Rated 4 out of 5 by nickfuture Mallorca in February
Stayed for a full working week, started to feel like home. Very friendly staff. Beautiful views.
March 3, 2013
Rated 5 out of 5 by Rachel990 Wonderful hotel
Excellent hotel,staff very friendly and really helpful. Will defiantly return.
September 11, 2012
Rated 4 out of 5 by JBR40 Great Staff, Great Experience
The hotel was exceptional, with the staff making the experience excellent.
September 17, 2012
Rated 3 out of 5 by Grss Good hotel but
could be anywhere in the world. Pool area too small and far too crowded
July 18, 2012
Rated 5 out of 5 by Jammy52 Hotel was relaxing and has great features
Nice relaxed atmosphere star very helpful facilities were excellent
June 9, 2013
Rated 4 out of 5 by DODODO nice hotel
very good welcome from hotel staff, luxury hotel, good satisfaction
January 17, 2013
Rated 5 out of 5 by traveller110 Great place
Amazing place, nice view, perfect! feel the king style lifestyle!
December 19, 2012
Rated 5 out of 5 by Karlo Excellent hotel, top service and food
All in all- top hotel, we really enjoyed our stay.
December 6, 2012
Rated 5 out of 5 by ami1 This hotel is unique
Great staff and great service.
June 30, 2013
Rated 5 out of 5 by Vincos Unbridled Opulence
OVERALL IMPRESSION: From the moment we arrived to our reluctant departure we felt enveloped in a world of luxury and well-being.
SPG RECOGNITION: Upgrade to a Grand Deluxe with a View over the Bay of Palma. The Front Office manager personally handled our check-in and accompanied us to our room. He spent a generous amount of time giving us a full briefing on the island and many great personal recommendations. Lovely fruit plates were delivered to our room twice during our stay. When I asked about the spa, the manager generously offered us two complimentary massages! The buffet breakfast was nothing short of spectacular.
THE ROOM: Exuded elegance. Wonderful bathroom with large tub and separate shower stall as well as a partitioned toilet area. Huge balcony.
EXCEEDED EXPECTATIONS: Breakfast on the terrace overlooking a beautiful golf course and Palma in the distance. The wine bar/restaurant Es Vi was lovely. The gym state-of-the-art. We enjoyed the indoor pool and jacuzzi every evening. Unfortunately the weather wasn’t conducive to enjoying the gorgeous outdoor pool.
DID NOT MEET EXPECTATIONS: It seems almost niggardly even to mention given the near-perfection of our stay but, as the staff here seemed so conscientious, it is worth pointing out in the name of service improvement that requests advised to the hotel prior to our arrival by my Platinum liaison were not fulfilled. Concretely, we asked for large size bathrobes, a martini shaker and glasses and daily delivery of the IHT but did not receive these things.
October 18, 2012