Rated 5 out of 5 by KWKW727 Stellar!
My holiday was a birthday treat to myself and I was just "WOWED" by this hotel - my first stay at a W and I would now like to say that "my name is K and I am a W addict." This hotel is achingly hip. Especially for a single traveller like myself who wants something more than just a pool. The DJs in Woobar add cool to the hot Bali air. The blissed out beats, cocktails and tapas are perfect companions to smouldering sunsets. The rooms (mine a garden view ground floor) are large, design savvy and stacked with Bliss bath products. Little twists of the unexpected here make you smile. Frogs in the bathtub. Floats in the pool. Cotton candy in the cocktails. Surprise and delight at every turn.
Staff have light touch service but are super friendly and absolutely there when you need them..whatever, whenever...as they say.
It's really hard to find any faults with the hotel...I have just a couple of tiny things to add my feedback on. I always like a stack on cotton pads to take off makeup - not cotton balls as they leave fluff on your face. The hotel doesn't provide these. (There are just two cotton balls in a pack that contains a cuticle stick, emery board, shower cap etc). I didn't want to keep opening the pack and wasting the other things - I just wanted some fibre free cotton pads. I was able to swipe a handful from the Away Spa at least to keep me going). Housekeeping is a little on the late side for my liking (3-4pm). And lastly the wood floors in the bedrooms are slippery! Watch out! I nearly had a couple of accidents sliding across them unexpectedly.
But overall I have left this hotel with a massive smile and a feeling of totally received great service, value for money and a strong yearning to live in the W permanently :)
12 de abril de 2014
Rated 5 out of 5 by Justperfect Just perfect
We stayed and loved it so much we are coming back early may. Great staff everywhere in bali but these are simply the best. What ever when ever makes your stay special
11 de abril de 2014
Rated 5 out of 5 by bayuaji79 A PLACE THAT FULFILS OUR EXPECTATION
A great place to stay, a fantastic setting, with absolutely world-class service. The facilities and the location are amazing, and all the staff really set the tone for this place. Every staff from the concierge, reception to room service and the housekeeping are incredibly pleasant and helpful, since i bring my family to W Hotel Bali, including my infant. The little things are clearly made a priority and it all adds up to a great experience. The staff have found a great balance between casual, friendly engagement and attentive service. The food is excellent, the pool is amazing, the rooms are beautiful, and the staff really do make it something special. I must say the Management have to thanks to all of their staff what great people she or he has.
I've stayed in SPG properties through Europe and Asia, and this one, W Hotel Bali is among the very best one.
For sure, we'll comeback again to W Hotel Bali, every time we go to Bali or Seminyak. Keep up the great work, service, facilities, and kindness to all staff. Cheers.
4 de abril de 2014
Rated 5 out of 5 by CruiseShipGuest We will be returning to the W Bali
We have stayed at W properties around the world and the W Bali exceeded any experience we have had previously. The property is spectacular and the rooms are amazing. The grounds are perfection and I don't know where to begin with the staff. EVERY TIME we engaged with them it was a perfect experience. All SPG staff members should be required to stay for a week at the W Bali to learn what absolute perfection in customer service resembles.
24 de marzo de 2014
Rated 5 out of 5 by DoubleJ4Bali Best SPG Experience Yet
The staff was got to know me very quickly and went above any other Starwood Hotel in meeting my accommodation needs. I will never forget my time at the W Bali Seminyak.
22 de marzo de 2014
Rated 5 out of 5 by Di23 Friendly, helpful staff
From the minute of arrival, the friendly staff took control to make sure our stay was perfect in everyway.
It was the best experience of Bali hospitality and professionalism I have experienced yet.
I will definitely be staying here again..........
21 de marzo de 2014
Rated 5 out of 5 by FJK2014 FJK2014
We came across the W Hotel on a web based booking site and felt that from the description it met our overall guidelines of what we are looking for when going on Holidays. I can confirm that both my Wife and I where very happy with our selection as the W ticked all the boxes.
1 de marzo de 2014
Rated 5 out of 5 by H7S8 Makes you wanna come back again.
Everything about the hotel was amazing. I stayed for 4 nights at Marvelous 1 bedroom villa.
-Entrance. That decent distance from the roadside to the lobby has a long stretched of natural green canopy that make you feel that your hotel is well situated & reserved.
-Security is well maintained right from the very entrance. Every vehicle checked strictly but greeted with a very warm welcome.
-Lobby has very beautiful design features. (even the high ceilings have hand painted designs!) You will be impressed!
-Theres a buggy that can send you anywhere within the hotel premises. Free!
-Housekeeping is really good. i had my room clean twice thru my stay & they were consistent. Even the outdoor deck was mopped dry because it was raining the night before on both occasion .
-Food. I had Breakfast buffet every morning at Starfish Bloo. & they had a great spread of western & asian varieties. But personally felt that asian food could have tasted better. Didn't tried the other restaurants in the hotel cause wanted to try 'roadside' food.
-Smile. Thats 1 thing that will certainly make your day everyday. Because every staff you see will greet you with a smile & will ask hows your day today. From waitresses to reception, concierge to housekeeping attendants. Impressive.
Highly recommended. Well Done W Retreat Bali!
25 de febrero de 2014