The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

  • Kawasan Pariwisata Nusa Dua Lot N2
  • Nusa Dua,
  • Bali
  • 80363
  • Indonesia
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.5 out of 5 by 377 reviewers.
Rated 5 out of 5 by Staff was very helpful My mum and me, my daughter was staying two nights, my air flight was wary than my mother. But my mum can not speak English at all. Your staff were very helpful to my mum, take away breakfast etc. Thank you very much. April 18, 2013
Rated 5 out of 5 by Comfortable experience Everything always makes me feel comfortable including meal, environment and stay. I will stay by next time and recommend to my friends. April 15, 2013
Rated 5 out of 5 by Wow! Simply an amazing and beautiful hotel. The only shortcoming was the beach itself, which is not really a white sand beach. The breakfast buffet was great, but the evening seafood buffet by the beach could use more variety of offerings. But the service is phenomenal, the hotel grounds are beautiful and the rooms are large and comfortable. April 12, 2013
Rated 5 out of 5 by Great Location & Amenities / Facilities Fantastic location & has access to restaurants / bars / pubs of other hotels in the same location. April 8, 2013
Rated 5 out of 5 by An outstanding hotel on all fronts The Laguna Nusa Dua Bali delivered an excellent conference package with great facilities service and staff responsiveness. It was hard to believe it was a conference as the flawless service and luxurious surroundings maximise the limited opportunities to unwind. April 8, 2013
Rated 5 out of 5 by Excellent Hotel for a relaxing beach vacation Excellent facillity complemented by groomed gardens, expansive swimming lagoons and semi-private beach with just the right amount of non-agressive local hawkers. Minor negative...although booked/notified a month in advance, no cot was available for our child and room upgrade required to accomodate. April 6, 2013
Rated 5 out of 5 by Great choice for vacation! We are excited very much. Would like to thank everybody for taking care of our 10 days vacations. Our special thanks to Daria, (receprion) for her outstanding contibution to our wonderful stay. She arranged everything fast, professionally with pleasure and smile on her face. Very hospitable people everywhere.Mny thanks to Anton (receprion at villas), who was very attentive and always appeared when it was necessary. April 5, 2013
Rated 5 out of 5 by resort is excellent place to stay for holiday We were impressed with the safety, cleaniness, excellent service and beautiful landscape. April 2, 2013
Rated 5 out of 5 by Great facilities Laguna resort is my 2nd home after Jakarta. This year I have stayed at Laguna 15-17February taking my friend from USA to celebrate his birthday in Bali, 21-24th March for my friend's honeymoon and on 30th -1st April for my family gathering. I will always stay at Laguna and always reccomend my family and friend to stay at Laguna. Thank you to the excellent front office Manager, who are very sincere on my last visit with my family. April 2, 2013
Rated 4 out of 5 by Relaxing break My biggest gripe about the hotel was that it did not have much toddler friendly activities going on. But having said that their pool and lagoon beaches are extremely kid-friendly. The food was good and reasonably priced. Highly recommend the gelato at the cafe and the spa. Wonderfully nice staff. The rooms are dated (atleast the one we were in) but well-maintained. If you plan to laze in the beach in luxury and just take it easy and still be wallet-friendly this is the place to March 28, 2013
Rated 5 out of 5 by Paradise in Bali The Laguna is located in the perfect setting, we had a Lagoon part sea view room with balcony on the 3rd floor which was ideal. The free Butler service provided was exerlent, in particular the Cornerstone Deli provided first class service at reasonable prices, all staff were polite and always willing to help. We will return next September and have recommended the Laguna to two of our friends who will book this year. March 24, 2013
Rated 5 out of 5 by Staff and facilities: Exceptional! From the moment we arrived a hotel experience unlike any other. It started w refreshing lemon tea and comfortable seating while we were checked in, then, unexpected toy bags for the kids while we waited (we arrived early and they were still able to have a room ready), and upon learning our toddler just had a birthday, arranging to have a special birthday cake during a mealtime of our choosing. We booked the pool access suite, highly recommended, especially if you have kids, unless you want to splurge for the private villa, also very nice. Anything we needed, the staff was always quick to respond, and never a "no", or "I am sorry, "we cannot" or "don't have". Smiles and greetings anytime and anywhere on the grounds. Happy staff, happy to help. Beach was nice and well maintained as well as the resort grounds, Spa was very accomodative and had some great discounts for early birds, morning buffet a great value, delicious and w plenty of choices, the kids couldnt get enough of the seven pools...really, this place is paradise. Other than jet skiing and some other water sports offsite, no reason at all to leave the resort. A perfect 4-day vaca, thank you Laguna!! March 22, 2013
Rated 5 out of 5 by Outstanding In All Aspects The grounds were beatifully landscaped and maintained. The design of the resort is exquisite and the staff was remarkedly attentive. The accommodations were very attractive and immaculate.This has to be one of the best in Bali. March 20, 2013
Rated 5 out of 5 by It is a very pleasant experience at this hotel. It is a wonderful vavation with staying at Laguna. Room, service, swiming pool and everything is excellent. March 7, 2013
Rated 5 out of 5 by Fantastic Setting, Great Service My twelfth visit - so you could claim I'm not objective, or you can more correctly say, there's proof it works for me! If you've got kids they have a great time at the inner lagoon. If you not into kids, a room on the outside is calming, quiet and SO relaxing. The setting is superb, lush, mature greenery and lots of water, plus a good beach with access that couldn't be easier. Staff are smiling, courteous, professional, helpful, without exception. As I can't think of any faults encountered during my latest visit, so what can I say but "Thoroughly recommended" March 7, 2013
