Rated 5 out of 5 by mzad00 Excellent Everything!
It was our first time in Mallorca, and what an amazing experience! The location is on a lush mountaintop with a closeby bus stop which takes you to Mallorca city center. Taxis are easy to find also but cost much more to take to city center. Its worth being a little far from the city center though because the views are amazing and its peaceful. Housekeeping visited twice daily and kept everything neat. There is a shower and a bathtub in the bathroom. One thing I found great was the amazing view from our rooms balcony! I would highly recommend this hotel to anyone visiting Mallorca!!
July 4, 2012
Rated 5 out of 5 by pangloss40 We enjoy the quality of the service and the excellent facitlies the hotels has to offer
The staff are friendly and welcoming, the food is superb and the rooms are peaceful and comfortable, offering beautiful views of Palma and the surrounding countryside. Staying at the Castillo is not like staying in a hotel at all - it's more like staying in your own palace. We intend to return next year - or perhaps even later this year!
June 26, 2014
Rated 5 out of 5 by BigBill Superior Hotel and Staff
The staff gets service right. Done perfectly without being noticed or as a guest feeling smothered. Right from the Front Desk Staff including Trainees to the GM, one of the very best stays of the last 5 years.
English, German, Spanish? No problem, most multi-lingual staff I've encountered.
February 16, 2012
Rated 5 out of 5 Almost perfect
I have stayed in a lot of five star hotels during the last ten years and for me this was a genuine luxury hotel. The service was first class, the food excellent. The staff was wonderful. Fantastic paintings, beautiful rooms and great spa!! Amazing property! Highly recommend!
April 9, 2012
Rated 5 out of 5 by RichardU71 Pure perfection
I have stayed at this hotel 5 times now and its always fantastic. We just came back from our most recent stay and I think they even managed to top other stays. This is one of the best in the world. A tip, try the new tapas restaurant Es Vi, great!!
May 2, 2012
Rated 5 out of 5 by DublinTtip One of the Best
My wife & I had 4 days of relaxing break in Palma and staying at the Castillo Son Vida was a unique & luxurious experience. Tranquil surrounding & did not have time to use any of the 4 surrounding golf courses which must wait till the next visit !
August 9, 2012
Rated 5 out of 5 by Rikkie10 High class - except lunch
One of the most beautiful and friendly hotels we have staid in. Impressive and stylish facilities with a palatial feeling. Impeccable grand luxury room with superb view. Wouldn't personally book rooms in any other part of the hotel. Perfect bed, stylish decoration, wonderful bathroom with two sinks. Issues with leaking airconditioning, solved immediately. Wonderful, responsive and courteous staff. No wish left unattended.
Very good half board, well-furnished wine cellar, mostly rather pricey, but local good value wines, too. Delicious food for dinner, cooked with attention and care. Lunch menu commonplace, uninventive and even tasteless. Tuna sala with what seemed pre-packed lettuce and canned tuna. Not the same standard as the rest. Extra charge for bread at lunch, which I found petty.
The pool and pool area rather small and crowded if many guests in the hotel, otherwise beautiful and scrupulously clean.
The views from the (enormous) terraces and the restaurant are incredible, just like on the hotel's website. Well-kept and lush garden, good parking facilities. Shuttles for golf courses, I would have appreciated a courtesy shuttle to Palma or to a good beach too.
Overall a very good experience recommended for relaxing or sporty luxury.
July 25, 2014
Rated 5 out of 5 by nac69uk Best hotel in Palma.
Great location, beautiful property and excellent food and services.
Staff always with a smilie and willing to meet all your needs at ant time.
August 15, 2012
Rated 5 out of 5 by Tabs Fresh air and beautiful views
A wonderful relaxing vacation.
July 24, 2014
Rated 5 out of 5 by Nikki2014 Amazing hotel with views that take your breath away!
This is my second visit to the Castillo and I was not disappointed, if anything my Husband and I enjoyed even more than last year, the Hotel is fabulous, the staff are always friendly and some even remembered us, which was a lovely touch. We are already planning on going back next year for the good food, to soak up the sun with the amazing weather and a little bit of golf for my Husband!
