Rated 5 out of 5 by Hibamusa Fabulous place
Best place I have ever stayed in.only drawback is there should be free internet in the rooms and hotel lobby should be air conditioned
November 28, 2014
Rated 5 out of 5 by Sazalismail Everything was perfect
I cannot comment more on this hotel chain because im not yet a platinum member so I cannot comment on the room upgrade, lounge access, platinum amenities and so on but for the first look everything was perfect and I will become a platinum member soon. Wish me luck for the platinum challenge that I should get on jan 2005. Keep up a good work...
November 19, 2014
Rated 4 out of 5 by RandV Westin hotel
A very enjoyable stay in a closed off quiet location. The rooms were very clean and fresh modern décor but the shower could be done with a bit of a clear at the tiles near the top, other than that it was great. The lounge bar is perfect for relaxing with great soothing jazz / lounge music. For a quiet couple of days laying by a pool its exactly the spot.
November 11, 2014
Rated 4 out of 5 by stargroep We will be back
This was the 3rd time in 15 month that we visited this beautiful resort. We love the scenery, the friendly staff, the clean rooms, good service, the excellent juice bar with breakfast and the great SPG recognition, Suite upgrade ! We are Westin fan' s and appreciate the good beds. We will be back.
November 7, 2014
Rated 4 out of 5 by Drinny Breakfast Heaven
The breakfast was the best we have ever experienced - fantastic choice and very high quality in every respect.
A really excellent hotel for relaxing.
October 30, 2014
Rated 5 out of 5 by mesha96 This hotel is superb.
The rooms are so comfortable, neat and clean. The staffs are very polite and friendly.
October 27, 2014
Rated 5 out of 5 by westender Chill out and relaxing
Excellent service, staff friendly and helpful nothing too much trouble. Breakfast - excellent choices, rooms comfortable. Close to all amenities.
October 20, 2014
Rated 5 out of 5 by Guna Well managed. Great staff.
I have a few hundred nights on spy so I am a rather seasoned traveller. I was wowed by how special they made my family and I feel. Louise at the front desk went all out to welcome me. Everyone seemed to know me and I felt like a celebrity. Lots of personalized service that really made me feel platinum.
Breakfast at this hotel is one of the best.
Beach is nothing to shout about but a nice pool and superb service made yp for this.
Westin should send someone in to pick up the best practices of this hotel.
October 7, 2014
Rated 5 out of 5 by Shanghaiexpats Paradise
Loved this hotel and staff. Only room complaint would be a lack of hot water in the rooms, (warm at best most of the time) and food quality is not consistent. Best burger was room service, cafe not so good. Drinks so-so, consistency seems to be the issue. Breakfast expensive for the quality, but there's nowhere else close by.
September 30, 2014
Rated 5 out of 5 by willebilly wonderful hotel
first we had a room with a view at the garden, we didn't like that so we took an option for un upgrate to a sea view room.
everything was great exept not much tv chanels and the shower went from hot,cold,hot,cold.
breakfast was super, the staff is very friendly and help you with everything! pool facility was very good. the gym could be beter.
September 15, 2014
Rated 5 out of 5 by FrankyF Family Holiday
Upon arrival we were met by a friendly team and made most welcome. We had a few problems with our room and initially felt really disappointed The management staff under Wenzel Weinich were very responsive to our disappointment and the problem was resolved quickly and professionally. In short we were upgraded to a better room and both Wenzel and his staff were excellent throughout our stay.
During my daughters Birthday the staff went out of their way to make sure she was made to feel really special. As well as a lovely cake she received staff serenading her in the room and a beautiful surprise upon returning to her room to find petals spelt out in her name and a number of personal touches that were really appreciated. A special thank you goes to Sophie and Diyana who both went above their duties to really look after her.
In short we had an excellent holiday and enjoyed all the experiences offered by the Hotel. The staff really made the difference and early disappointments were quickly forgotten.
We would all highly recommended staying at the Westin and Spa and will be back.
September 14, 2014
Rated 5 out of 5 by suzie276 great location great hotel
hotel and staff were amazing with a special mention for Ristinto for going out of his way and Sharlina. A great hotel spot with 3 good size pools, would be a great family retreat, as well for couples
The disappointment was the breakfast choices no prunes and obviously the cook is not a pastry chef, as they were not good. The restaurant has a beautiful view but the menu choices poor,we ate there 3 nights and there were only a few people in the huge restaurant
August 28, 2014
Rated 4 out of 5 by StefC Relaxing getaway
Lovely place, the rooms were beautiful & well lit, and the staff very attentive. Beautiful view of the infinity pool and the beach. Very relaxing atmosphere.
The only complaint I have is regarding the food selection. Breakfast was the same every day, and the lunch spread (at Seasonal Tastes) was disappointing. Out of only one counter of mains, only one half was varied - the food started repeating itself again after the halfway point! Even the ala carte pasta ordered was unimpressive.
August 24, 2014
Rated 5 out of 5 by sdfs Wonderful resort, simply memorable..
Arrived at the resort lobby at night after exhausting full day works and flight trip, received a lovely welcoming smile from the front desk and she helped me with super smooth registration process. Thanks Maisarah, excellent customer service at reception.
Room is comfortable, relaxing resort environment, with enlivening swimming pool facing sunset in the evening. I suppose it is a private beach which makes this resort set in a more privacy sense. Walked around the resort and along the beach are simply wonderful..
Ballroom is conducive for small group conference/workshop. Spacious space outside the ballroom for tea-break networking is just nice.
