Rated 5 out of 5 by MariliaK Service. Service. Service.
The best service experienced in Greece. Staff were professional, attentive and genuinely warm. As a guess, one feels special. However, all this means that there is excellent training and oversight. Well done!
September 22, 2014
Rated 5 out of 5 by Xenoula this hotel makes you feel so special
we found paradise in Costa Navarino
September 23, 2014
Rated 5 out of 5 by igianno75 meets expectations
We had an excellent time, everything was as we expected, hope to visit again very soon.
September 22, 2014
Rated 5 out of 5 by nikos7 internet
the wi-fi is excellent but it would be more sofisticated if it was in room payment..
September 22, 2014
Rated 5 out of 5 by RIOGRANDE Excellent holiday for entire family
Beautiful setting, esthetic architecture, good food, full range of activities and superb beaches
October 10, 2014
Rated 5 out of 5 by Elizabethbabygilr Elegant place
Wonderful landscape,interesting rooms,awesome beds,polite and friendly staff!!!!
September 11, 2014
Rated 3 out of 5 by Buslov This hotel for mass rest in cheap rooms only and for a short time
Our family (2 adults and 2 children) was in this hotel 18 nights with 22.07.13 on 09.08.13. We ordered one of the most expensive rooms as Infinity Suite (two-room suite with swimming pool) at a price of 600 euros per room per night, but it turned out that these expensive rooms were available only in the distant corners of the hotel near auto parking zones, tennis courts and restaurants, from which comes the strong smell of food and the noise of tourists. Also, instead of the great basin, depicted in the pictures when booking rooms, we got a little pool. To my request to change the room, I was told that the hotel is full and for such a long period of time (18 nights) there are no other rooms, but they will try to do it through 6 days, possibly with an additional charge and also promised to make the discount for accommodation in this room for these 6 days. But after 6 days I was offered exactly the same 2 rooms, but only in a different corner and near the other restaurant. The question on the selection of the new rooms I've been trying to solve during 12 days, even talked to the General Manager of the hotel from France, but other than empty promises, so nothing I have got, only the explanation, that it’s our fault that we are standing for too many days and they could get us to change the room, if we came on short time. So I had to wear at my hands of 3 year old daughter to the beach and back, as the beach was very far away. Another big problem is that there are a lot of cheap rooms in the hotel and in this case too many people is the main restaurant for breakfast, pools and beach. So the rest of our family was privileged only by prices, but never on quality! We were vacationing in Greece already 5 times, including in the Peloponnese the 2nd time and we had never before faced such a problem that the pay for an expensive room, and relax as in a standard room. Upon departure, I recalled the manager that they promised me a discount for this room, if not to change it for another, but also he refused me! In the end, we feel cheated quality holiday in this hotel and could relax for such prices in other hotels are much better, so we believe that there is no point in spending more money and undertake expensive rooms in this hotel, and if you want to relax here, it is better to take regular rooms as for less money you will get exactly the same quality rest, as we have for the big ones!
August 10, 2013
Rated 5 out of 5 by Spanielfisherman Internet
The only reason I am completing this review is ref the Internet access. I don't want you to publish this but I think that the management should understand that charging 15 euros a day to use internet in your room is totally unacceptable. The hotel , staff etc were all excellent, but considering that my family spent about £10,000 on our stay, having to pay to use internet in my room is ridiculous. As most users appreciate , we need to check our emails, do some research etc on a regular basis throughout the week. having to walk 1/4 mile to reception each time is not the solution in a 5 star hotel.
July 21, 2014