Rated 5 out of 5 by sweetsumatra Best SPG experience E.V.E.R.
Most amazing experience ever. So amazing I just booked another five nights. Greeted by Craig, the GM as soon as we arrived- the suite was AMAZING the staff are so happy and helpful. From the canopied bamboo forest entrance, to the epic sunsets from the balcony- I am never going to waste PTO anywhere else. My sister got really sick and the staff immediately sent up tea and housekeeping. I mentioned I love the chevron decor in their fire restaurant and they got the address of where I could buy the material. The GM personally sent us a note of where to have thanksgiving dinner... The list goes on. As a platinum SPG member who has stayed at properties all over the globe- nothing beats the W Seminyak. So what are you waiting for?!? BOOK HERE!!!! The W Bali awaits you.
November 29, 2013
Rated 5 out of 5 by Batchelor57 We Love This Hotel
The W at Seminyak is one of the best hotels we have stayed in anywhere in the world, and it gave us one of the best hotel experiences we have ever had.
The Villas are beautiful, and the staff are exceptional.
The W is a credit to its owners and a jewel in the Starwood group. We continue to be loyal clients and guests, and look forward to many more stays in your hotel.
November 25, 2013
Rated 5 out of 5 by Luca74 So far the best hotel experience
As Platinum SPG member I stay in dozens different hotels every year and so far this is the best experience I had.
Full status recognition, amazing facilities and staff able to understand what you need before you ask for it.
Overall not cheap, but definitely worth it.
AAA+ Congratulations to AT&T the staff and the management.
November 26, 2013
Rated 5 out of 5 by jogg Sensational Escape
The facilities and service were beyond exceptional.
Every need was met at every level! We felt like royaty!
The hotel itself is beyond beautiful, luxurious, trendy, funky, hip and just perfect.
November 24, 2013
Rated 5 out of 5 by Sukhbir Just Amazing
2nd Stay @ W Bali
Amazing staff, so polite & professional.
Service is awesome.
Staff always smiling & they never say NO. Everyone knows your name here.
Special mention to W Insider, Dino. Proactive young men who provides a WoW Service.
Also special mention to the staff @ Starfish Bloo…..even a simple morning coffee is made to be a wonderful experience.
All this mix with the greatness of Bali, equals a super break.
Will be back soon. Thanks W, I sincerely appreciate all you have done this week.
November 14, 2013
Rated 5 out of 5 by Dina23 this is some serious stuff
Ok Mr. Seaward i am curious what's the magic potion here?
Just kidding mr Seaward, the reason why i write my review for 3rd or 4th time is because every single stay got better!!! how did you and your team do it, whatever meeting you've held, the staff certainly are doing their job super well! it is beyond my expectation and i truly feel i need to thank every single staff that i've met during our stay especially to mr. Angga, mr Randy and mrs Kina (or kira) from fire.
i felt the resort really paid attention to each single moment of ours such as: we were given surprise gift to celebrate my new status as gold member (none of other hotel celebrated that with us), Mr. Angga sent us some sea salt soak for my husband's sore feet from bali audax 200km bike ride. He also prepared a birthday surprise of poster etc for my husband's birthday.
we stayed during Snoop's concert and happened to be staying on the same floor. guess who got to take a picture with him? ;)
Now, i wrote the same information when we booked W and other hotel during our bali stay, W certainly went beyond my high expectation. we were in awe, W bali was truly too kind to us.
so please don't get tired of us staying at W bali every year.
by the way we rented whisk away car (smart car) i think it needs to be serviced
ps to readers, must try W's AWAY spa!
thank you thank you thank you...
November 19, 2013
Rated 5 out of 5 by deweesev Would not stay anywhere else
My girlfriend and I just got back from a two-week stay at the W Retreat and Spa Bali. We had a great holiday in Bali and for a large part because of the W. Even before arriving at the Retreat, we had a very pleasant experience with the staff. E.g. after completing my reservation, I was contacted by one of the reservation agents to offer VIP immigration service and an airport pick-up (both I would highly recommend).
After a short drive from the airport we entered the Retreat’s half a mile long driveway that I would call epic to say the least (if you want to exit the Retreat by foot to explore Seminyak, make sure to grab a buggy from the lobby to the main gate). SPG recognition is good at this property, as we were automatically upgraded upon check-in.
During the first part of our holiday we stayed in a Spectacular Ocean Glimpse room. Everyone should know that all rooms (excluding the marvelous and wow suites) within the retreat are the same, however, they differ in view. As you enter the room, the first thing you notice is the bathroom that is to die for. Make sure you request a room on a floor that has the skylights in the shower. The room was very spacious and beautifully decorated and really felt like a home away from home. The only drawback on the Ocean Glimpse rooms is the construction that is going on. You can see and hear the waves from your balcony, however, your eye will also catch the attention of the construction. So if it is ocean views you appreciate, make sure to get an ocean facing room.
Breakfast at Fire is simply put the best buffet breakfast that we ever had experienced. Not just the food is delicious, the staff is very attentive as well. The breakfast host remembered our names and room number. Also, the waiters remembered what our favorite food was and asked if we wanted to order the same thing again.
The pool area at WET is a good place to bask in the sun, with plenty of sunbeds available and attentive staff to order drinks or lunch. The sea in Seminyak can get quit rough so it isn’t allowed to swim in it, however we very much enjoyed watching the waves roll in. One of the Retreat’s dining venues, Starfish Bloo, overlooks the beach and pool area and is a great place to eat if you’re in to seafood. Gym facilities are great as well, so is the spa. One thing I love about W hotels is the cozy chill out spots that you can find throughout the entire hotel, and this property is no different. The WooBar is an architectural masterpiece and a good place to have cocktails and enjoy warm Balinese evenings. For our tours trough Bali, we both used taxi’s and hotel cars. For the longer trips I would advise using a hotel car, for a quick stop around the block grab a cab, as they cost next to nothing.
We upgraded to a Villa for the last couple of days during our stay. The Villa’s are breathtaking and ideal if you value privacy and tranquility. The only drawback was that we found the water pressure to be very low. I’ve read a lot about the paths surrounding the villa’s to be uncomfortable to walk on, which is true, that’s way there is 24 hour valet service. Just dial whatever/whenever and there will be a buggy ready to pick you up within 10 minutes.
Overall, it has been a very pleasant experience to stay at the W Bali. Had a chance to speak to the GM just before we were about to leave and seemed like a nice person. We noticed that the GM was walking around the property almost 24/7 making sure everything was perfect and setting the right example for the staff.
As I struggled for a long time to decide which room to book, I would advise the following. If you value ocean view, go for the ocean facing rooms and not the ocean glimpse rooms. If it privacy you value, go for the Villa, as they are about the same price.
We would like to thank the whole staff for making our stay so pleasant.
May 23, 2012
Rated 5 out of 5 by MRMichael12 Rika Insider
Rika chachacha provided the BEST service to us going out of her way to help my partner & I !
I highly recommend her for a promotion & bonus !!!
I have never felt so welcomed by a resort member before like this !
Make sure you keep her & look after her !
Oh yes, $10 for apple juice is too much $$
October 16, 2013