I have been in so many resorts for business and personal vacation, but this time is odd as I came for business purpose but end up with somewhat memorable experience. Rather strange.
Recommended for family or couple vacation.
August 21, 2014
Rated 4 out of 5 by AmirulNordin Good experience
Good experience for 3 days stay but the food choices and selection could be better
August 21, 2014
Rated 5 out of 5 by Dasha Wow! Don't miss this as a stopover.
Upgraded to A fantastic suite, had the best four days of relaxation, all the staff were most obliging and excelled in all departments.
Great value for money.
August 20, 2014
Rated 5 out of 5 by ManfredausDeutschland Private villa was great
We had opted for a private villa and loved the facilities and the generosity of the premises. More comfort can be on vacation do not want. The all-round service was on the top. We spent a wonderful time at WESTIN Langkawi. We can recommend the hotel highly enough.
August 17, 2014
Rated 5 out of 5 by mizo Swimming pool
The swimming pool was full of sand everyday , needs more care and cleaning
August 16, 2014
Rated 4 out of 5 by Liara Great Facility. F&B Needs Improvement.
I spent 5 days and 4 nights during the convention. Aside from the rooms and facilities... I always consider the Food & Beverages quality. I was quite disappointed on the variety of food. Choices for the buffet breakfast is limited, and is the same throughout my stay there. So i end up eating less the next morning, seeing and eating the same food every morning for 4 days.
I am also not that fond of the Gray Doors separating the lobby and rooms. I always get lost. Seems like a maze to me. The lobby or the couch area is not lit. I had to bring my flash light every morning to have breakfast at the Seasons.
August 11, 2014
Rated 5 out of 5 by Bushhab2 My Stay in The Westin
We Have enjoyed our stay in The Westin Langkawi hotel, it has what we needed,lovely view rooms huge balcony,nice hotel design and decoration,wonderful swimming pool with beach over view, friendly pool bar staffs.
The only thing which we didn't like is that the staff are not having clear idea about what available what is not,for example in the menu and also other facilities,we have to ask them and then they have also to keep us waiting and ask their superior,which they have to know everything about their menus and their hotel facilities.also when we wake up late we ordered late breakfast they refused to provide us,they said even in room dining we can only give you lunch,which we have never faced in any other hotels,it is in room dining so whatever we want from the menu we have to get.
I would like to mention a person that helped us in our stay a lot and did so well to satisfy us, Mr Asfar noor the hotel driver, he really deserves to be noticed and appreciated for his great work.
August 4, 2014
Rated 4 out of 5 by Scarlet2014 Scarlet2014
Great facilities and location. The staff recommended activities for the evening that exceeded our expectations on a holiday weekend when many things were closed. Very nice welcome gift from the staff to recognize my gold status.
August 3, 2014
Rated 5 out of 5 by AladdinKSA Superior Experience
This is the second time I stay in this hotel and it was as enjoyable (if not more) as the previous time.
Staff are excellent and hotel facilities are amazing with great Villas.
August 3, 2014
Rated 5 out of 5 by FONG4156 This hotel met my expectation
Sure will recommend this hotel to friends for its rooms' comfortness,foods quality and etc.
August 3, 2014
Rated 4 out of 5 by KatC Pool mecca in Langkawi
We loved our stay here and were not too upset that we had to stay an extra night. The staff were excellent at the service and care for our every need. Especially Wenzel Washington and Charlene Chang, as well as the staff at the Breeze bar and the restaurant. The kids loved the rock pool and couldn't get enough of it. The gym facilities were excellent too. I made most of your new program with New Balance as I've forgot to pack my runners. The food choice between three restaurants was a little bit too repetitive. Otherwise all was super good. Thank you for the lovely memories.
August 2, 2014
Rated 5 out of 5 by Leifnes Bliss
Had a fantastic long weekend at Westin Langkawi. Top service. Upgraded to a very nice suite with complementary wine bottle. Lazy days by the pool. Mangrove trip and guided trip around the island. Perfect! We'll be back actually in two weeks :-)
August 1, 2014
Rated 1 out of 5 by elmm Unpleasant stay
The lost items were not found, the restaurant was very crowded, out of control due to limited staff serving the guest, and important telephone message was not delivered to the guest properly..so, overall it was very unpleasant stay, and I don't want to recommend this hotel to someone who want to have quiet relaxed holiday in Lankawi.
July 30, 2014
Rated 4 out of 5 by lrcs75 food at the hotel needs drastic improvement
food was a dissapointment at all the outlets. had ordered fresh fish to grill at the "TIDE". it came with about 20+ pieces of scales. was unedible. lobster was powdery and not that fresh.
July 30, 2014
Rated 5 out of 5 by Takechan Great Hotel
This hotel is great about facility, hospitality, food, everything.
Please, continue to be such great hotel.
July 29, 2014
Rated 4 out of 5 by JGA14 Excellent Westin Stay
Everything you can ask for in a full-serviced resort. The beach is not as amazing as Pantai Cenang but Westin makes up for it by having 4 pools. Lovely rooms - spacious, generous toiletries, fluffy towels & robes, relaxing balcony (beware the monkeys & big komodo lizards that may pop by!). Staff are eager to please, room service was fast (less than 30 mins), they have a wonderful gear lending programme tie up with Reebook so no need to bring your own workout items. Could use with more local food items on their menu but overall satisfied with the selections as it caters to a more upscale, international clientèle.
July 29, 2014
Rated 5 out of 5 by mesha96 Great facilities & good customer service
It was a great pleasure staying in Westin Langkawi. The customer service are simply superb.
July 29, 2014