Rated 5 out of 5 Concierge staff was great
The concierge staff was heplful and very nice attitude. It would be better to put a obvious signature of the hotel at the hotel gate. A little bit difficult to find the hotel especially at night.
8 de Outubro de 2012
Rated 5 out of 5 by jenx9078 best hotel in the world
The most exciting time in my life.very quite and peaceful and the food at theFEAST is marvelous... ate there twice for dinner.
21 de Setembro de 2012
Rated 5 out of 5 by Dragon28 Visit during Ramadhan
Just returned from Langkawi for a 4 nights' stay at Sheraton Langkawi Resort. It was a swift check in upon arrival in the evening. Being the month of Ramadhan (Muslim fasting month), it is considered a low peak period. Though most of the staff are fasting, I believe, the service was never compromised, they were always willing to help. Quite a number of the rooms were away from the reception area and a shuttle service is provided to commute to and from the rooms. There was only once that the shuttle took longer than usual to pick us up, else it was always wihin a couple of minutes. Was at the Captain's Grill for dinner and the food together with the service was fantastic. As for the breakfast at the Feast, I would just say I have had better. Spice Trader was closed for renovations. Overall the room I had was great. I had a sea front room with jacuzzi and it is really enjoyable to just sit at the balcony watching the sea and relaxing. Though some areas of the hotel are a bit worn out, it is accepatable as it still serve it's function. For example, the swimming pool, it's a bit outdated but the view and the overall experience is great. Though I have read about some of the facilities not in working order, as far as I am concerned, the room and the facilities I experienced was as to be expected. May I also suggest that the rooms be provided with candles or torchlight (in case of emergencies) or even for convenience as some places are rather dimly lit or even dark. Overall I had a wonderful stay at the Sheraton Langkawi Resort and would strongly recommend it. (Tip, if you do go out a fair bit, rent a car to drive around if you are staying at this resort as it is some distance from Kuah and the rest of the attractions, but it is quite near to Pantai Kok).
5 de Agosto de 2012
Rated 4 out of 5 by jack323 Comfortable hotel
though the hotel wasnt giving me a good impression when i first reached. As i was told to wait for the room to get ready although it is already 3pm. then, i went for a walk. i get stung by the bees.. eew... so, beware of the area near pool. At night, there is lots of mosquitoes near the deck. the major thing for the negative side is only the waiting time for check in.
the staff there was very kind. breakfast is ok, ok here mean quite nice. swimming pool is nice. enjoy the time laying and looking at the sea.. calm....
after a walk, we saw a gym, there was facing the sea.. quite impressive. too bad we are not bringing sport shoe.
25 de Dezembro de 2012
Rated 4 out of 5 by Rubberrat If you need a pleasant stay...
Choose this resort in Langkawi. The staff are friendly and efficient. The rooms my family were given are a bit far from the lobby... yet every-time we asked a transport, we never have to wait for more than 3 minutes. My children, my grandchildren, and my wife enjoyed the stay very much.
22 de Dezembro de 2012
Rated 4 out of 5 by sam00322 Nice quiet hotel.
Nice and quite hotel, good for relaxing away from the city life. However will not recommend this hotel to the elderly or those with weak knees . i saw many struggleing with the stairs even to get to breakfast.
19 de Dezembro de 2012
Rated 4 out of 5 by Violet58 Love the scenery
I am falling in love with Sheraton, Langkawi.
Went there for honeymoon with my husband.The room, the lobby, and most important thing the view!! :) Just make our honeymoon so meaningful.
4 de Dezembro de 2012
Rated 4 out of 5 by George1978 Great view
Sea view is amazing but the staff in the receiption need more training except the staff manager Ms Valery, she is helpful & professional.
The rooms need maintenance, the access cards are not working, the AC in my room doens't work. Sheraton should be better
3 de Novembro de 2012