Rated 5 out of 5 by VSDaku01 Very Relaxing Experience
The grounds & facilities are excellent. The staff is very helpful & warm. Breakfast @ Arwana was great. Would like to extend our appreciation for Mana (the tropical fruit smoothies were fantastic).
May 29, 2013
Rated 5 out of 5 by Briangoestraveling A Beautiful Resort
The Laguna, a Luxury Collection Resort & Spa, truly lives up to its name. The service is impeccable and the aesthetics calming and refreshing. A great place to relax and be happy.
October 31, 2013
Rated 5 out of 5 by Moumou Outstanding
Amazing staff! Amazing resort! Amazing hospitality! I would definitely recommend this hotel to all my family and friends! Would come back for sure! Thank you Laguna
November 26, 2013
Rated 5 out of 5 by bratanov All Great
Great hotel we loved our room during our last stay.
It would only be better if the bathroom has a toilet sprayer or hand-shower in the tub.
Everything else was great, can't complain :)
July 1, 2012
Rated 5 out of 5 by KAK59 Excellent hotel
This hotel has very nice view on the beach with very nice organized gardens that seraunded marvelous sweeming pools. Also has nice fittnes center that includes many spoort facilities.
December 17, 2012
Rated 5 out of 5 The service is good and beautiful hotel
From January 29th to February 1st in Laguna Hotel, is really a perfect journey. Especially the spa is really great, and counter of Miss Yang gave a lot of help. Thank you very much.
February 6, 2013
Rated 4 out of 5 by Jerome92 Good place to rest
Golf is a big disapointment : the nearest course was closed . No previous information on that .
The only available is 45 minutes far away and ridiculously expensive for what it is
August 8, 2013
Rated 5 out of 5 by chiahsuanyu Great swimming pool, Spa, service and relaxation
Great bar and restaurant on the beach, nice staff and amazing pool and spa. Recommend to book a room on the ground floor which you will get your own personal swimming pool access.
September 28, 2012
Rated 5 out of 5 by Zoya Beautiful location with excellent service.
The Laguna besides having beautiful locales, has a staff, where each and every employee looks out for every need of the hotel guests. The staff is polite, courteous and honest.
August 6, 2012
Rated 4 out of 5 by whatsspg Very pleasnt Nusa Dua
The Laguna has a nice atmosphere, largely because of the staff around who seem genuinely kind and helpful. Particularly liked the beach bar at happy hour with the live band.
October 25, 2012
Rated 5 out of 5 by AdrianW EXCEPTIONALLY ENJOYABLE STAY
We have been to Laguna several times and always enjoy coming back. The staff are excellent and the rooms,gardens,lagoons and surrounds impeccable.
You won't be disappointed
October 15, 2012
Rated 5 out of 5 by cb1963 Pool Access Rooms
We had a pool access room and have now decided that these type of rooms are our preferred choice.
January 6, 2014
Rated 5 out of 5 by JFred99 A little slice of heaven.
I have been staying at the Laguna Nusa Dua every June for the past 15 years, and it feels like home to me. The staff is excellent and the grounds are just beautiful.
June 6, 2013
Rated 4 out of 5 by aas1998 Best on the Nusa Dua Beach
Stayed here for 19 years from the SDheraton days and still not disappointed. Excellent, friendly staff who take care of you and good service, although a bit pricy.
June 6, 2013
Rated 5 out of 5 by nadia8485 Great hotel
Everything about this hotel from features to services are exceptionally wonderful. Would definitely have our vacation at The Laguna again
November 24, 2013
Rated 5 out of 5 by JohnSIce Beautiful gardens encompass the pool and facilities with direct beach access
The hotel continues to provide the features expected including customer service to ensure that a relaxed and comfortable stay is assured. We will be back again.
October 11, 2012
Rated 5 out of 5 by chinta27 highly recommend for convention/event in here
overall was great except for buttler services since surprising me that they came to my room when i'm in room then he change the trash in front of guest....
September 2, 2013
Rated 5 out of 5 by chjell Excellent Hotel and Resort
We stayed in Sept. 2012 and it was great.
Service was excellent and courteous.
Beach, Pools, gardens, Lagunas were very pretty and neat.
We'll come back ;-)
September 28, 2012
Rated 5 out of 5 by Hihihi78 Good facility & environment
Impressive facilities and overall I am quite satisfied. One thing that can be improved is kinds of food in breakfast for those who stay for more than a week!
August 12, 2012
Rated 5 out of 5 by jaynee amazing first class
I have recently returned form a 6 day stay at this amazing hotel.. the hotel itself is beautiful, but the staff are amazing.. first class all the way..
August 6, 2013
Rated 4 out of 5 by Jess1108 Great hotel for relax
We love this hotel, everything is perfect except service need to improve. I've sent an e-mail to hotel two days ago but still did get any response.
July 30, 2013
Rated 5 out of 5 by Kelalchris The staff made our stay
Beautiful gardens and so restful. Lagoon pool access was one metre from our ground floor balcony. Hotel has a very high reputation in Bali.
May 18, 2013
Rated 5 out of 5 by Spark99 Comfortable experience
Everything always makes me feel comfortable including meal, environment and stay. I will stay by next time and recommend to my friends.
April 15, 2013
Rated 5 out of 5 by Hannahwh Very good service and view
The hotel gave me a wonderful holiday in Bali. Every staff is kind and provides good service. I will recemand the hotel to my friends.
May 3, 2013
Rated 5 out of 5 by Nik2014 This hotel has great feature
Very wonderful hotel for rest and relaxation
January 11, 2014
Rated 5 out of 5 by PaMar The hotel is set in fabulous grounds in a great location.
Rooms are spacious and comfortable. Loved all the pools with sandy beaches and waterfalls. Staff were really helpful and friendly.
September 21, 2012
Rated 5 out of 5 by Sponge Very comfortable
Staff very polite and attentive. Restaurants good especially the food a la carte. Hotel very clean and gardens well maintained.
September 13, 2012
Rated 5 out of 5 Exeptional
The service offered and thé quality of the resort are really a good bargain. Hotel is kids friendly and highly valued by them.
August 22, 2012
Rated 5 out of 5 by SeattliteviaSG Staff and facilities: Exceptional!
From the moment we arrived a hotel experience unlike any other. It started w refreshing lemon tea and comfortable seating while we were checked in, then, unexpected toy bags for the kids while we waited (we arrived early and they were still able to have a room ready), and upon learning our toddler just had a birthday, arranging to have a special birthday cake during a mealtime of our choosing. We booked the pool access suite, highly recommended, especially if you have kids, unless you want to splurge for the private villa, also very nice.
Anything we needed, the staff was always quick to respond, and never a "no", or "I am sorry, "we cannot" or "don't have". Smiles and greetings anytime and anywhere on the grounds. Happy staff, happy to help.
Beach was nice and well maintained as well as the resort grounds, Spa was very accomodative and had some great discounts for early birds, morning buffet a great value, delicious and w plenty of choices, the kids couldnt get enough of the seven pools...really, this place is paradise. Other than jet skiing and some other water sports offsite, no reason at all to leave the resort. A perfect 4-day vaca, thank you Laguna!!
March 22, 2013
Rated 5 out of 5 by VLobato Great experience
Great hotel, excellent location, the staff is always available to assist. Simply the best experience had in many years.
June 2, 2013