Rated 2 out of 5 by James67 Amazing location but...
This is an amazing place that looks just a little bit better than the "too good to be true" pictures on the web site. The rooms are great and every place you look at you see beauty. One thing that will stay with me forever is the huge scented garden (the whole property actually).
The kids facilities (cocoon for small children and sandcastle for older ones) are every bit as good as the ads.
Unfortunately, this is somewhat spoiled by two serious issues: restaurants and service. The dinner options are very limited. We tried them all. You get the choice between overpriced bad italian, overpriced average libanese, an average greek place, a good value for money souvlaki place, and an exquisite but very pricy asian fusion place. Except if you can just live on the (really excellent) breakfasts and (delicious) icecream.
A lot of issues with service. A couple of highlights: turning down service at 10:30 pm (great with sleeping kids), people getting in your room without knocking (twice), 10 minutes wait on average for a cup of tea at breakfast...
In general the staff is willing and friendly but lack experience and supervision.
I hope that the hotel will get this sorted out as it is really a wonderful place.
July 4, 2012
Rated 2 out of 5 by vanessa40 This hotel is in a great location and the property is beautiful
This is one of the most beautiful resorts in Greece and the hotel location is ideal. Great nature and sea with plenty to experience and enjoy.
The rooms, pools, fitness centres, spa and general facilities are excellent.
Perhaps because this is a newly opened property, service has teething problems on all levels. Staff is generally keen to try and offer good service and please the guests.
The restaurants are many in number but very pricey with very average food.
June 21, 2012
Rated 3 out of 5 by dreamer Great marketing not followed by proper services
I'd love to come back next year in the same beautiful place and find out that you don't have to wait half an hour in the reception hall for the concierge to come up from his deserved pause; I'd like to finally have my first lesson of kite surfing without waiting one full hour for the not showing up teacher; I'd like to find a clean table for breakfast; I'd like to be served by trained personnel in the nice restaurants, I'd like to see that yesterday's used towels are already removed from the sun beds on the beach when I show up at 10h00, I'd like...
September 2, 2012
Rated 5 out of 5 Grounded Paradisae in Greece
After all...Costa navarino and particularly Romanos is a resort full of facilities luxury and a natural touch.Excellent exterior ...large gardens and pools.As regards the infinity rooms it would be ideal to say thah they combine comfort and luxury in a modern way.
The only flaw is the lack of glass shower in front of the bath looking to the king bed.That's why was leaking to the floor while i was taking a bath.
September 19, 2012
Rated 5 out of 5 by Alex007 This hotel is a paradise
This hotel is uniquely organized to present the true and lovely characteristics of the countryside and the people who live in it. A lot of attention has been given to detail, to ensure that the customers enjoy throughout their stay the luxury they are looking for. Exceptional set-up and excellent end result!
October 23, 2011
Rated 5 out of 5 by Sandy13 Unforgettable experience guaranteed!
Me and my partner enjoyed the resort very much. Costa Navarino is outstanding in terms of landscape, design, features and services.
Furthermore the area of Messinia is unspoilt and the scenery is very attractive. The GM and his hotel team have assured their attention to make our stay most enjoyable.
June 15, 2013
Rated 2 out of 5 by Jackie17 Disappointing Experience
My husband and I have stayed at several Luxury Collection hotels over the last 10 years. Our experiences have always been outstanding but Costa Navarino was a disappointment. It took us 1 hour to check-in, and another 1 hour to check out. There were mistakes in my bill, I was overcharged. food was ok but it took too long to be served, At teh beach, it took 30 minutes to get a server and another 30 minutes to get a drink. At the Italian restaurant, they got my order wrong so my friends had to eat while I waited for my food ... it took one another 30 minutes to get my right order. The list of complaints goes on an on. Overall, the service was beyond bad. I will never return to Costa Navarino.
September 26, 2012
Rated 5 out of 5 by sollyy Gorgeous stay
Me and family enjoyed the Resort very much.
The property is beautiful and well kept in every way.
The right balance between luxury & simplicity.
Costa Navarino is a perfect getaway address.
Landscape, design and features are outstanding and views are breathtaking.
The staff very helpful and friendly.
Reception staff were extremely attentive.
Suite upgrade given very very nice.
Aqua Park and Recreation Area are fun-tastic for families. Real paradise for kids.
In case, Cocoon and Sandcastle are available for kids activities ( wow !!).
About F&B. Breakfast buffet very good with many choices.More fruit will be appreciated.
Here, things to do are numerous, to name something:
Cooking lessons and olives experience ( olives here are named to be best in the world....)
On water and underwater moments..
Art tour & natura hall
Golf, SPA, hiking and biking
Beach: service, loungers, F&B are ok..in my opinion I will add a small playground on the
Overall my impression is about a fantastic stay .
Congrats to GM & staff.
Very well done.
July 15, 2013