Rated 5 out of 5 by MTraveler Picture perfect property in Nha Trang!
We spent 4 days at the Sheraton Nha Trang and absolutely loved it. The property is beautiful with a terrific pool and fantastic views in a great location. Rooms were comfortable and exceeded our expectations. The concierge greeted us daily and helped point us in the right direction. Two dinner recommendations by the hotel were fantastic. We were looking for a relaxing vacation and the Sheraton provided this for us! I will stay here again if I'm ever back in Nha Trang!
December 18, 2012
Rated 5 out of 5 by Sartre A true 5 star experience
This hotel has it all...Comfortable and spacious rooms, comfortable beds, beautiful pool and a clean beach with very comfortable lounging beds. The breakfast is incredible, make sure it's included in the price, if not it will cost US$22 dollars plus 16% tax. The gym is a modern...It has all the equipment necessary for a good aerobic or weight-lifting workouts.
Staff are extremely professional...The voucher for a welcome drink is chintzy...It doesn't include alcohol.
December 11, 2011
Rated 4 out of 5 by CathiP A Must Stay
My family had fantastic stay at the Sheraton Nha Trang. Everything was above our expectations. Tour desk staff were very helpful with all of our requests and all staff in general excellent. Facilities great, but could be opened a little longer (pool, games room etc). If you can, do yourself a favour and upgrade to one of the suites. They are amazing!! Sheraton Nha Trang is definitely my pick of accommodation for this area.
December 1, 2013
Rated 5 out of 5 by Starnight295 Fantastic
The hotel rooms were excellent. However what really made this hotel stay fantastic were the staff. Everyone, from the general manager, to the club room personnel, to the front desk staff and the restaurant staff were extremely kind,and had genuine smiles. They were also very attentive your needs. Additionally the staff would greet anyone coming into the hotel with this kind and genuine attitude.
January 27, 2013
Rated 5 out of 5 by Milduraboy 30th Wedding Anniversary
We stayed here for our 30th Wedding Anniversary in March 2012 and I mentioned this when I booked the hotel.
They brought us a lovely cake and message. The staff are very friendly and helpful with great local knowledge. On check in they noted I was a Starwood member. Everything was excellent with a lovely breakfast catering to all. Thanks to all the staff you made our stay something to remember
March 26, 2012
Rated 5 out of 5 by Lyons1s Our holiday
The Sheraton Nha Trang is within easy reach to the beach, and the town which is behind the Sheraton. We enjoyed our stay here the staff were always very helpful. The buffet breakfast suited us very well although at times it was busy and not all holiday makers know how to wait their turn. The pool area was nice and relaxing. Our room was clean and well kept. Nice large mugs for tea or coffee.
January 13, 2013
Rated 4 out of 5 by Stanislav This hotel has good features
It was very comfortable leisure for our family. Very good room comfort: pillows, mattresses, etc, excellent spa.... But not stable level of cleanliness. We've got a great pleasure when we saw presents with exotic fruits, cakes. It was very comfortable to have coffee and tea with tea-kettle.
In spite of good place of location the nearest building of hotel with loud noise spoiled our relax.
April 9, 2013
Rated 5 out of 5 by Myto Nice stay
I booked 2 nights at Sheraton Nha Trang while travelling in Vietnam in August 2012.
The hotel is well maintained and all services worked just perfectly.
Among all facilities, I especially liked the swimming pool for its design and the sky lounge, a perfect place to enjoy the sunset, while having a cocktail.
All in all I can say that Sheraton Nha Trang excedeed my expectation.
August 28, 2012
Rated 4 out of 5 by pwnyc Relaxing and comfortable
Stayed for 6 nights at this hotel. All facilities are great. Ate in the hotel at Steam n Spice - great food, great value. Worth a visit.
Mens spa area needs better ventilation and is a bit mouldy.
Room was excellent and bed comfortable.
Try to book a room with 'Club' benefits as it is worth it on a longer stay.
