The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

  • Kawasan Pariwisata Nusa Dua Lot N2
  • Nusa Dua,
  • Bali
  • 80363
  • Indonesia
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.5 out of 5 by 388 reviewers.
Rated 5 out of 5 by Hotel outstanding in all ways. Check in great. Restaurants wonderfull. All staff go out of their way to make us welcome and to facilitate a perfect experience. Our room beside the pool was a highlight. Will definately come again. May 6, 2013
Rated 5 out of 5 by Great Experience, Wonderful Resort to Relax The place is great, in good location, in front of calm and clear sea water. Many swimming pools and lagoons in the resort which never bored my wife and me during the stay. I'll definitely recommend this hotel to my friends and family, and looking forward to coming back to this hotel in near future. May 6, 2013
Rated 5 out of 5 by Sad to leave I have been to many 5star establishments in my life but this is the first time I have said "WOW" since I was a young man staying in my 1st 5star hotel in 1996. Great check in process, great staff. Your restaurants were 6 star. I normally eat away from the hotels I stay in as the lunch and dinner service cannot match the local food but both of your restaurants are excellent. May 4, 2013
Rated 5 out of 5 by Very good service and view The hotel gave me a wonderful holiday in Bali. Every staff is kind and provides good service. I will recemand the hotel to my friends. May 3, 2013
Rated 5 out of 5 by The hotel with the friendly luxury A fantastic place with friendly employees. Clean rooms, excellent food, a hotel to stay for a longer period. Even the beach is wonderful, the only negative point is the dirt in the seawater (mainly the plastics). A better daily cleaning could help to improve the situation. May 1, 2013
Rated 5 out of 5 by a special experience a beautiful place, special people , good food , a nice and clean beach , live music at the bar , decent and correct prices, excellent pools , well trimmed green spaces,and not to forget the funny squirrells... May 1, 2013
Rated 4 out of 5 by Very good but not luxurious The Laguna is a very nice hotel. Staff are excellent especially at the beach bar and in the cornerstone deli. The rooms are nice but i wouldn't call them luxurious well not at least the ones i stayed in. I must say it was pretty disappointing to not even meet the manager given that I stayed in the hotel for two weeks and in last week of that stay brought a group of forty to the hotel. April 23, 2013
Rated 5 out of 5 by Most unfortunate part of my stay was when i had to say Good-Bye to the Hotel This was the BEST service of all that i have ever encountered with. all the way from the very first point of my arrival, with a very pleasant receptionist who checked us In to the bell mans who showed us step by step of the hotel area and things that we should know. to all the staff in the pool, in the bars with their great sense of hospitality makes you feel like Kings and Queens. I thank all of the staff to make this an amazing and memorable stay for me. There is nothing that this hotel could possibly need to make a change for good, but just to keep up this great service. sincere thanks to each and every of the hotel staff special Mr. Purna who made me a great journey, Ms. Putra who Made me feel like home, And finally honor of meeting the great and most hospitalized hotel GM Mr Mark who was present in the hotel lobby and greeting the guests. April 22, 2013
Rated 4 out of 5 by Very beatiful hotel It's a very beatiful hotel. There are many swimming pool in the hotel including that for baby.My son and daugter almost swimming from morning to evening.The food in the hotel is ok.But the room cleanliness needs improve.They say they clean the room two times for one day,but when I go back to the room,I see my daugter's diaper that I had thrown away in the morning is still in the rest room. April 19, 2013
Rated 5 out of 5 by Staff was very helpful My mum and me, my daughter was staying two nights, my air flight was wary than my mother. But my mum can not speak English at all. Your staff were very helpful to my mum, take away breakfast etc. Thank you very much. April 18, 2013
Rated 5 out of 5 by Comfortable experience Everything always makes me feel comfortable including meal, environment and stay. I will stay by next time and recommend to my friends. April 15, 2013
Rated 5 out of 5 by Wow! Simply an amazing and beautiful hotel. The only shortcoming was the beach itself, which is not really a white sand beach. The breakfast buffet was great, but the evening seafood buffet by the beach could use more variety of offerings. But the service is phenomenal, the hotel grounds are beautiful and the rooms are large and comfortable. April 12, 2013
Rated 5 out of 5 by Great Location & Amenities / Facilities Fantastic location & has access to restaurants / bars / pubs of other hotels in the same location. April 8, 2013
Rated 5 out of 5 by An outstanding hotel on all fronts The Laguna Nusa Dua Bali delivered an excellent conference package with great facilities service and staff responsiveness. It was hard to believe it was a conference as the flawless service and luxurious surroundings maximise the limited opportunities to unwind. April 8, 2013
Rated 5 out of 5 by Excellent Hotel for a relaxing beach vacation Excellent facillity complemented by groomed gardens, expansive swimming lagoons and semi-private beach with just the right amount of non-agressive local hawkers. Minor negative...although booked/notified a month in advance, no cot was available for our child and room upgrade required to accomodate. April 6, 2013
Rated 5 out of 5 by Great choice for vacation! We are excited very much. Would like to thank everybody for taking care of our 10 days vacations. Our special thanks to Daria, (receprion) for her outstanding contibution to our wonderful stay. She arranged everything fast, professionally with pleasure and smile on her face. Very hospitable people everywhere.Mny thanks to Anton (receprion at villas), who was very attentive and always appeared when it was necessary. April 5, 2013