July 16, 2014
Rated 5 out of 5 by Dutchies Simply the best
We stayed at many fine hotels all over the world but this might be the very best of them all. Excellent staff, fantastic breakfast (as we had a full programme we could not try the restaurants) and a super room with seperate toilet, seperate shower and 2 sinks (why don't more hotels have that?). We even had a little Christmas tree in our room. Next time we'll bring our golfclubs too! Not the cheapest but the best!
December 9, 2013
Rated 5 out of 5 by Iris123 Second Stay
I stayed at this lovely hotel last year, and decided on another quick break. The stay was fine, but its evident that resort is quiet, and choices were not as good as last year. The new Tapas restaurant is great....make sure you reserve! Carlos the chef at breakfast an absolute delight, along with Laura, a waitress in the restaurant and Martin in Room Service. Pool was cold, which was unexpected.
May 11, 2012
Rated 5 out of 5 Simply the Best
Am organising events since 37 years and have been to a lot of hotels, but nowhere the service and kindness of the staff was so outstanding.
For sure Castillo Hotel Son Vida is a nice hotel in a sunny location but it is all staff who makes the difference.
They were all, without exception, friendly, helpfull, smiling, proactive, flexible and efficient
You made our stay WONDERFUL
September 4, 2012
Rated 5 out of 5 by Javier Outstanding experience
This is an amazing place. We felt very welcome from the very first minute of our stay. All the staff was excellent, very friendly and really professional.
It was a very special stay. Our room was outstanding.
I would like to stand out the job done by the concierges. That also made a difference on how we discovered some of the Island treasures.
I would definitely recommend this to anyone.
April 29, 2013
Rated 5 out of 5 by birki57 luxury escape from the hustle and bustle
a place of serenity with wonderful food and pampering by professional attentive staff
July 16, 2014
Rated 5 out of 5 by Bob50 Absolutely loved this place!
We headed to Mallorca for a quick weekend getaway and to see the sights. Once we arrived at the hotel, my wife never wanted to leave! The staff went well above expectations in helping our family of 6 for the quick stay, and the kids absolutely loved all the activities for them. We will be back!
October 10, 2012
Rated 5 out of 5 by LauTV This hotel is worthy of its reputation
I am delighted to be a SPG member and thoroughly recommend this hotel to anyone who enjoys the finer things in life and what it has to offer. This hotel offers a relaxing and elegant retreat to the discerning guest. I cannot wait to return...
July 31, 2012
Rated 5 out of 5 by Augustmorning Beautiful
We loved every minute of our stay. Beautiful location, stellar staff, and amazing accommodations.
Joan Miguel was the friendliest and most sincere person we have ever met in the hospitality industry. Thank you for your help and enthusiasm.
October 11, 2012
Rated 5 out of 5 by Coco123 Mallorca, Spain
Beautiful Hotel and the staff went above and beyond to assist me with my needs.
August 17, 2012
Rated 3 out of 5 by lrec food let down
The food just did not reach 5 star standard. cold bacon at breakfast, buffet dinner tepid, no menu just little cards labelling dishes. desserts cleared away before we had finished and although a selection was presented it was obviously not the whole selection. Boeuf stroganoff with no rice offered?? Lunch was a tuna salad. It was actually a bowl filled with lettuce, 3 pieces of pepper onion and 2 medium and one tiny lump of tuna that looked visually awful. The dining experience was just not as great as I had expected. my family agree.
June 30, 2014
Rated 5 out of 5 by 75nightPlatinum Truly exceptional Luxury Collection Property
Thank you to all the staff and Mr. Del Camp for such a lovely vacation. We just returned from an eight night visit for the third year in a row and plan to return next year. We visit Mallorca because the Castillo Hotel does such a fabulous job. It is not the most convenient pool vacation destination from Chicago! We received a much appreciated family suite upgrade that makes all the difference and fresh flowers and champagne and snacks awaited. Thank you--we enjoyed immediately! The views of Palma and the water are beautiful and the suite has a large bathroom and comfortable bedding and is beautifully decorated. The cuisine is outstanding and we enjoy eating outdoors. The night of the cocktail party one of the managers very kindly took our daughter down to the buffet to prepare a plate for dinner while at the party. She had so much fun being escorted like that. She also enjoyed the kids club and so did we for the relaxation time! Hanna even bought a hair bun making kit for her that we had been running around town trying to find. That is truly above and beyond---thank you Hanna! We would enjoy hearing music more often in the bar--we did not know the band played Wednesday during our stay. Looking forward to next time and thank you so much!