Rated 5 out of 5 by The staff are so friendly We were not disappointed by our choice of hotel for our recent stay in Bali. The food was excellent, the gardens were beautifully maintained and picturesque, the public areas were imposing but not overpowering and the beach facilities extremely good. We will be looking forward to our next visit. March 4, 2013
Rated 5 out of 5 by The best hotel ever!!! The best hotel by far! Beautiful surrounds and outstanding service! We will definitely visit again soon! March 2, 2013
Rated 4 out of 5 by Good standard according to the location Big advantage of the hotel is its lagoons arrangment for swimming which are unique in this area of Nusa Dua 9except partly St Regis). But big downfall is that there is no high standard restaurant in the facility after closing of the Mayang Sari. As well the quality standard of the Spa has degraded for the last 2 years (product used are so .. so ..). February 25, 2013
Rated 3 out of 5 by Service need improvement The service is bad I just came back from staying for 4 nights, the room looks old but still good. The Lagoon is nice. The complimentary internet access is nice too. The hotel service is bad, especially the waiters at Banyu Biru and Arwana when we had our breakfast. I never saw a smile on their faces, especially the female ones. One time i asked a server by the name Sudarsini for a papaya juice. It took her more than 30 min to get that, and she said the kitchen can't find the papaya. The best services we got for our stay are from Mr. Adi and his front desk crews, they helped a lot and very nice. Mr Agung and his cornerstone deli crews also provided a very good service, although we only had 1 lunch there. February 18, 2013
Rated 5 out of 5 by comfortable and relaxing It is a peaceful and very nice relaxing place for family. February 16, 2013
Rated 5 out of 5 by This hotel is excellent for the swimming pool lovers It has many nice swimming pools that open 24 hours February 12, 2013
Rated 5 out of 5 by Is this the best hotel on Bali ? Apart from the exception staff and high quality food, this resort is remarkably well managed and functions seamlessly. I have stayed here about 10 times over the past 16 months and the consistency is admirable. Well done to the management and staff for delivering a home away from home experience with consistent high quality service. cheers, February 12, 2013
Rated 5 out of 5 by Surreal This hotel is really pretty, the lagoons and the oceanfront incredibly clean and tranquil (kudos to the hotel staff for keeping it so well-maintained!) We found the food surprisingly good for this place, esp as other standalone restaurants are a little far and confusing (and similarly priced!). Do not miss out the heavenly icecreams at CornerStone Deli - absolute steal at $3/scoop. The rooms could be bigger, esp the bathroom (bathtub!) but we're not really complaining. The bed is comfortable, but we recommend not sleeping in too much (sleep it on the beach front chairs, if you must). Excellent recognition and instant offers for SPG guests too. I wish they had a better DVD collection though - the conceirge is a bit clueless in general, even though they try to be helpful. February 11, 2013
Rated 5 out of 5 The service is good and beautiful hotel From January 29th to February 1st in Laguna Hotel, is really a perfect journey. Especially the spa is really great, and counter of Miss Yang gave a lot of help. Thank you very much. February 6, 2013
Rated 5 out of 5 by wonderful quiet Hotel It was our second time in this Hotel. Many things have changed to the better. We love the Beach, the friendly stuff and the pools are amazing. January 30, 2013
Rated 5 out of 5 by WONDERFUL EXPERIENCE We stayed at the LAGUNA RESORT AND SPA, NUSA DUA. The hotel was lovely and the location was what we really enjoyed. the hotel was close to the bali mall as well as all the other interesting places we wanted to see. the staff were very helpful and friendly. The rooms were neat and comfortable. Only thing the rooms need an upgrade to go with the lovely appearance of the hotel. January 21, 2013
Rated 4 out of 5 by The Hotel and the staff was amazing The Hotel and the staff was amazing January 21, 2013
Rated 1 out of 5 by NO PARDISE – RESOORT NOT RECOMMENDED when looking for relaxing vacation in a nice atmosphere We were so unhappy that we decided to reduce our stay by 3 days - these days were fully paid by us!!! Your focus is Russians which is fine for you but does not comply with the way I am used to spend my vacations in the last 30 years. We were looking for a relaxing time at the beach , calm nights and international guests that demonstrate respect und social behavior. All that we didn’t find in your Hotel ... I am deeply sorry. January 11, 2013
Rated 4 out of 5 by New Year's meal I was surprised by the fact that there was a compulsary dinner on NY EVE. I was not told this at the time of the reservation in explicit terms it was rather hidden as a click and read. At $250. per person it was definetely not worth the price. The food taste was average at best except for the main course. The service varied from excellent to inexperienced. The fire works were limited. The dance fire was nice but could have had other things as well. I would not recommnend this approach unless stated as a condition of the reservation to which the client agrees with a check mark ahead of time. January 4, 2013
Rated 3 out of 5 by There is nothing luxuary in this hotel there is nothing luxury about this hotel. The rooms are dated with stains on wall, dirt in hallway carpet, showers are the quality of a Motel, TV service was spotty, etc. The hotel needs a complete renovation. First time disappointed stay in a starwood hotel, when we check in at 3pm, the room is not ready. The hotel missed to pick up our friend in the mid of the night. The service is slow and poor. we had to call multiple times to get two plug adaptors for our cell phones. They finally arrived with only one 45 mins later. Instead of let us check in after 3pm, the cleaning service is start from 9am in the morning which is annoying during the holiday. One night when we came back the room found there is a big hole on the bed sheet, and the door was opened after cleaning service. on the last night stay in the hotel, the hotel swap my deposit credit card on 4am in the morning about 10MM rpd, the bank has sent alert message to check whats going on. this is the first time, a 5 star hotel doing this without inform me. January 4, 2013
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