Rated 5 out of 5 by resort is excellent place to stay for holiday We were impressed with the safety, cleaniness, excellent service and beautiful landscape. April 2, 2013
Rated 5 out of 5 by Great facilities Laguna resort is my 2nd home after Jakarta. This year I have stayed at Laguna 15-17February taking my friend from USA to celebrate his birthday in Bali, 21-24th March for my friend's honeymoon and on 30th -1st April for my family gathering. I will always stay at Laguna and always reccomend my family and friend to stay at Laguna. Thank you to the excellent front office Manager, who are very sincere on my last visit with my family. April 2, 2013
Rated 4 out of 5 by Relaxing break My biggest gripe about the hotel was that it did not have much toddler friendly activities going on. But having said that their pool and lagoon beaches are extremely kid-friendly. The food was good and reasonably priced. Highly recommend the gelato at the cafe and the spa. Wonderfully nice staff. The rooms are dated (atleast the one we were in) but well-maintained. If you plan to laze in the beach in luxury and just take it easy and still be wallet-friendly this is the place to March 28, 2013
Rated 5 out of 5 by Paradise in Bali The Laguna is located in the perfect setting, we had a Lagoon part sea view room with balcony on the 3rd floor which was ideal. The free Butler service provided was exerlent, in particular the Cornerstone Deli provided first class service at reasonable prices, all staff were polite and always willing to help. We will return next September and have recommended the Laguna to two of our friends who will book this year. March 24, 2013
Rated 5 out of 5 by Staff and facilities: Exceptional! From the moment we arrived a hotel experience unlike any other. It started w refreshing lemon tea and comfortable seating while we were checked in, then, unexpected toy bags for the kids while we waited (we arrived early and they were still able to have a room ready), and upon learning our toddler just had a birthday, arranging to have a special birthday cake during a mealtime of our choosing. We booked the pool access suite, highly recommended, especially if you have kids, unless you want to splurge for the private villa, also very nice. Anything we needed, the staff was always quick to respond, and never a "no", or "I am sorry, "we cannot" or "don't have". Smiles and greetings anytime and anywhere on the grounds. Happy staff, happy to help. Beach was nice and well maintained as well as the resort grounds, Spa was very accomodative and had some great discounts for early birds, morning buffet a great value, delicious and w plenty of choices, the kids couldnt get enough of the seven pools...really, this place is paradise. Other than jet skiing and some other water sports offsite, no reason at all to leave the resort. A perfect 4-day vaca, thank you Laguna!! March 22, 2013
Rated 5 out of 5 by Outstanding In All Aspects The grounds were beatifully landscaped and maintained. The design of the resort is exquisite and the staff was remarkedly attentive. The accommodations were very attractive and immaculate.This has to be one of the best in Bali. March 20, 2013
Rated 5 out of 5 by It is a very pleasant experience at this hotel. It is a wonderful vavation with staying at Laguna. Room, service, swiming pool and everything is excellent. March 7, 2013
Rated 5 out of 5 by Fantastic Setting, Great Service My twelfth visit - so you could claim I'm not objective, or you can more correctly say, there's proof it works for me! If you've got kids they have a great time at the inner lagoon. If you not into kids, a room on the outside is calming, quiet and SO relaxing. The setting is superb, lush, mature greenery and lots of water, plus a good beach with access that couldn't be easier. Staff are smiling, courteous, professional, helpful, without exception. As I can't think of any faults encountered during my latest visit, so what can I say but "Thoroughly recommended" March 7, 2013
Rated 5 out of 5 by The staff are so friendly We were not disappointed by our choice of hotel for our recent stay in Bali. The food was excellent, the gardens were beautifully maintained and picturesque, the public areas were imposing but not overpowering and the beach facilities extremely good. We will be looking forward to our next visit. March 4, 2013
Rated 5 out of 5 by The best hotel ever!!! The best hotel by far! Beautiful surrounds and outstanding service! We will definitely visit again soon! March 2, 2013
Rated 4 out of 5 by Good standard according to the location Big advantage of the hotel is its lagoons arrangment for swimming which are unique in this area of Nusa Dua 9except partly St Regis). But big downfall is that there is no high standard restaurant in the facility after closing of the Mayang Sari. As well the quality standard of the Spa has degraded for the last 2 years (product used are so .. so ..). February 25, 2013
Rated 3 out of 5 by Service need improvement The service is bad I just came back from staying for 4 nights, the room looks old but still good. The Lagoon is nice. The complimentary internet access is nice too. The hotel service is bad, especially the waiters at Banyu Biru and Arwana when we had our breakfast. I never saw a smile on their faces, especially the female ones. One time i asked a server by the name Sudarsini for a papaya juice. It took her more than 30 min to get that, and she said the kitchen can't find the papaya. The best services we got for our stay are from Mr. Adi and his front desk crews, they helped a lot and very nice. Mr Agung and his cornerstone deli crews also provided a very good service, although we only had 1 lunch there. February 18, 2013
Rated 5 out of 5 by comfortable and relaxing It is a peaceful and very nice relaxing place for family. February 16, 2013
Rated 5 out of 5 by This hotel is excellent for the swimming pool lovers It has many nice swimming pools that open 24 hours February 12, 2013
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