July 9, 2014
Rated 5 out of 5 by Jennywren A stunning and luxurious hotel
We stayed here for a week this August and enjoyed every minute. The grand deluxe room was extremely comfortable and clean and the staff were very helpful and polite without being stuffy. The food could have been better in Es Vi but this was soon rectified. The pool was a great place to be and the loungers were very comfortable. The only downside was that a member of staff forgot to mention to anyone that we had booked an airport transfer when leaving so we had to make do with a taxi. We would stay again if the opportunity arose.
August 14, 2013
Rated 5 out of 5 by jcleung1 Disney fed me a dream, and now I've lived it
This hotel was wonderful, even beyond the castle theme, which at other places is more of a gimmick. We arrived very late after driving around Mallorca all day, and eating at the St. Regis. Even before we arrived, the concierge helped us make a reservation and were helpful all around.
The room itself was a dream! Every window was set deep into the wall, giving you an imagination-sparking nook. A bottle of Champagne was set on ice awaiting our arrival. Personalized arrival and departure letters were delivered when we checked in.
During the day, the room was bright, and at night, the lights on the exterior of the castle made the whole thing shine.
May 3, 2014
Rated 4 out of 5 by JanetH Excellent location
Excellent location and good facilities. Staff were always helpful and very friendly Only fault would be the quality of the food. Thought is was quite ordinary but expensive. We had a meal in the restaurant one night and the portions were quite spare and the paella was not that well cooked and contained very little meat. We all came out rather hungry and quite disappointed for the money we spent. Coffees at the pool bar were luke warm on occasions as were the hamburgers and sometimes the wait was too long.
June 20, 2014
Rated 5 out of 5 by DavidVal5862 Simply stunning hotel.
The Castillo Hotel Son Vida is everything you need for a relaxing holiday . The views are spectacular , the facilities are great but the jewel in the crown is the staff - nothing was too much trouble , always friendly , smiling and helpful - they made you feel like your holiday was as important to them as it was to you. We would thoroughly recommend this hotel to anyone who wanted luxury with the quietness of the countryside yet within a short taxi ride to Palma.
November 9, 2013
Rated 4 out of 5 by GC2014 3 Days stay
Very friendly and professional Staff, especially to our children !!!
Room was great.
Food was excellent.
We stayed in the hotel, because it was close to the airport. We wanted to leave our children in the hotel (Kids-Club), because we had a look around on the island, in order to visit different property offers. Unfortunately the Kids Club, was not on the level we hoped it to be.
Deffinitely a hotel for Golfers, Couples, older People. Not quiete right for the kids.
June 22, 2014
Rated 5 out of 5 by Himandher A haven of tranquility
We enjoyed our four day stay here very much. The hotel is a haven of tranquility and peacefulness! it was so restful round the pool and nothing was too much trouble for the staff. The breakfasts were wonderful - everything so fresh and such friendly service. Loved the freshly squeezed orrange juice.
The fantastic view over Palma and the relaxing background music added to our enjoyment. Would definitely return.
July 4, 2013
Rated 5 out of 5 by SAS1 Unexpected discovery
What a pleasant surprise this hotel was. It is impressively well appointed and run. As SPG members, we had an excellent experience in outstanding personal service and accommodation. We enjoyed our stay tremendously and we thoroughly recommend this hotel to anyone wishing for a Christmas and or New Year Eve break. We will certainly be back to try it at other times of the year.
January 4, 2013
Rated 5 out of 5 by Vally Hotel with a View
The Castillo Son Vidal in Mallorca offers spectacular views of the city - the terrace is absolutely breathtaking on a sunny day as well as at night. A glass of champagne in the moonlight is a must !
The staff is very attentive whilst being unobsequious, making the whole experience absolutely wonderful.
Highly recommended also for its golf course.
I would definitely go back.
October 9, 2012
Rated 5 out of 5 by ginaht a wonderful stay
We were a family of four , very well catered for, particularly in the rooms allocated. A very enjoyable holiday, only a slight mishap with housekeeping which did not detract from the experience. A fabulous location with stunning views and the facilities to enjoy them .We have already recommended the hotel to friends !
August 19, 2012