Rated 4.5 out of 5 by 26
Rated 5 out of 5 by kwame very comfortable hotel
well spg recognition,excellent happy hour and breakfast
April 20, 2014
Rated 5 out of 5 by Mountain Fourth stay at Xixi
Always feel good when arrie Xixi, eager to breath the good air here and have a silence both enviroment and heart. Looking for next stay.
April 19, 2014
Rated 5 out of 5 by kemjiang an excellent experience staying this hotel
When my family stayed at this hotel, Ms. Ma (GM) and Leo offered my daughter a nice birthday cake & a toy when she happened to know the day is just the birthday of my daughter in the lift. We are very happy to receive this gifts to my daughter. It's an amazing experience. thank you for the employee's care to customers. I think this hotel will be my first choice when I traveled to Hang zhou in future.
April 13, 2014
Rated 5 out of 5 by ilcire This hotel has great features
This hotel has nice environment
April 15, 2014
Rated 5 out of 5 by RAAAnthony Quiet time
After flying in from Beijing, this was a nice respite after driving through evening traffic. Wish I had some time to spend at the hotel though.
April 7, 2014
Rated 5 out of 5 by ken7788 Great place for short stay
It is a great place for a short stay. The hotel is very close to the wetland and is away for the center of the city. The staff in hotel are nice and helpful.
April 5, 2014
Rated 5 out of 5 by Vincos TOTAL IMMERSION CHINESE-STYLE
OVERALL IMPRESSION: We absolutely loved this place which was very obviously built for local consumption and which was full to the gills with well-heeled local families enjoying a luxury weekend. In a month in China, it was the closest we came to local people and it was fascinating to watch them ‘relax’ in these sumptious surroundings.
SPG RECOGNITION: Excellent. Upgrade to Suite. Platinum amenity breakfast is full buffet in main restaurant.
THE ROOM: Extremely elegant in Chinese minimalist style with open rafter ceiling and a very Zen feel. The oversize bathroom featured a free-standing oval soaking tub and could be opened up to the bedroom to enjoy the beautiful view from the floor to ceiling windows.
LOCATION: Far from the centre of Hangzhou but in a beautiful gated community in an extremely scenic area - the Xixi Wetlands Park.
EXCEEDED EXPECTATIONS: The breakfast buffet looked like a Wedding spread!
DID NOT MEET EXPECTATIONS: While beautiful, the general physical upkeep of the place was a bit spotty in places - cracked plaster, peeling paint and the like.
ONE THING TO KNOW: Plan to stay here for a couple of nights to recharge batteries during a touring holiday. The beautiful surroundings of the hotel and the proximity of a large and state-of-the-art mall - as well as the West Lake and other attractions of nearby Hangzhou - will definitely keep you pleasantly occupied.
March 8, 2014
Rated 3 out of 5 by Jezz Helpful staff
The hotel was newly opened when I visited. The concierge guys were great at helping me book train tickets and dealing with my queries.
The lounge was not open when I visited. The breakfast buffet was great and there was a lot of variety available.The food served in the restaurant for dinner was of poor quality and did not resemble what was stated on the menu. Staples like vegetable curry and pasta are not difficult dishes to cook and therefore we were very disappointed when the chef failed to deliver.
A good hotel for the business traveller so long as you eat outside the hotel.
December 28, 2011