Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

  • Dubai Desert Conservation Reserve,
  • Dubai - Al Ain Road
  • Dubai,
  • United Arab Emirates
  • Map
 

Rooms & Rates

Guests must be over age 10
Rated 4.8 out of 5 by 158 reviewers.
Rated 5 out of 5 by Amazing location The best part of our stay in Dubai was at Al Maha. We stayed at the wonderful Presidential Suite with a spectacular desert view. Lovely activities offered but we loved the suite so much we spent most of the time in the suite. January 24, 2014
Rated 5 out of 5 by Amazing!! The place where everyone wants to come back.... Amazing! The only appropriate word to describe the Al Maha experience! Fantastic location, spectacular suite, extremely helpful and polite staff, amazing trips and activities, and an overall feeling of privacy and luxury! The place where everyone wants to come back.... April 17, 2013
Rated 5 out of 5 by Oasis This hotel was on all points above my expectations. Geat location, privacy of the room, quality of the food, kindness of the staff.... One very small possible improvement : the coktails are not great...not at the level of the rest of the food / beverages July 15, 2013
Rated 4 out of 5 by Relax in the nature We stayed as a couple one month ago. As a professional from the hotel industry I enjoyed the stay and noticed as well certain details. lThe resort is beautiful, the suites are amazing, top class amenities, the private pool is definetely a gem! The Spa was very nice, the therapist was professional and very kind (hot stone massage for lady, I forgot her name unfortunately). We ordered room service and the quality of the food was 5 *, only to mention that the server forgot the bread and some other items so he had to come back. For breakfast, drinks order took quite long time (+ 15 minutes) considering we were almost the last table. And then the first evening for the turn down service, they came to the suite just 5 minutes before we were picked up for our Spa Treatments, which I found not very organized. With limited quantity of suites, they could have checked activities before going, in order to give a more personalized service. Overall, the place is fantastic, ideal to relax and disconnect from crazy Dubai. Looking foward to come back! May 17, 2013
Rated 5 out of 5 by Luxury in the middle of the dessert What a memorable experience. It was amazing to have all the modern luxuries in the middle of the dessert. Outstanding food, friendly service and awesome dessert activities. Fully enjoyed our stay and would recommend to friends and family. October 15, 2013
Rated 5 out of 5 by This hotel has great Incredible natural environment In the middle of the desert, but it provides all the services and activities you just need, and everything is just fine,everyone should come here to take a look and enjoy. February 5, 2014
Rated 4 out of 5 by Amazing hotel, pity that noise ruins the desert night The resort is fantastic: beautiful scenery, amazing food, kind and zealous staff. It's a shame that the noise of an engine (the water pump, maybe or some AC something?) was so strong outside the suite that we could not dine there. October 20, 2013
Rated 5 out of 5 by Excellent , exciting This hotel maked me exciting, The team is excellent, the butler service is very outstanding, the food is delicious, you can have an intimate contact with nature . February 7, 2014
Rated 5 out of 5 by Lots of contemporary charm in a totally impressive surrounding Great, solid "old style" and contemporary quality. Unbeatable friendlyness and helpfullness of staff. Top class cuisine! Top of the end Spa. Al Maha is a diamond in the middle of the sand. We had a most wonderful stay! September 29, 2013
Rated 5 out of 5 by Fantastic!!! Amazing views and facilities, very friendly staff. Great (and lots) of food. The gazelas and oryx could be seen from very close! Fun and very helpful guides, but not that much to see in the activities. March 27, 2013
Rated 5 out of 5 by Relaxing Desert Escape Al Maha is a beautiful resort in the middle of the desert. It is very romantic, quiet and peaceful. The food is excellent and the staff are very nice, doing their best to please the guests. June 22, 2013
Rated 1 out of 5 by This hotel has great features wonderful experience! staffs are very friendly and nice. February 16, 2014
Rated 5 out of 5 by Staff service exceeded expectation Loved the profession from staff. They were fun, supportive, and helpful. PS. Dhan at the restaurant was the best !! Mr. & Mrs Darwish sending him their best regards. April 21, 2013
Rated 5 out of 5 by Unique Desert Experience If perfection would exist, it had it's home at Al Maha Desert Resort. From arrival to departure, simply everything was exceptional! December 28, 2013
