Rated 4 out of 5 by whatsspg Very pleasnt Nusa Dua
The Laguna has a nice atmosphere, largely because of the staff around who seem genuinely kind and helpful. Particularly liked the beach bar at happy hour with the live band.
October 25, 2012
Rated 5 out of 5 by AdrianW EXCEPTIONALLY ENJOYABLE STAY
We have been to Laguna several times and always enjoy coming back. The staff are excellent and the rooms,gardens,lagoons and surrounds impeccable.
You won't be disappointed
October 15, 2012
Rated 5 out of 5 by JFred99 A little slice of heaven.
I have been staying at the Laguna Nusa Dua every June for the past 15 years, and it feels like home to me. The staff is excellent and the grounds are just beautiful.
June 6, 2013
Rated 4 out of 5 by aas1998 Best on the Nusa Dua Beach
Stayed here for 19 years from the SDheraton days and still not disappointed. Excellent, friendly staff who take care of you and good service, although a bit pricy.
June 6, 2013
Rated 5 out of 5 by chinta27 highly recommend for convention/event in here
overall was great except for buttler services since surprising me that they came to my room when i'm in room then he change the trash in front of guest....
September 2, 2013
Rated 5 out of 5 by JohnSIce Beautiful gardens encompass the pool and facilities with direct beach access
The hotel continues to provide the features expected including customer service to ensure that a relaxed and comfortable stay is assured. We will be back again.
October 11, 2012
Rated 5 out of 5 by chjell Excellent Hotel and Resort
We stayed in Sept. 2012 and it was great.
Service was excellent and courteous.
Beach, Pools, gardens, Lagunas were very pretty and neat.
We'll come back ;-)
September 28, 2012
Rated 5 out of 5 by Hihihi78 Good facility & environment
Impressive facilities and overall I am quite satisfied. One thing that can be improved is kinds of food in breakfast for those who stay for more than a week!
August 12, 2012
Rated 5 out of 5 by jaynee amazing first class
I have recently returned form a 6 day stay at this amazing hotel.. the hotel itself is beautiful, but the staff are amazing.. first class all the way..
August 6, 2013
Rated 4 out of 5 by Jess1108 Great hotel for relax
We love this hotel, everything is perfect except service need to improve. I've sent an e-mail to hotel two days ago but still did get any response.
July 30, 2013
Rated 5 out of 5 by HermesAA Friendly hotel
this hotel has great features and meets my meeting requirements.
December 1, 2013
Rated 5 out of 5 by Kelalchris The staff made our stay
Beautiful gardens and so restful. Lagoon pool access was one metre from our ground floor balcony. Hotel has a very high reputation in Bali.
May 18, 2013
Rated 5 out of 5 by Spark99 Comfortable experience
Everything always makes me feel comfortable including meal, environment and stay. I will stay by next time and recommend to my friends.
April 15, 2013
Rated 5 out of 5 by Hannahwh Very good service and view
The hotel gave me a wonderful holiday in Bali. Every staff is kind and provides good service. I will recemand the hotel to my friends.
May 3, 2013
Rated 5 out of 5 by Digdig Nature
ideal balance of park atmosphere and beach.
December 5, 2013
Rated 5 out of 5 by PaMar The hotel is set in fabulous grounds in a great location.
Rooms are spacious and comfortable. Loved all the pools with sandy beaches and waterfalls. Staff were really helpful and friendly.
September 21, 2012
Rated 5 out of 5 by Sponge Very comfortable
Staff very polite and attentive. Restaurants good especially the food a la carte. Hotel very clean and gardens well maintained.
September 13, 2012
Rated 5 out of 5 Exeptional
The service offered and thé quality of the resort are really a good bargain. Hotel is kids friendly and highly valued by them.
August 22, 2012
Rated 5 out of 5 by SeattliteviaSG Staff and facilities: Exceptional!
From the moment we arrived a hotel experience unlike any other. It started w refreshing lemon tea and comfortable seating while we were checked in, then, unexpected toy bags for the kids while we waited (we arrived early and they were still able to have a room ready), and upon learning our toddler just had a birthday, arranging to have a special birthday cake during a mealtime of our choosing. We booked the pool access suite, highly recommended, especially if you have kids, unless you want to splurge for the private villa, also very nice.
Anything we needed, the staff was always quick to respond, and never a "no", or "I am sorry, "we cannot" or "don't have". Smiles and greetings anytime and anywhere on the grounds. Happy staff, happy to help.
Beach was nice and well maintained as well as the resort grounds, Spa was very accomodative and had some great discounts for early birds, morning buffet a great value, delicious and w plenty of choices, the kids couldnt get enough of the seven pools...really, this place is paradise. Other than jet skiing and some other water sports offsite, no reason at all to leave the resort. A perfect 4-day vaca, thank you Laguna!!
March 22, 2013
Rated 5 out of 5 by VLobato Great experience
Great hotel, excellent location, the staff is always available to assist. Simply the best experience had in many years.
June 2, 2013
Rated 5 out of 5 by Cinong Amazing Service
Beautiful view, attentive staff, clean
November 25, 2013
Rated 3 out of 5 by iffi This hotel did not meet our expectations
Unfortunately the hotel is at a terrible location, if you like swimming and walking arround the local grounds!
August 5, 2012
Rated 4 out of 5 by vinod lovely laguna
my stay was amazing , outstanding & memorable , lovely property , well maintained , really enjoyed my stay .
October 21, 2012
Rated 5 out of 5 by Shirley It is a very pleasant experience at this hotel.
It is a wonderful vavation with staying at Laguna. Room, service, swiming pool and everything is excellent.
March 7, 2013
Rated 5 out of 5 by Ilana123 The best hotel ever!!!
The best hotel by far! Beautiful surrounds and outstanding service! We will definitely visit again soon!
March 2, 2013
Rated 5 out of 5 by Rocky777 Great oppulence and location
The Laguna is a great resort hotel, its even more magical in the evening when its not so hot outside.
June 6, 2013
Rated 2 out of 5 by tejal dissapontment
very disappointment stay as spg member didnt receive any service .hopefully someone would fix service
August 2, 2012
Rated 5 out of 5 by mickey59 Great Location & Amenities / Facilities
Fantastic location & has access to restaurants / bars / pubs of other hotels in the same location.
April 8, 2013
Rated 4 out of 5 by DuncanBali Food quality disappointing.
Otherwise excellent hotel. Food had few good choices. Asian dishes not authentic and not tasty.
July 8, 2013
Rated 5 out of 5 by CyLuvMau This hotel is a perfect romantic getaway
Highly recommended. I was sad that i booked only 1 night at this resort. Will definitely go back.
August 6, 2012