Rated 5 out of 5 by JayJaySt Heaven on Earth
It was a blissful to stay with W Bali, I could really de-stres myself and had a very relaxing and fulfilling stay.
The level of the hospitality was just perfect!
Thank you all in W Bali! Will come back soon.
April 23, 2015
Rated 5 out of 5 by Zalarji The hotel has great features
W Bali has all the great features to offer for the trendy travellers. It is a great swanky and trendy hotel close to the best places in Seminyak area.
April 22, 2015
Rated 5 out of 5 by Thankyousomuch Excellent personal service - thank you Tyo and Dino!
Hotel was very welcoming to say the least.
My ambassador Tyo was one of the most accommodating ambassadors I have ever met - he went above and beyond his job description to make me and my guests feel welcomed to the resort. When I missed my flight flying out of Bali, he even came to find me at the airport (it was his off day) to ensure all is well. I was very impressed to say the least.
Dino kindly showed me around the villa areas - as I hope to revisit the W in Bali again!
April 21, 2015
Rated 5 out of 5 by DrSaifulKa Sublime, need I say more...
I was really impressed by the staff. Starting at check-in where Imam knew my daughter's name and my wife and Iooked after my daughter so well during the check-in process, exec chef, Jack came to us and informed us about the halal meat, how it was prepared and cooked, we were overwhelmed by his kindness at dinner in Fire, and by Rika Chachacha who organised the best birthday surprise for my wife in our room and Bluefish breakfast area, and my daughter got the best one of all with a Frozen Princess Anna doll; just wow! The staff couldn't do anymore at Away spa and treated my wife to a really great time, the lady at checkout, Novi also was stupendously nice to us and my daughter. All in all, the great staff like this is what makes W stand heads and shoulders above the rest.
I do think it needs a children's play room or area like Four Seasons, and gym access for folks with good supportive sandals not just sports trainers.
April 16, 2015
Rated 5 out of 5 by DrSaiful Sublime staff and service, sublime setting and scenery
We stayed in the 1 bedroom villa and would recommend this highly, especially room 46 opposite Oasis which is a fantastic relaxing area with swinging seats hanging from trees, the villa itself is secluded and the amenities are great. The best part of our stay is Rika of W Insider who made our stay totally incredible, felt like we were treated as VVIP and made my wife's birthday celebration an event to remember with the balloons, the surprise to the room and the cake and singing at the breakfast bar, she surprised my daughter with Frozen character dolls after my daughter cried after losing a balloon, Imam at the check in area remembered all our names and gave my daughter so much attention it was just incredible. We felt so privileged and this is rare, we stay in many European and U.S. 5 star hotels and this W beats them all hands down because of its staff. The place, the room, the breakfast and the dinner prepared so well by Jack the executive chef who came to us personally at check in and during our meal in Fire, was superlative, so kind in giving us a complimentary rocket salad and explained the halal process which was unexpected. The Away spa is magical and everyone paid so much kind attention to our daughter, she felt so special. Nothing's too much, even asking for extra M&Ms in room welcoming bowl for her. Thank you all.
April 14, 2015
Rated 5 out of 5 by PSLim Everything was superb!
W Bali maintains its WOW factors; great experience from my arrival to our check out time.
Staffs were very attentive; we were very well taken care of. The best of all; they are doing that for every guests. Really impressive.
Room and facilities were maintained well; restaurant and bar were meeting our high expectation.
I really appreciate Oliver and his team, especially Dino, who made our short stay memorable.
April 5, 2015
Rated 5 out of 5 by Azhar Wonderful W
They Really pulled out all the stops. It was an amazing experience. They catered to all our needs. I am denefitely adding the W to my must stay hotel list.
March 30, 2015
Rated 5 out of 5 by PuffinsMum Wonderful!
We decided to stay at The W for a try after dining at Fire for breakfast a dinner a few times last sept. We were so impressed with the quality of the food and being a coeliac, safe dining is extremely important and the team were amazing!
We booked in for Sunday brunch ahead of our stay and were really impressed that Jack came to meet us when he heard we had arrived and arranged for me to be shown through the buffet.
On checkin a week later our rooms were no quite ready so we went to Woobar for a drink and I was amazed to see gf pizza was available...and it was soooo good! When we mentioned it to Jack he arranged for us to get the recipe, what amazing service!
Dinner that night at Fire...WOW! Once again Jack came and discussed the menu with us and even brought out new cuts of meat not yet on the menu to suggest we try and they were amazing!
The breakfast at Fire is the best in all the hotels we have stayed in at Bali. The food is the highest quality and the service from Nick our waiter most days and nights was of the highest level. He made us so welcome and knew all our preferences and I cannot speak more highly of Jack and the team, a real asset to The W.
We had 3 ocean view rooms and they were superb! Amazing views, best sleep I have had in a hotel room!
The pool is gorgeous! Only a tad annoyed that people visiting took up all the floating pool loungers, should they not be just for hotel guests? We tried for 3 days and missed out except for the last day.
Whatever Whenever is a hard thing to live up to...sadly we were let down a few times on that score with things we asked for but not a topic I wish to go into here. If the hotel want to know more they have my contact details.
Overall we loved it and will be back in June and August.
March 28, 2015