Rated 5 out of 5 by pini this hotel has great service with attention to detail
An excellent hotel, with great attention to detail
incredible service .they have a w insider on site who looks after peoples needs or wishes, met one called Dino who honestly made our stay so memorable. went far beyond the call of duty
Im sure we will see him as a G.M. in the next few years.
Great place to visit and really central to some great restuarants that you can walk to.
April 2, 2013
Rated 5 out of 5 by FJK2014 FJK2014
We came across the W Hotel on a web based booking site and felt that from the description it met our overall guidelines of what we are looking for when going on Holidays. I can confirm that both my Wife and I where very happy with our selection as the W ticked all the boxes.
March 1, 2014
Rated 5 out of 5 by DoubleJ4Bali Best SPG Experience Yet
The staff was got to know me very quickly and went above any other Starwood Hotel in meeting my accommodation needs. I will never forget my time at the W Bali Seminyak.
March 22, 2014
Rated 5 out of 5 by Valmun Best part of our stay
The best part of our stay was listening to the waves crashing from our ocean-view room all night long. That was certainly listening to nature at its finest,
(It even beat listening to the very nice Bose sound system).
On the man-made size, the room was great. The two restaurants and the poolside bar were great, The pool was great.The staff was greatly attentive too.
December 16, 2011
Rated 5 out of 5 by Stevo99 Incredible
Friendly. Spectacular. Amazing food and Villas.
I would rank this 7 star if there were such a rating. From the minute you arrive in this paradise the people make you feel like king and queen. They know your names and you wonder how so many can remember you. This is a polished amazing resort so well run. Wait till you try the food at Fire or Starfish Blu!
February 3, 2013
Rated 5 out of 5 by awesome The very best Bali experience
This is a beautiful hotel with very friendly talents.
We traveled as a family and we were very impressed with unparalleled service displayed by the talents at the front office, Whatever/Whenever, Fire, Starfish Bloo, AWAY Spa & the poolside.
Highly recommended to those who look for enjoyable & memorable family holidays in Bali.
As for us, we'll be back again.
March 23, 2012
Rated 5 out of 5 by foffaf First class hotel's staffs
This hotel's staff amazed me by their attentiveness toward every guests. Especially Mr. Fido who handled my SPG membership. He really took care everything till completed.
Every other staff in swimming pool and the restaurant also expressing first class service and attitude.
There wasn't any displeased matter during my stay.
Please keep up the good work.
August 11, 2013
Rated 5 out of 5 by Mils Obsessed with The W!!
Most amazing holiday experience ever. If you want top notch service, the most accommodating staff you can find, facilities that make your jaw drop, a view only dreams can imagine and a 24/7 vibe that is sexy and cool, stay at The W! I am now officially obsessed with The W and plan to organize all of my future holidays around their hotels world wide!
September 9, 2012
Rated 5 out of 5 by Mahnken9113 Best week of our lives...
Not one detail is missed. The staff at this resort delivered what was by far the best service we have ever recieved in our years traveling around the wold to some of the most prestigious resorts. Brunch every day at Fishbloo was outstanding. Fire, the grill on premise was top-notch and Chef Millar even came to our table and spoke to us about our meals, a classy touch. We arrived on a Sunday and stayed through Friday so the nightlife wasnt thriving at the hotel, but sunset cocktails at WooBar made up for that in every way. This resort was immaculate, cutting-edge, and beyond anything we could have imagined. The last night we had privite dining by Fishbloo by the beach and it was a night we will never forget, the food was outstanding and the service didn't misss a beat. We stayed in a 1 bedroom villa close to the main hotel and I couldn't imagine a better way to celebrate our recent nuptuals. Simply put... It was the perfect week thanks to the W Bali.
September 20, 2013
Rated 5 out of 5 by Monty28 W - Has the WOW
The W did not disappoint, from the fantastic breakfast each morning to cocktails served in the 'Woobar' at night. You must try the speciality 'strawberry martini's' whilst watching the sunset.
The villa's with their own private pools were amazing and well equipped with everything you could think of that you might need.
January 1, 2013
Rated 5 out of 5 by KWKW727 Stellar!
My holiday was a birthday treat to myself and I was just "WOWED" by this hotel - my first stay at a W and I would now like to say that "my name is K and I am a W addict." This hotel is achingly hip. Especially for a single traveller like myself who wants something more than just a pool. The DJs in Woobar add cool to the hot Bali air. The blissed out beats, cocktails and tapas are perfect companions to smouldering sunsets. The rooms (mine a garden view ground floor) are large, design savvy and stacked with Bliss bath products. Little twists of the unexpected here make you smile. Frogs in the bathtub. Floats in the pool. Cotton candy in the cocktails. Surprise and delight at every turn.
Staff have light touch service but are super friendly and absolutely there when you need them..whatever, whenever...as they say.
It's really hard to find any faults with the hotel...I have just a couple of tiny things to add my feedback on. I always like a stack on cotton pads to take off makeup - not cotton balls as they leave fluff on your face. The hotel doesn't provide these. (There are just two cotton balls in a pack that contains a cuticle stick, emery board, shower cap etc). I didn't want to keep opening the pack and wasting the other things - I just wanted some fibre free cotton pads. I was able to swipe a handful from the Away Spa at least to keep me going). Housekeeping is a little on the late side for my liking (3-4pm). And lastly the wood floors in the bedrooms are slippery! Watch out! I nearly had a couple of accidents sliding across them unexpectedly.
