Rated 3 out of 5 by neilm180 not what i had hoped
i will just list what i consider to be positives and negatives in point form.
- fantastic grounds, superb entrance.
- lovely friendly staff (as with everywhere in Bali).
- great location
- good size rooms, great sound system
- lots to do on site
- stains on the sofa (room 121)
- bedhead was starting to delaminate, looked a bit worn.
- daybed poorer quality than my usual $40 a night hotel
- service at woobar VERY slow, almost as though staff were deliberately ignoring us. this was between 3-6pm on a wednesday. it took 30 mins for our last drink to arrive after 2 reminders.
- room is under equipped at this price, no espresso machine is an obvious one.
- breakfast options on the buffet were good, but eggs benny ordered off the menu had been sitting in a warmer; bread was soggy, egg yolks had gone hard, hollandaise was gelatinous.
- to check out we had to queue for 20 mins.
overall i was disappointed to be honest, i expected a very high standard which wasnt achieved, i have had much more satisfying stays at other venues for half (and less) of the cost.
my partner and my i surmised that next time we would stay elsewhere and just visit for the atmosphere/location of the woobar.
thank you for the opportunity to share our feedback.
July 19, 2014
Rated 5 out of 5 by AJSK The Best
A wonderful hotel that has outstanding service and attention to detail. We have the best holiday. Thanks to all the staff and GM for making it so special!
July 14, 2014
Rated 4 out of 5 by porsche911991 Good Resort - Great Location
Check in difficult. Never enough staff on desk.
Too noisy at night Woo bar music played til Midnight.
Water pressure in showers too low.
Pool starting to get tired - cracked and broken tiles in places.
whatever / whenever is an overstatement.
July 12, 2014
Rated 2 out of 5 by leon2003 Note meeting expectation
The facilitites are old compared to other W hotels. Two places to have breakfast, one has flies indoor the other served with smelly fruits, we were suspicious that the chef didn't clean up the chopping board after his chop crabs. As a gold member I thought I have a late check out priviledge but I was locked out when I got back to my room at 12:30pm on the check out day. The staffs show their hospitality, this is the only thing that comforts me.
July 6, 2014
Rated 5 out of 5 by NickD26 Exceeded in every way
Have loved W Hotels for many years and decided to finally try W Bali. Must admit it exceeded my wishes and expectations in every way. From the team members to the rooms to the pool to the spa.
When you stay at W, you know you are going to have the music, the fashion and the design so be prepared for it. The fusion of all three is fantastic at this retreat.
Interesting mix of guests....families, couples, singles and everyone seemed to be having a great time together. Fantastic, and wouldn't hesitate to recommend to anyone considering a Bali escape in great location.
July 1, 2014
Rated 5 out of 5 by AllanMCF Wonderful Experience
I am so glad to select this hotel for my vacation this year. Everything is perfect. The hotel facilities, services, etc. gave me a pleasant experience. I'll definitely come back again and recommend to my friends. Thank you.
June 30, 2014
Rated 5 out of 5 by Wtraveller Beautiful beachside hotel with too many kids
W continues to outdo itself with its beautiful beachside hotel. It retains the W vibe while taking advantage of the breezy beachside setting with its open architecture. It is situated in the perfect location in Seminyak with close proximity to excellent restaurants. The only downside of this particular W is the overwhelming number of children splashing around in the pool and causing disturbance to all the adult guests. It is surprising that, given the young adult reputation of the W globally, this facility has become such a family destination. The W is not set up to support so many children and does not have a kid's club or separate entertainment for them. As such, they remain in the main pool along with all the guests.
June 23, 2014
Rated 5 out of 5 by ST1107 Great hotel and great service
My daughter really loves to stay at this hotel. She asks to stay here again on our next holiday. All the staff in swimming pool, restaurant, even housekeeping are very quick coming if we ask something. They are friendly and helpful. The swimming pool is great. Very recommended...
June 29, 2014