Rated 4.4 out of 5 by 187
Rated 5 out of 5 by Rick7174 It‘s very good experience
During stay is my wife birthday. The hotel to send a birthday cake。
November 9, 2015
Rated 5 out of 5 by Lujh Wonderful place & Great service
greate experience in this hotel.
October 15, 2015
Rated 1 out of 5 by Alaii777 Not good for family
Don't allow to use AE credit card, noisy environments and rude services in 3rd floor Chinese restaurant.
June 27, 2015
Rated 5 out of 5 by yanchengchris The hotel has great facility and staff
All staffs are very professional and nice-manner to me. Especially reception and executive club staff。 The room service is also kind and patient to provide the help for me.
April 26, 2015
Rated 4 out of 5 by Papaye Nice hotel
very nice location
A little bit far from the city center and from the airport
Rooms are very big, very nice
April 5, 2015
Rated 4 out of 5 by flyingpanda Room is great but the light is too dim
I was checked in to a club room at 4th floor. The facilities were great but the light was so dim that I even could not read documents while sitting at the desk. Definitely not a suitable setting for business travelers.
There were only limited choices available at the club lounge for breakfast. Should go directly to the restaurant at the first floor.
March 15, 2015
Rated 5 out of 5 by ThePrincessANDThePea If you have to be in Hangzhou then this is the place to stay
This hotel made you feel like you were a world away from the smog and drizzle outside. My only complaint would be that the staff did not speak good english
December 12, 2014
Rated 5 out of 5 by Grace11 Great experience
great environment and excellent services
December 7, 2014