Adi & Sudirman. Great sea view for relaxing stroll. Kettle given as requested prior to confirmation but surprised with tea/coffee selection. Good firm mattress for comfy night. Fair selection of buffet selection with clean restaurant. Good internet connection. Happy with recycling water bottles-save environment.
Room chair (linen top) looked dirty, toiletries not topped up - did't ask cos brought my own. Changed kettle -there was rust in 1st one. Toilet rim brown with dirt. Cleaning staff manage to find a bermudas( short pants) not belonging to us and hope it finds it owner (previous tenant's?) Thanks for a comfortable stay.
June 2, 2013
Rated 5 out of 5 by JFred99 A little slice of heaven.
I have been staying at the Laguna Nusa Dua every June for the past 15 years, and it feels like home to me. The staff is excellent and the grounds are just beautiful.
June 6, 2013
Rated 4 out of 5 by aas1998 Best on the Nusa Dua Beach
Stayed here for 19 years from the SDheraton days and still not disappointed. Excellent, friendly staff who take care of you and good service, although a bit pricy.
June 6, 2013
Rated 5 out of 5 by Rocky777 Great oppulence and location
The Laguna is a great resort hotel, its even more magical in the evening when its not so hot outside.
June 6, 2013
Rated 5 out of 5 by ILoveBali07 Overall, this hotel is excellent for both couple and family
My wife and I love The Lauguna. We like to stay in Nusa Dua area because of quiet and the water are clear. The hotel is good to me because it is within walking distance to the shops and restaurants just outside of resort area. And the pools in The Lauguna are good. Many lagoons and pools. Excellent for family and kids.
June 4, 2013
Rated 3 out of 5 by Kevoz Disappointed
Requested a high floor NON smoking room was given floor 2 and smoking room. After complaining was immediately moved to what was first requested. As a SPG member and we have stayed 7 months before in Laguna thought you would have known our preferences. Not a brilliant experience as we had to repack and move ourselves. Our fruits never arrived in our room . Asked for prices for our stay sept 2013 only to b emailed a higher price than available on website. So much for loyalty!
June 1, 2013
Rated 5 out of 5 by VLobato Great experience
Great hotel, excellent location, the staff is always available to assist. Simply the best experience had in many years.
June 2, 2013