Rated 5 out of 5 by Bosman 19th Century Luxury Meets the 21st
Amazing how they retrofitted a new hotel into a very old building, but they have. It's beautiful and what remains of the 19th century, some low ceilings, slightly out of plumb window and door frames, squeaking floor boards in the hall, etc., are charming in the overall luxurious context. Room was large with high ceilings, though narrow, and very comfortable.The deck outside the Falcon Bar with a big gas fire pit was perfect on a summer night. Easy walking into the town and great hikes up the mountain; very short walk to the golf course. Mostly, though, the staff was great. Special shout outs to Tracey, the hardest working bar waitress in VT, Dan in housekeeping, who went above and beyond to make us feel welcome, and Brian at the front desk.
July 23, 2014
Rated 5 out of 5 by Borus41 Luxury with beauty in the mountains
This was our 4th stay at Equinox and each time we come it's better & better ..the place is beautiful surrounded by mountains with a luxurious spa & swimming pool that offers different activities every day.. Since I traveled with my family again we got 2 beautiful clean spacious adjoining rooms with balcony .. The staff is super nice through out the whole resort , the food in the restaurant is delicious & a wonderful breakfast buffet ..
Can't wait to return agin to this wonderful place
Highly recommend it!!
August 24, 2014
Rated 4 out of 5 by Bucky Staff was impecable
The staff at the Equinox met every need at every corner, they were knowledgeable, helpful, courteous and professional.
The common areas appeared well kept and maintained for the pleasure of the guests.
My room was accessible only by the bellman and myself going up an additional flight of stairs, which was not an issue for me, but should have been disclosed. My room was also had several dusty surfaces and there were several "scrap" items from prior occupants on the floor - it just didn't seem as clean as it should have been.
December 7, 2011
Rated 5 out of 5 by KS111213 Wonderful Stay
Beautiful hotel in a very tranquil setting. All the hotel staff we encountered were very helpful. Breakfast at Colonnade both mornings was fantastic and the staff were so friendly and accommodating. We had our 1 year old in tow and they helped make mealtime enjoyable (not always easy with a 1 yr old!) and even made some great recommendations for where to go with him while in town. Our guest room was incredibly spacious and comfortable with a beautiful view of the courtyard. The spa and indoor pool are both fantastic. Impeccable service and a perfect place for a relaxing family vacation, Girl's Weekend, or Romantic Getaway.
November 17, 2014
Rated 5 out of 5 by NYCJenn Love the Equinox!
This was our third stay at the Equinox and I can't say enough good things about it. The rooms and facilities are well maintained and comfortable. The pool, spa & fitness center are great (the spa is pricey though). I travel with my husband and preschool age son and this trip was for New Years weekend. The resort had a ton of family friendly activities which was great. There was a magic show, cupcake decorating and a family New Years Eve buffet dinner party.
January 5, 2012
Rated 5 out of 5 by ELRU Grand Old Hotel
Wanting to avoid shore crowds, the Equinox fit the bill as a last minute Labor Day weekend getaway for me and my partner. I had stayed at the Equinox 15 years ago for a NYS Bar Assn meeting and I am quite familiar with Manchester, although only when snow is on the ground as a frequent Southern VT skier. We could not have chosen a more perfect place. We were forewarned that due to being at full capacity an SPG Gold upgrade would not be available. Yet we were delighted with the so called "Traditional" room assigned in the main building. It was spacious, quiet (despite no shortage of kids at this family friendly resort), with pleasnt views of Manchester Village. The staff, from the front desk (Brian), housekeeping, wait staff, concierge (Astri) and parking valets were always helpful personable. and it was allways apparent to us that our enjoyment of their property was a high priority. I will return to the Equinox and I highly recommend it to anyone without reservation.
September 5, 2014
Rated 4 out of 5 by LannieS Below Expectations
Dog barking constantly! Complained three times. I asked to have my room changed but was told sold out. The sign in front of the hotel said vacancy. I was told there was no dog registered in my area. Had hotel manager come to room to listen for dog. Manager heard dog but did not report back to me. I had to complain again and then I was informed dog was not registered and Manager took care of the issue.
