Rated 4 out of 5 by Abhi1807 EXCELLENT SHORT GATEWAY....
We stayed for two nights after hectic office day & find this resort as a heaven away from hustle of metro life. We opted for this one especially for my 3 yr old daughter & she enjoyed every bit of it, be it swimming pool, mini zoo or horse riding. We took the signature spa & dt was d best professionals till date we had.Food was good.Just three points where we got little annoyed : 1- Some pipeline maintenance was going so way to spa was really lyk finding a treasure but gt lucky & a ataff help me wid dt. 2- Saturday evening supposed to be a grill patio but tht was cancelled because of some private child birthday party.Thats not fair to other guests who wish to enjoy the evening. 3- While checking out atleast my car should have been washed & cleaned up before the valet guy brought it. Overall had a satisfactory experience, wud have been excellent & thats wat we expect wid starwood properties.Hope to cya @ other properties widout getting annoyed....
April 14, 2015
Rated 5 out of 5 by AP12345678 Wonderful place to retreat
I loved my stay at the Westin Sohna. The place is designed to help you relax and recoup from the busyness of life. The ample grounds and rich foliage, fruit and flower trees are an absolute delight. I found the staff particularly helpful and ready to go the extra mile to ensure visitors were comfortable at all times. I specially commend Ms. Mariya Kadri, who stepped up during a difficult stretch and made every effort to ease my stay, check on me for transport, and every little detail, even water. What an amazing lady. A fantastic representative for such a lovely retreat. Another commendable mention is Mr. Raghav Sharma who went the extra mile to make things more comfortable. It is rare to find such kind, helpful individuals who take pride in what they do, even in todays high end hotels.
For the room, it was lovely, but lighting was a bit of an issue. The rooms are rather dim after dusk. Better lighting for a larger room would be delightful. But if not,then atleast the existing lights needed to be fully functional. This was not the case, about 50% of lighting worked, and I had to call for maintenance twice as some of those working, stopped too. Cleanliness of the bathtub and loo were a little lax. Wonderful beds.. sleep is always so good here.
The food menu was decent, but frankly could use more options. Aside from the two speciality restaurants, the only food that appealed was that from the main Living Room (continental). However the selection was somewhat limited. Chef Sandeep was another exceptional mention... he went out of his way to offer more options and customised some fabulous preparations. However the main menu options need to be expanded upon, especially since this location is far away from any city eateries or alternate food choices for variety.
The little store on campus is delightful. Their collection of eclectic and art books is great, and i loved my time there. The animals were delightful. Although the beautiful horses could do with some care and regular cleaning! The kids play area seemed interesting but more targeted for very little children. Other than cycling, suitable activities for children over 6-7 did not come to view.
The staff is a lot more attentive and responsive, the cleanliness etc if far improved from my last visit. I'd say that has something to do with the new Manager, Michael. Friendly, highly approachable at all times. He's doing a wonderful job of constant improvements.
Overall, this is an amazing place, and i'd gladly recommend it to anyone looking for a wonderful relaxing experience.
April 1, 2015
Rated 5 out of 5 by ripanks Westin Sohna - Truly heavenly
Visited WESTIN recently on the occasion of my 15th Anniversary. Even though I had visited the property a few years back and really enjoyed it but was a bit apprehensive this time having read some reviews from fellow traveller about the property. But I must admit that the experience was just amazing. We received a very warm welcome by Monica the Resort Manager along with the other staff and in no time were escorted to our villa showing the property en route. The Villa was fabulous with a very nice aroma and of course the nicely decorated Heavenly bed for our special day. It was a surprise to see a wedding anniversary cake waiting for us in the room. After enjoying the sumptuous lunch we also had a chance to experience their Spa in the evening which rejuvenated us to celebrate our special evening over a romantic dinner at their signature Chinese Restaurant the Xiao Chi.
The staff was extremely polite and always found them smiling not sparing a moment to go an extra mile to make you confortable. We never had to ask for anything as it was always there waiting for us.
It was overall a very pleasurable experience in fact even better than I last visited a few years back and was extremely re-assuring and in firming my belief that the WESTIN name can never disappoint you !
I surely recommend this property to anyone who wants to spend quality time with their loved ones.
Even though anybody who likes the property would rate it as the value for money spent to which I would just like to say that our experience was worth the special time spent by me and my spouse as for me that is more valuable than anything else in this world.
March 2, 2015
Rated 3 out of 5 by RAAA nice property but unprofessional behavior
Overall a nice experience except for the approach road for the resort (v bad). It's a vast lush green property, very quiet. When we were checking out at 12 pm, our luggage was taken out by the hotel staff because it was 10 mins past 12 pm even though i requested for 30 min extension. Highly unprofessional.
February 20, 2015
Rated 4 out of 5 by Vivek1305 Need to have a better buffet layout -To small comparing there other properties
Superb Rooms , Superb Service ,Superb Hygiene ,Amazing surroundings but the only thing they Need to change is to have a better buffet layout -it is To small comparing there other properties , no variety only 3 or 4 Non-Veg Dishes for a Dinner Buffet ,This was Only Thing Which Disappointed me .I frequently visit there other properties like Westin Gurgoan and Westin Pune the buffet layout ,Size ,variety they have there is Superb !!
November 5, 2014
Rated 4 out of 5 by sonila Unsatisfactory Facilities
The A.C. is not at all effective. Fans have no speed. Couldn't sleep , although it was a villa. Service is very slow. Had to wait long for golf cart at check out time and even in restaurant, service needs inprovement.
October 26, 2014
Rated 2 out of 5 by GlobalSPGTraveler Excellent facility, but no attention to detail
Very large facility with tons of things to do. A very good retreat from busy Delhi/ Gurgaon. Unfortunately, there was very little attention to detail though. Bathroom fixtures were leaking, drains were partially clogged. Jacuzzi would not hold water (stopper would not seal). The golf cart took 40 minutes to pick me from the room (estimated time was 15 minutes, and staff had no clue where the cart was). Food was often served late. You have a great facility - don't waste it through lack of care!
October 20, 2014
Rated 5 out of 5 by Tan2302 Westin Sohna is the best weekend getaway
Excellent property for a weekend getaway
September 29, 2014