Rated 5 out of 5 by RyTy Way above expectations.
One of the best Sheratons that I have ever stayed at, the food was amazing, even the room service. We only really had their Vietnamese dishes so I can't speak to anything else but always great. The hotel is new and very clean as well. The pool area is breathtaking. We stayed on points and it was an amazing value, we will be back.
January 23, 2015
Rated 5 out of 5 by jim1942 Excellent hotel
Staff very friendly, courteous and helpfull
Room on 22nd floor gave an excellent view of the sea and surrounding area
January 1, 2015
Rated 5 out of 5 by HTRAN great place
I really like the cleanliness of the restroom and comfy beds.
January 21, 2015
Rated 5 out of 5 by lennisongui outstanding location
I have stayed at this hotel on every visit to Vietnam and the entire staff have been very accommodating, professional and extremely informed relative to policies, hot tourist spots, the cultural and on the spot services. I spend most of my time in the club lounge while at the hotel and had the opportunity to meet all of the staff there( too many to name) however, Thanh Dang Thi and Dzung Pham, Management, met with me several times to discuss the hotel, my stay and just conversing with me, greatly appreciated. As to the lounge staff, they were all my favorites, but I would be remiss if I did not mention Mai Nguyen whom made sure I had hot vegetarian snack daily.
The staff even arranged a tour for me to the island, and several other locations. This is really a Five Star hotel and the best kept secret in Vietnam. I am returning in May and October 2015.
January 4, 2015
Rated 5 out of 5 by GoBlues Relaxing, luxurious experience in Nha Trang
Our holiday in Sheraton Nha Trang met all our high expectations. Welcomed at the airport, our ride to the hotel introduced us to the beautiful scenery and people of Vietnam. Quickly checked in, we were taken to our light, airy beach view room. Decor and king size bed looked inviting. We were delighted with every aspect of our stay. Hotel restaurants, food, drinks, swimming pool, spa, massages and tours were excellent. The Vietnamese cuisine and cooking class were amazing but the best feature was the wonderful, friendly, attentive staff in every facet of the hotel's operation! Thank you.
September 15, 2014
Rated 5 out of 5 by liandi A helping hand
I cannot compliment the staff enough for the attention and help they gave us during our recent stay. I was unfortunately taken ill on my last two days and had to stay over another night- the staff offered us a room at discounted rate and late checkout, which was really appreciated. All the reception staff, Concierge, doormen & restaurant staff were solicitious and concerned and asked after my recovery several times- we were most pleased. The Hotel-provided driver picked us up and delivered us to the airport with care and safety and the concierge was very helpful in arranging taxis from the hotel to various destinations- interpreting our requirements to the drivers and greatly assisting us with travelling around town. We found the restaurant staff very helpful also, quick to respond and providing good service, particularly at the wonderful buffet- with food to suit all tastes. The happy hour cocktails were also appreciated and used several evenings!
October 7, 2014
Rated 5 out of 5 by LizLind2560 The best hotel I have stayed at
Having booked the 3 night stay almost 6 months ago, everything went brilliantly starting with the pre-arranged hotel transport from the airport. The room was lovely with the most amazing view from the room and the bathroom. Buffet breakfast had my head spinning: there were so many food choices of both western & vietnamese food. The concierge & tour desk staff were most helpful & courteous in arranging taxis, tours etc. Swimming pool was beautiful with plenty of sun lounges & shade also. View from the pool also amazing. I really didn't want to leave,and would definitely return to the Sheraton Nha Trang if I travel again to Vietnam. It was one of the highlights of my 3 weeks in Vietnam.
October 2, 2012
Rated 5 out of 5 by DD28 Experience To Believe The Greatness Of This Property
When I stayed at this property for the 1st time, I thought it was too good to be true. Went there a 2nd time and they never failed to impress me. Went there for a 3rd time and with a large group - they were consistent with their excellent service. Personalized attention to each and everyone of us. There are too many nice things to say about this property. This property has moved up to the top 3 of my favorites. Felt like coming back all the time. Dedicated personnel and highly competent
September 14, 2014