Rated 5 out of 5 by Rikkie10 High class - except lunch
One of the most beautiful and friendly hotels we have staid in. Impressive and stylish facilities with a palatial feeling. Impeccable grand luxury room with superb view. Wouldn't personally book rooms in any other part of the hotel. Perfect bed, stylish decoration, wonderful bathroom with two sinks. Issues with leaking airconditioning, solved immediately. Wonderful, responsive and courteous staff. No wish left unattended.
Very good half board, well-furnished wine cellar, mostly rather pricey, but local good value wines, too. Delicious food for dinner, cooked with attention and care. Lunch menu commonplace, uninventive and even tasteless. Tuna sala with what seemed pre-packed lettuce and canned tuna. Not the same standard as the rest. Extra charge for bread at lunch, which I found petty.
The pool and pool area rather small and crowded if many guests in the hotel, otherwise beautiful and scrupulously clean.
The views from the (enormous) terraces and the restaurant are incredible, just like on the hotel's website. Well-kept and lush garden, good parking facilities. Shuttles for golf courses, I would have appreciated a courtesy shuttle to Palma or to a good beach too.
Overall a very good experience recommended for relaxing or sporty luxury.
July 25, 2014
Rated 5 out of 5 by Tabs Fresh air and beautiful views
A wonderful relaxing vacation.
July 24, 2014
Rated 5 out of 5 by Nikki2014 Amazing hotel with views that take your breath away!
This is my second visit to the Castillo and I was not disappointed, if anything my Husband and I enjoyed even more than last year, the Hotel is fabulous, the staff are always friendly and some even remembered us, which was a lovely touch. We are already planning on going back next year for the good food, to soak up the sun with the amazing weather and a little bit of golf for my Husband!
July 16, 2014
Rated 5 out of 5 by birki57 luxury escape from the hustle and bustle
a place of serenity with wonderful food and pampering by professional attentive staff
July 16, 2014
Rated 5 out of 5 by pangloss40 We enjoy the quality of the service and the excellent facitlies the hotels has to offer
The staff are friendly and welcoming, the food is superb and the rooms are peaceful and comfortable, offering beautiful views of Palma and the surrounding countryside. Staying at the Castillo is not like staying in a hotel at all - it's more like staying in your own palace. We intend to return next year - or perhaps even later this year!
June 26, 2014
Rated 5 out of 5 by BigBill Gettin it all right and in the right way
We recently stayed partly on our own as a couple and then with a group of almost 30. This hotel is wonderfully situated with comprehensively excellent facilities. Mallorca is a wonderful destination, one can stay at this hotel and so much of the staff is fluently and multi-lingual. Excellent Limo services, food, beverage, recreation ... Es Vi is a very special dining experience without the hystrionics one often encounters at such a level. Recommended without any reservation whatsoever.
November 16, 2011
Rated 5 out of 5 by 75nightPlatinum Truly exceptional Luxury Collection Property
Thank you to all the staff and Mr. Del Camp for such a lovely vacation. We just returned from an eight night visit for the third year in a row and plan to return next year. We visit Mallorca because the Castillo Hotel does such a fabulous job. It is not the most convenient pool vacation destination from Chicago! We received a much appreciated family suite upgrade that makes all the difference and fresh flowers and champagne and snacks awaited. Thank you--we enjoyed immediately! The views of Palma and the water are beautiful and the suite has a large bathroom and comfortable bedding and is beautifully decorated. The cuisine is outstanding and we enjoy eating outdoors. The night of the cocktail party one of the managers very kindly took our daughter down to the buffet to prepare a plate for dinner while at the party. She had so much fun being escorted like that. She also enjoyed the kids club and so did we for the relaxation time! Hanna even bought a hair bun making kit for her that we had been running around town trying to find. That is truly above and beyond---thank you Hanna! We would enjoy hearing music more often in the bar--we did not know the band played Wednesday during our stay. Looking forward to next time and thank you so much!
July 9, 2014
Rated 3 out of 5 by lrec food let down
The food just did not reach 5 star standard. cold bacon at breakfast, buffet dinner tepid, no menu just little cards labelling dishes. desserts cleared away before we had finished and although a selection was presented it was obviously not the whole selection. Boeuf stroganoff with no rice offered?? Lunch was a tuna salad. It was actually a bowl filled with lettuce, 3 pieces of pepper onion and 2 medium and one tiny lump of tuna that looked visually awful. The dining experience was just not as great as I had expected. my family agree.
June 30, 2014