Location is a short walk to markets and main food and bar areas
September 25, 2012
Rated 4 out of 5 by Matthew35 Nice Resort but room a bit small
It is a nice new resort in a great location. Breakfast is very nice. Room is a bit small even though I has been upgraded to the junior suite. Great to have lounge which usually not available for Sheraton resort. There is one staff from Japan who is very helpful for our activity planning. Overall we are very happy on this trip to Nha Trang and will recommend to friends
April 16, 2014
Rated 4 out of 5 by Bsulliv1 Nice clean hotel and great location.
Very happy with our room. We stayed for six days in early February 2014. We had a room on the twentieth floor on the north side of the hotel. Would have rather had a room on the south side. No sun on the north side but there wasn't any furniture on the balcony anyway. Otherwise, everything we expected. Spent a lot of time around the pool, great pool!
February 16, 2014
Rated 5 out of 5 by Pauline February 2013 stay
stayed 4 nights Feb 2013. Excellent hotel. Location very central. Wonderful choice of food, cooked to order, so very fresh. Rooms are lovely, all have sea view. Main notice that made our stay perfect - all the staff were happy to be helpful and all smiled and looked happy and were pleased to give time to talk to customers. Enjoyed our stay very much.
February 21, 2013
Rated 1 out of 5 by Anniversary50 Wonderful few days stay
The hotel lived up to all of our expectations: lovely facilities, great pool and surrounding area, beautiful breakfasts, wonderful food in all restaurants, great atmosphere, comfortable and spacious room and the hotel is directly across the road from the beautiful beach. Walking distance to various attractions, eateries, rest of gorgeous beach, etc.
March 5, 2013
Rated 5 out of 5 by Shorts Outstanding, far above expectation
Sheraton Nha TrangIt is rather unique , the restaurants including the club have outstanding food and service,meals you remember, In my closed to 80 years ,and I traveled a fair amount, I never can recall that the service personal speaks so favorable of the Manager and the food mgr, who is keeping such a closed eye on his domain.
December 26, 2012
Rated 3 out of 5 by 5DMarkIIguy Gave me a smoking room for non-smoking reservation + delay at check-in
I booked 2 nights. When I checked in at around 2pm, I was told by the front desk that the room is not ready. Told me to sit and wait for half an hour or so. After I checked into my room, there was an odd smell I couldn't put my finger on. Until the next day when I complained to the front desk, they said it was a smoking room.
March 21, 2012
Rated 5 out of 5 Fantastic staff and excellent holiday spot!
The staff at the hotel were extremely friendly and provided excellent service. The rooms were clean and spacious, the facilities were well-kept. The pool and gym were excellent, and the breakfast buffet was delicious. The hotel treats Platinum guests extremely well. It might be the best Sheraton I have stayed at worldwide.
June 6, 2012
Rated 5 out of 5 by Melly22 Wow,
What a beautiful hotel with a wonderful view of the sea from the rooms. Breakfast was had a huge assortment and very tasty. Service was very good, nothing was too much trouble. Would stay here again. About a 15min walk to the main area of restaurants and shops. One of the best pools I have swum in with such a magical view.
February 10, 2013
Rated 5 out of 5 by wsj17 A holiday to remember for all the best reasons
A superb hotel with first class facilities, brilliant location and very pleasant staff all round.
In particular the club lounge looked after us very well on our stay and what a lovely place to have breakfast overbooking the beach and islands.
We will recommend definately and hope to come back sometime in the future.
February 10, 2013
Rated 1 out of 5 by MT00 Great location, poor business orientation
I booked a room from the SPG website, but was told that 'all spg rooms are full' when I arrived for checkin.
I arrived late (around 9 - thats when the flight got in), and decided to go outside for a walk before i got dinner. Unfortunately, when I returned (at about 950), all restaurants in the hotel were closed - even the ones that said on the website that they are open till 1030. Staff was confused about which restaurants would still be open, and I was shuttled to each restaurant one after the other to check if they are open. Lack of a 24 hr coffee shop is disappointing - what is even more disappointing is that restaurants that say they are open till 10 start shutting at 950, and the one that says 1030 is actually 930.
