劳德代尔堡威斯汀海滩度假村

  • 美国
  • 佛罗里达州,
  • 劳德代尔堡
  • 北劳德代尔堡海滨大道 321 号
  • 邮政编码 33304
  • 地图
 

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 605 reviewers.
Rated 1 out of 5 by The worst Westin That was the most horrible experience we had with Westin! The first day, it took 3 Check-ins to get our room. We are spg's members and we had to fight to have the discount each time. There was not enough umbrellas and chairs neither at the pool or at the beach on the weekends so we had to buy some at cvs. The service was terrible, staff was transactionnal and forgot our réquisits. . Finally, there was a link at the ceeling above our bath tub. Even an employee saw it and drop a towel on it, nobody repaired it or informed us. We had to change room and they did'nt send us someone to help us to carried our luggages! I won't recommand this hotel! August 11, 2014
Rated 2 out of 5 by SERVICE IS TERRIBLE ON THE DECLINE IN PAST 2 YEARS August 16, 2014
Rated 5 out of 5 by Beyond Expectations We recently stayed at the Westin for our 8-night vacation. Had absolutely no problems upon check-in and received excellent service from Eddie as we settled into our ocean view room. Despite other reviews read elsewhere, we did not find the bathroom to be a horrible violation of privacy. Room and bathroom were nicely furnished - great beach themed artwork and nice bathroom amenities/set up. Spent a lot of time at the beach and pool and were impressed by the service of the employees when needing to get towels and set up chairs. Kevin was excellent - hardworking and a really nice guy. Pool bar offered a limited range of food and drinks but worked for quick snacks. Only small suggestion might be to update the pool music to be more current/better range of music played. A few nights into our stay management contacted us to inquire about a room switch. Everything was handled perfectly and we were more than impressed with our new accommodations. The valet guys were amazing - quick service with great attitudes. They went above and beyond in seeing if we needed help. Overall this was one of the best vacations/stays at a hotel we have ever experienced. The Westin really did exceed our expectations. We couldn't wait to share our great trip with others. July 27, 2014
Rated 5 out of 5 by Fabulous location! We chose this hotel because of its location, but having stayed there, we would choose this hotel for its service! Every team member we had contact with was exceptional. We are in the service business, so we notice when people are grumpy or annoyed, but every single team member we passed was helpful, friendly, and eager to please. It was a pleasure to stay at the Westin, and we will certainly return! August 2, 2014
Rated 5 out of 5 by Ms. Smith My stay at Westin was wonderful. The customer was Amazing ! would definitely go back for another stay. August 13, 2014
Rated 4 out of 5 by The Girlfriends Weekend At Westin I really enjoyed the Westin Beach Resort and Spa, Fort Lauderdale. Not only was the hotel was immaculate, but the customer service was bar none!! I stayed in the presidential suite which was spacious and had beautiful ocean views. The hotel is centrally located so you can get to restaurants and shopping fairly quickly by car. It was a great value for a resort stay. One of the best things I love about the starwood hotels is the bedding!! I get the best bed experience in their bedding. Between the mattress pad and the down comforter, it's like sleeping on a cloud. I would definitely go back!! August 6, 2014
Rated 3 out of 5 by Unfulfilling Guest Experience My wife & I planned a long weekend celebration of my 60th birthday. I booked a premium ocean view room and left messages for Amaury Piedra twice before my arrival to request a specific room location. My calls were not returned and my check in experience was cold. No enhancing the guest experience with this hotel. After 4 nights of listening to the elevator chime outside my door, I was denied a request for late check out as a last farewell. Fortunately, my Starwood experience was the only unfulfilling part of my weekend as we enjoyed the rest of Ft. Lauderdale. August 7, 2014
Rated 1 out of 5 by BAD POLICIES IN PLACE!!!!!!!! my family and i planned this vacation back in January of this year, we booked 2 lanai style rooms next to each other and recieved confirmation about our reservation, we then call ed 2 days prior to arriving and confirmed our reservation. the lady once again from the hotel confirmed that our lanai rooms will be ready. we went to check in and they gave our rooms away and told us sorry hotel policies let us overbook your room. never going back and im a starwoods member. i am also going to email corporate!!!!!! May 2, 2012
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