But overall I have left this hotel with a massive smile and a feeling of totally received great service, value for money and a strong yearning to live in the W permanently :)
April 12, 2014
Rated 5 out of 5 by ChrisHK Excellent in every way
Just stayed for three nights at the W Hotel, Bali. Totally amazing hotel. Both facilities and service level was excellent in every way. Name recognition throughout the resort and Platinum SPG status recognition as expected. Guest services team went out of their way 24hrs a day to make the stay feel special.
May 19, 2013
Rated 5 out of 5 by RADTAC Awesome - A real WOWWWW factor
What can I say but simply awesome. The location was fantastic. Right on the beach.
The rooms were very well designed, modern appliances, very clean and we had awesome views.
The staff were exceptional. Remembering your name and special requests.
The hotel had awesome amenities which we frequently used.
May 10, 2013
Rated 5 out of 5 by stefy80 The best hotel I've ever seen
We spent 6 nights of our honey moon in this wonderful hotel: everything was perfect.
We were in an amazing pool villa and every moment was magic. Every features in this hotel is really studied to create a wonderful atmosphere.
Thank you for everything.
Stefania and Claudio form Italy.
August 3, 2013
Rated 5 out of 5 by EdwinJan W Insider Rika was fantastic
our first time in bali and Rika (cha cha cha) made it a super memorable experience. especially when she went the extra mile to assist with the decoration and arrangements for the marriage proposal.
wonderful facilities in the hotel as well. thanks!
December 26, 2013
Rated 5 out of 5 by Tonestar Wonderful
Truly a total experience for the artistic minded, captures your imagination, teases the senses and delightfully delivers to your every whim.
Spa experience fantastic, food and restaurants amazing and the environment energised and enthusiastic.
Wonderful and bewildering.
April 29, 2013
Rated 5 out of 5 by bteoh bteoh
Excellent hotel and staff were extremely helpful and friendly.
Indra Gautama at Fire was fantastic and made us feel very welcome.
Byang was also great , just to mention a couple of names. But overall, the staff were all wonderful.
Great hotel and would definitely visit again.
July 30, 2013
Rated 5 out of 5 by baju AMAZING!
This hotel is just really great! The staff is very nice, the food is very good and you have a large choice. The rooms are very clean. Everything is very well organised in this hotel. I travel a lot with Starwood hotels and this one is one of my favorite! To be experienced!
August 25, 2013
Rated 4 out of 5 by Prettyaki7 This poolvilla has great condition but resort's restaurant needs to be improved.
I went all those poolvillas in maldives,kho samui, and also bali. This bali poolvilla has a great condition and I had a great holiday in Bali W retreat&spa. But I experienced bad memories at restaurant, especially at FISH. It needs to be much more improved for staff.
February 13, 2013
Rated 5 out of 5 by Vicx above and beyond!
W impressed us in every area! the staff really go above and beyond to make your stay as pleasant as possible. We cant wait to come back! our only negative feedback...we should have stayed longer!! Thank you W for making our first trip to Bali amazing!
June 17, 2013
Rated 5 out of 5 by Mel1971 Über luxury and the ultimate service
This is my second stay at the W Bali. My first in a villa, this one in a beautiful hotel room. I just can't say enough how much the hotel, it's facilities, staff, food and features exceeded all my expectations. I just wouldn't ever stay anywhere else!
December 6, 2012
Rated 5 out of 5 by FrequentGuest W stands for WOW
Great property, right on the ocean, incredible sunsets, best pizza's in Bali ! We loved our stay, can't wait to be back In May next year! We had our own personal ambassador, Julianna was awesome!! Spa was great, great hair cut while I was there too!
December 7, 2011
Rated 5 out of 5 by Farst Honeymoon
The w hotel got it so right when it came to our honeymoon, the resort is fantastic, the people, the rooms, the service was world class. The style and the layout of the resort is perfect. Can't speak highly enough of our experience at the W
January 23, 2013
Rated 4 out of 5 by Laurie817 Disappointed
The lack of service at the woo was very disappointing. I also had concerns with the extra charges that were rectified out check out. They tried to charge me for nights and prepaid charges. I recommend everybody to review bills closely
July 26, 2013
Rated 4 out of 5 by Laurie817 Billing
Overall the hotel met my expectations. I was botherd at check out as they charged me for nights I prepaid and when they revised the bill the charged me for upgrades I also prepaid. They corrected the bill but without even an apology.
July 26, 2013
Rated 4 out of 5 by LoveAddict Great Hotel
We stayed in both hotel and villa at the W retreat & spa Bali and we enjoyed ourself so much
Even our 9 YO boy still talking about the frog soap holder that he always played with when taking bath!
It always bring smile to our faces !
November 8, 2012
Rated 4 out of 5 by Njoys Perfect Family Stay
A nice big room with 2 queen sized beds with lots of cupboard space. Perfect for a family of 4. Loved the option of being able to order from the menu as part of the buffet breakfast. Just mins to shopping & restaurants in Semiynak
February 12, 2013
Rated 5 out of 5 by WinEr63 Friendly staff and good location
Great for couples, but not so much for families with kids. Pool is a little small, but I understand that all the hotels around the area has a smaller pool compare to Nusa Dua areas.
Lots of good restaurants around the hotel.
February 18, 2013
Rated 4 out of 5 by Khalidalthani Great hotel but need more recognition for an SPG members and benefits
Very nice hotel, wonderful rooms, very clean, very good facilities and excellent food.
Very good service but the only issue was on check-in as they couldn't satisfy my needs and request!!
December 27, 2013
Rated 5 out of 5 by MissLisa Excellent from start to finish
Where can I begin to tell you about how amazing this hotel is? The staff is incredibly friendly. The facilities in general are clean and beautifully appointed. Food and drink are great. I would come back here in a heartbeat.
March 14, 2013