Rated 5 out of 5 by Fantastic resort in the desert We had a fantastic stay and did not want to leave. Everything was great, well organized, great & caring staff. I can't wait until we can stay again. April 21, 2013
Rated 5 out of 5 by More than we expected We heard about Al Maha approx. 8 years ago and decided one day we would visit--we are VERY glad we did--our stay was excellent. May 1, 2013
Rated 5 out of 5 by Wonderful hotel Al Maha is a fantastic place to spend a few days. Everything is absolutely top-drawer and we loved every minute spent there. April 6, 2013
Rated 5 out of 5 by romantic it was a very plesent stay,but to short. e ant to go back n 2014 fr 4 nights January 5, 2014
Rated 4 out of 5 by Nice Retreat the hotel is really nice and helps you to relax and enjoy your time away from the city. December 8, 2013
Rated 5 out of 5 by Pampered and Priviliged Just wonderful - suites, service, views, animals, food, activities, spa. Just wish we had longer! June 13, 2013
Rated 5 out of 5 by Perfection This resort for us is perfect, great weather, great food, great hospitality and great privacy. August 11, 2013
Rated 4 out of 5 by very nice place wounderful place in the middle of nothing, very good people and nice instalation October 30, 2013
Rated 5 out of 5 by best getaway relaxation This was my second stay, staff were profissional, and privacy was met the expectation. April 10, 2013
Rated 4 out of 5 by Review We ate in the restaurant 5 times. The food coming to our table never arrived hot. February 23, 2013
Rated 5 out of 5 by an incredible oasis in a beautiful desert YOU should go there and enjoy all those magnificent things this hotel offers you. April 16, 2013
Rated 5 out of 5 by Location, Location, Location! The hotel is wonderful! Only the waiters should be trained better. June 2, 2013
Rated 5 out of 5 by the hotel excellent The hotel excellent it's really nice place I enjoyed a lot. August 18, 2013
Rated 5 out of 5 by Great hospitality! The experience was above all expectations ! January 23, 2013
Rated 4 out of 5 by Very romantic It is no doubt a very romantic hotel. April 28, 2013
Rated 4 out of 5 by Restaurant Service Needs Additional Attention While I think the resort is beautiful and very relaxing, there were some details that I found rather disappointing: 1. Arrival experience. I was not contacted by the hotel to be told I have to call when I arrive at the gate. I had some friends who were staying there last weekend and they were contacted; I wonder why there is no consistency in the service; one would expect that from a luxury collection hotel. You might answer that is because we did not book directly with the hotel – I don’t believe that is a good-enough reason. I booked through Expedia and my email address was there. So there we were, arriving to a 5 star resort, we get to the gate and the security person says “Did you call the hotel?”. I answer “No, was I supposed to?”. I had no idea we were going to be picked up by a member of your staff and since the hotel did not inform us, we had to wait for about 20 minutes in the parking lot/guest waiting room. I must tell you that the guest waiting room needs some attention, since it is not at all a 5 star facility. I am not sure when was the last time you did an assessment of that room, but I would recommend that you renovate it. It is not really promising when you have to wait in a room like that. 2. Dining experience. a. Dinner. While the food quality was very good, again I noticed a certain lack of consistency in the service and a VERY slow service. We were having dinner with our friends, another couple. We sat down and it took forever to get menus and another considerable amount of time to order. Also, other guests were given wet towels, we were not – you can understand it is not nice when you notice that. b. Breakfast. Again, the food was very good; however, a few observations for the service, that I would expect from such a resort. Both my husband and I wanted fresh lemonade; the server asked each of us whether we want it sweet or not. I said I wanted mine sour and my husband said he wanted his sweet. Well, when the lemonades arrived, they were both sweet. They were good, we drank them but again, I would expect that when I am asked about my preference, that is taken into account. c. Lunch. Again, lack of consistency and very slow. All guests received cold towels, we did not. We waited 15 minutes until somebody took our order and I had to wait for 10 minutes for a glass of sparkling water. When one goes to a luxury collection resort, one expects attention to details. I believe your restaurant service staff needs a little bit more training for this. You should also treat all your guests with the same attention, regardless how they reserved the room - not call some one day before but fail to inform others about the arrival protocol. May 26, 2013
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