Rated 4 out of 5 by Dh13 The hotel has meet my expectation
This hotel have a comfortable receptionist. The receptionist staff will come to our comfortable chair to proceed our check in, I appreciate it.
This hotel is clean and beautiful. Our room has clean up in twice per day, it's perfect.
The king size bedroom is good for a maximum a little family (plus 1 child under 4 age).
This hotel have a many swimming pool size and depth also the white beach so a great for a family activity. Thank you Laguna.
July 3, 2014
Rated 5 out of 5 by Miffy46 Relaxing in luxury
Loved, loved, loved this resort. Staff were fantastic the facilities great, the quality & quantity of the food amazing. We ate at the Cornerstone Cafe several times & couldn't fault the food or service. Also surprisingly good value for money. Very impressed with staff at buffet breakfast, when the waiter noticed that we had an apple that was badly bruised. Without one word from us we were presented with a peeled apple cut into sections and an apology for the condition of the original apple.
The lady in the boutique was very helpful & went out of her way in obtaining a bathrobe for purchase when none seemed to be available.
June 25, 2014
Rated 5 out of 5 by maxtom5024 A real 5-Star Hotel
The Hotel is in a very good shape, everything
very clean and proper, Garden and pool and beach area like in paradise. The staff is extremly friendly.
The food especially in the beach restaurtant
deserves at least one "michelin star".
The only one thing we wanted is a bit more flexibility when half board is booked in advance. There is a special menu for half board. If you want to have items from the á la carte menu you have to pay it extra the whole amount without compensation. Also the wineprices are a bit over the top for
June 29, 2014
Rated 5 out of 5 by RJC2014 A memorable getaway.
My spouse and I had a most unforgettable stay at the Laguna resort. The warm welcome at the grand lobby and efficient check-in quickly erased our tiredness from a 7 hour flight from Sydney.
We enjoyed the breakfast at the Banyubiru for the entire stay without getting bored. The time spent at those pools for hours were joyful, supplemented with a cool drink was beyond your imagination of a luxury. Never miss trying out those Balinese massage at the Resort Spa.
July 1, 2014
Rated 5 out of 5 by gruenthal Water Features
Great service especially from Rio at the gym
and Parka at the Kukkul Bar.
My favourite hotel
June 30, 2014
Rated 5 out of 5 by hk12 beach-front breakfast..........
Let me conclude that one thing differentiates this resort with most of beach-front resorts in Bali is Arwana restaurant at which you can enjoy breakfast right front of sandy Nusa Dua beach...
Others are massive swimable lagoon pools, beauty of landscape as well as the hospitality of hotel staffs.
I will never be bored return here. Thank you for providing great time !
June 26, 2014
Rated 3 out of 5 by Merc463 Delayed check in time
Check in time for me was not good at all.
at the time of check in, I have to wait for more than 1 hour due to housekeeping. Finally I can go into the room at 4pm!
Not a pleasant check in experience.
June 23, 2014
Rated 5 out of 5 by Kiky Great Hotel
That's such a wonderful holiday in Laguna and it won't be unforgettable.
Thank you very much to Pak Adi/FOM, Pandu/ Duty Mgr and Alit/ Arwana Rest staff. Great Job !!
June 23, 2014