Rated 3 out of 5 by Vazza Disappointing - Expected more as a Starwood Platinum Member
In general, it was a a stay which didnt meet my expectations from the Le Meridien brand. Some of the issues i encountered are as below:
-Early Check in at 13:00hrs couldnt be made possible.
-Late Check Out at 14:00hrs couldnt be made possible.
-Room - The room was prepared and given to us around 15:30hrs and even then small things like drinking water bottles were missing, Beach Bag was missing.
-Housekeeping - There was no evening turn down service offered on any of the days. (PS: There was never a privacy sign outside the door) Apart from the evening service, the room wasnt even cleaned the following day until 14:00hrs & housekeeping only came to the room after 2 reminders at the reception.
I have stayed in hotels during peak periods but as a Platinum Member never encountered this level of service. Waste of Money and Points!
August 11, 2014
Rated 5 out of 5 by Curnonsky Great holidays
Nice setting, beach & spa. Large common areas. Great seafood buffet at Blau Mari on Saturday. Very competent and responsive staff.
July 30, 2014
Rated 5 out of 5 by Annapis This hotel has great location
This hotel has located close the beach with sun loungers and umbrellas available. Service on the beach also deserves recognition - prompt and courteous. On the quality of service I turn a lot of attention, because I working also in hotel as Front Office Supervisor in Hotel Bristol, Warsaw A Luxury Collection.
August 9, 2014
Rated 5 out of 5 by Kecks3 Spanish staff make the place magical
The resort is nice in what you would expect for a beach hotel. Other than the food being exceptionally expensive, we had a perfect stay. The locals who work there take the experience up a big notch. Lovely, welcoming, professionally trained. Not a slip up in terms of customer service. Especially loved being kindly offered a cup of coffee during my way-too-early checkout before dawn. Our family is looking forward to our return.
July 28, 2014
Rated 5 out of 5 by RMES7 Gorgeous Hotel
A fantastic hotel! Absolutely loved it! Excellent service! The staff are superior to all hotels I have stayed in over my last ten years living in the UK and travelling often to Europe. So friendly and incredibly helpful. The staff was always smiling! The hotel itself is beautiful and modern and chic.The beach is beautiful.
June 21, 2014
Rated 5 out of 5 by ChrisEngland It's the staff that make this hotel special
Everybody a smile and managed to be efficient and professional as well as relaxed and friendly - and that's no easy task in a large hotel when it's busy. Convenient location and good facilities.
July 26, 2014
Rated 5 out of 5 by indemidel Excelent hotel, food, rooms and amenities
We've stayed only one night, but it was amazing, we enjoyed the beach and the spa, all personal were so kind, also the breakfast was so good.
July 23, 2014
Rated 4 out of 5 by Alena27 Great hotel on the beach but housekeeping service needs improvement
The hotel is really nice, good facilities, great events are organized by the hotel team like white full moon party, also a nice touch to listen a classical music at the bar playing by a professional pianist or to meet with a painter like Rollan. Almost everything is excellent except the housekeeping service: one day nobody came to clean the room and after calling the reception at 16.00 the room was made, no turndown service at all, that's why to change the beach towels was the problem, every day I had to call to reception and ask to change them because they were wet, the windows were dirty, it seemed they were cleaned a lot of months ago, so the housekeeping service needs to be improved, much improved. That's why overall rating is good, not excellent
July 13, 2014