Rated 5 out of 5 by Hannahwh Very good service and view
The hotel gave me a wonderful holiday in Bali. Every staff is kind and provides good service. I will recemand the hotel to my friends.
May 3, 2013
Rated 5 out of 5 by PaMar The hotel is set in fabulous grounds in a great location.
Rooms are spacious and comfortable. Loved all the pools with sandy beaches and waterfalls. Staff were really helpful and friendly.
September 21, 2012
Rated 5 out of 5 by Sponge Very comfortable
Staff very polite and attentive. Restaurants good especially the food a la carte. Hotel very clean and gardens well maintained.
September 13, 2012
Rated 5 out of 5 Exeptional
The service offered and thé quality of the resort are really a good bargain. Hotel is kids friendly and highly valued by them.
August 22, 2012
Rated 5 out of 5 by SeattliteviaSG Staff and facilities: Exceptional!
From the moment we arrived a hotel experience unlike any other. It started w refreshing lemon tea and comfortable seating while we were checked in, then, unexpected toy bags for the kids while we waited (we arrived early and they were still able to have a room ready), and upon learning our toddler just had a birthday, arranging to have a special birthday cake during a mealtime of our choosing. We booked the pool access suite, highly recommended, especially if you have kids, unless you want to splurge for the private villa, also very nice.
Anything we needed, the staff was always quick to respond, and never a "no", or "I am sorry, "we cannot" or "don't have". Smiles and greetings anytime and anywhere on the grounds. Happy staff, happy to help.
Beach was nice and well maintained as well as the resort grounds, Spa was very accomodative and had some great discounts for early birds, morning buffet a great value, delicious and w plenty of choices, the kids couldnt get enough of the seven pools...really, this place is paradise. Other than jet skiing and some other water sports offsite, no reason at all to leave the resort. A perfect 4-day vaca, thank you Laguna!!
March 22, 2013
Rated 5 out of 5 by VLobato Great experience
Great hotel, excellent location, the staff is always available to assist. Simply the best experience had in many years.
June 2, 2013
Rated 3 out of 5 by iffi This hotel did not meet our expectations
Unfortunately the hotel is at a terrible location, if you like swimming and walking arround the local grounds!
August 5, 2012
Rated 4 out of 5 by vinod lovely laguna
my stay was amazing , outstanding & memorable , lovely property , well maintained , really enjoyed my stay .
October 21, 2012
Rated 5 out of 5 by Shirley It is a very pleasant experience at this hotel.
It is a wonderful vavation with staying at Laguna. Room, service, swiming pool and everything is excellent.
March 7, 2013
Rated 5 out of 5 by cb1963 Pool Access Rooms
We had a pool access room and have now decided that these type of rooms are our preferred choice.
January 6, 2014
Rated 5 out of 5 by Ilana123 The best hotel ever!!!
The best hotel by far! Beautiful surrounds and outstanding service! We will definitely visit again soon!
March 2, 2013
Rated 5 out of 5 by Rocky777 Great oppulence and location
The Laguna is a great resort hotel, its even more magical in the evening when its not so hot outside.
June 6, 2013
Rated 2 out of 5 by tejal dissapontment
very disappointment stay as spg member didnt receive any service .hopefully someone would fix service
August 2, 2012
Rated 5 out of 5 by mickey59 Great Location & Amenities / Facilities
Fantastic location & has access to restaurants / bars / pubs of other hotels in the same location.
April 8, 2013
Rated 5 out of 5 by CyLuvMau This hotel is a perfect romantic getaway
Highly recommended. I was sad that i booked only 1 night at this resort. Will definitely go back.
August 6, 2012
Rated 4 out of 5 by DuncanBali Food quality disappointing.
Otherwise excellent hotel. Food had few good choices. Asian dishes not authentic and not tasty.
July 8, 2013
Rated 5 out of 5 by Bali2014 Beautiful Hotel Good Concierge
Everything was perfect and Concierge Did Well
March 11, 2014
Rated 5 out of 5 by Riverstone resort is excellent place to stay for holiday
We were impressed with the safety, cleaniness, excellent service and beautiful landscape.
April 2, 2013
Rated 5 out of 5 by Nicko77 Amazing in every aspect!
First time staying at the Laguna, and it won't be our last, this place exceeded our expectations in every aspect.
The staff were excellent, have never experienced such professional, yet warm service in the hospitality sector. Even the gardener who was totally engrossed in the pruning of a palm tree took the time to step back and warmly greet ua as we passes by.
The two main restaurants, Arwana and Banyubiru offered world class cuisine, especially our last meal at Arwana for my wife's birthday, it was amazing to say the least!!
I recommend the Paradise smoothie from The Kulkul bar, they are great, really refreshing and the fine water mist is an excellent idea as you sit back and soak us the beautiful surroundings.
We had a lagoon access studio, such a lovely room, the resorts pools are fantastic, if you find it's too crowded at one spot, then there are plenty of options to choose from so you won't be disappointed.
The cornerstone deli was really nice, the Nicoise salad was my wife's favourite meal from there, mine was the yummy macaroons!!!
I can't say anything bad about this resort, we loved our stay! The location is great, everything is just paradise!
Thanks, we look forward to returning!
October 6, 2012
Rated 5 out of 5 by DAGGLE1 Delightful Hotel
An exceptionally elegant Hotel in a fantastic location
February 19, 2014
Rated 4 out of 5 by johny740909 Hotel is Very Good Facility
We want to visit this hotel again. This is very good hotel for leisure with Family.
July 11, 2012
Rated 4 out of 5 by Pulli69 Great Garden
Is Not The Same as years before but nice.
March 6, 2014
Rated 3 out of 5 by Efyl Nice Gazebos
The large gazebo is perfect to laze around with your partner - in rain or sun.
July 2, 2013
Rated 4 out of 5 by YinVivi Good Resort but a little problem
The wifi is not available in the room, else is perfect, especially view
August 5, 2013
Rated 5 out of 5 by Manju Nice Lagoon view
Nice Lagoon view, nice location of BALI collection.Various Breakfast .
October 7, 2012
Rated 5 out of 5 by HermesAA Friendly hotel
this hotel has great features and meets my meeting requirements.
December 1, 2013
Rated 5 out of 5 by Mole157 comfortable and relaxing
It is a peaceful and very nice relaxing place for family.
February 16, 2013
Rated 5 out of 5 by Nik2014 This hotel has great feature
Very wonderful hotel for rest and relaxation
January 11, 2014
Rated 5 out of 5 by Buyung56 This hotel is excellent for the swimming pool lovers
It has many nice swimming pools that open 24 hours
February 12, 2013
Rated 5 out of 5 by Digdig Nature
ideal balance of park atmosphere and beach.
December 5, 2013