Everyone at the hotel seems to be in a leisure and laid-back mood, which would be great if I was there for vacation. Disappointing, since I had come for business, and the only reason I booked sheraton was that I expected better facilities as a business traveler.
June 14, 2013
Rated 5 out of 5 by Slinky76 the best in Nha Trang
fantastic stay everything amazing , only improvement I would say is the business centre computers are very old, and the hotel only allows you 5 x pieces of paper to print anything. A bit low budget at a 5 star. ASide from that I will never stay anywhere else in Nha Trang
Fitness Centre the best
January 5, 2013
Rated 4 out of 5 by JSY61 Great stay, exceptionally friendly staff
We stayed at the Sheraton Nha Trang for 6 nights in July. My wife and I were on our honeymoon at the time.
From check-in we were made very comfortable. We really enjoyed our stay. The room was great and comfortable, the facilities fantastic and staff were friendly.
July 21, 2014
Rated 5 out of 5 by HenryF Perfect Resort
FO team is really nice to me.
Room is large, nice see view, really relax during my stay.
Dinner buffet is really delicious.
Wifi is a little bit weak sometimes.
Another thing is I booked the travel of four island trip, your reception told me that the lunch includes shrimp but there was not :(
December 30, 2013
Rated 5 out of 5 by TAHKD Food
The food is not as expected, especially for a 5 star hotel as Sheraton. The buffet for dinner was too bad, the menu of a la cart was too boring and I would not recommend my friend to order any food in the hotel.
However, I am very pleased with accomodation and services at your hotel.
June 16, 2013
Rated 5 out of 5 by Kelju Best Spg property in Vietnam
Very nice hotel on the lovely Nha Trang beach boulevard. Friendly staff and well located. Beach area gets crowded quite fast, because of small amount of sunbeds and shades, and the pool area is a bit shady. Otherwise nothing bad to say about this property, quite the opposite.
July 7, 2013
Rated 5 out of 5 by david19 Fantastic staff , Wonderful Hotel
Wow is all I can say. Staff were skilled, friendly and helpful. Food has something for everyone. I personally found the breakfast coffee a little sweet. We had a wonderful holiday and all in all a well run Hotel. Congratulation. I will recommend The Sheraton Nha Trang
May 25, 2014
Rated 3 out of 5 by 119060 Not 5 star accommodation
This Hotel is not a 5 star the carpets in the room are dirty the staff are pleasant but I think all good will has been knocked out of them by the many rude and unpleasant Russians. I would not stay in this Hotel again as it fell below the 5 star standard we expected.
January 15, 2014
Rated 5 out of 5 by imsy Good for a family vacation
Great facility, such as swimming pool and spa. We had enjoyed the shower room, steam room while we are waiting for our booked taxi to airport. I am also satisfied with the internet connection, the room complimentary package is good enough for a Skype video call.
March 23, 2014
Rated 5 out of 5 by Jeanny Great Experience at the Sheraton Nha Trang
Superior Customer Service.
Staffs are very nice and courteous.
Hotel’s rooms are roomy and nice decorated. We are very happy that we stayed 2 days longer. The hotel is perfect for all occasions, whether for business, family vacation or for single couples.
May 21, 2014
Rated 3 out of 5 by Jene location is a problem
the hotel is beautiful but location is bad close to backpacker area, feels a little bit unsafe to be outside. The main road is very close to the hotel so it is very noisy realy diffucult to relax. Staff is friendy but service needs improvement (too slow).
February 17, 2013
Rated 5 out of 5 by Kazzaroona50 The best ever
This hotel was outstanding, the best position ever. Very clean & always tidy. Staff was great, food was outstanding. Even had a staff member to guide you across the road.would highly recommend this hotel, you will be missing out if you go elsewhere.
April 3, 2014