November 30, 2011
Rated 3 out of 5 by Frankgolf overall thoughts
Although we enjoyed our stay, allow me to give you some feedback both good and bad. We were met by a great crew at the door and the valet guys were very nice and helpful. When we registered Stephanie was also very friendly and helpful, she was the best.
Your halls need to be vacuumed daily, the 2 days we were there, they just got more dirty. I realize in a resort with snow and dirt it is tough but it was papers and other items on the floors.
One of the stores tried to call us about a small issue, they were told we were not registered, so she called our house, my bill of nearly $1000 shows we were there. We ate in the restaurant on Monday night, not the chop house, service was ok but the food terrible. The waitress took my lamb shank off the bill but my wife who would not complain said her rib eye was not very taste.
The room you serve breakfast in, is the best and looks much better than your steakhouse.
February 26, 2014
Rated 5 out of 5 by ak2779 Great service and staff
The staff members was very attentive and helpful with all our needs - recommending local restaurant, looking for missing items, making sure we are comfortable .. The kids have fun in the swimming pool and tennis courts. Great facilities in a historic building. Room was comfortable, spacious, and up to date in comparison to other luxury collection.
July 12, 2014
Rated 5 out of 5 by PrintsCharming12 New England Charm
Lovely spot in the heart of the Green Mountains. We loved the free "driver" service to all the local shops and restaurants. Golf course was in need of some color on the tee boxes but the rest room facility on the front 9 was very nice! Try the lobster roll at the Dormy Grill. Yummy turn down chocolates.
July 12, 2014
Rated 5 out of 5 by Kel19 Perfect Vermont Getaway!
I recently stayed at the Equinox for my birthday with my fiance. The hotel is incredibly charming and is in the perfect location, nestled in historic Machester Village and near plenty of shopping outlets and fine dining. There is a amazing spa on location with an indoor pool. The staff is like no other, upon arrival we were upgraded to a suite and given great shopping and dining recommendations; they even over-nighted my favorite pair of boots that I left in the room at no charge! This was the perfect getaway from the city and I hope to return in the near future!
December 1, 2014
Rated 4 out of 5 by visit1 spa
Very nice resort in a charming location. SPA is ok but when we arrived on Friday and for all week-end the SPA center had no hot tub! (broken!). I was disapointed specially when you look at the hotel picture and you see the nice view from hottub..!
November 29, 2011
Rated 3 out of 5 by Fred55 Can't keep up standards when hotel is full
Hall noise was unbelievable this was the second time we had this happen, also the hot was gross when it was opened in the morning I was at the spa at 7 am. Room 319 bath had misplaced ceiling tiles
February 25, 2013
Rated 5 out of 5 Excellent
Concierge and staff were awesome. The concierge helped to setup tickets to a show for us, moved around our reservations, and remembered my name when we saw them. All 3 were great. Utilize them!
July 19, 2012
Rated 5 out of 5 by Longslander Top Notch
I have stayed at this hotel two to three times per year for the last 7 years. I travel here for summer fun, leaf peeping, skiing, horse show in Manchester. My favorites are the Pub for food , the red wine list, the pool and the fact I dont need to leave the pool area. The Pub delivers to us. Which is great if the kids are starving and you dont want to move. There are different size rooms with different views out each window. I prefer the view to the back mountain. My husband prefers the view to the courtyard. Its always clean, there are bicycles available in season. Its close to Bromley, a great family mountain.I dont have anything bad to say. If you reuse your bath towel , you can be credited SPG points. If you want quiet , go to the top floor. If you want quick out, stay next to the elevators or stairs. Plenty of free parking out back. Swings for the children and a tennis court too, if you're into that. Its historical too. Presidents have stayed here. Lincoln's kin lived up the road at Hildene.
December 23, 2014
Rated 5 out of 5 by Equinox2014 Love the Equinox - just improve the wifi!
Staff, hotel, room - all 5 stars. My only "complaint" is to improve the guest wifi. It is complimentary (thank you), but not very reliable, often drops and very slow.
February 23, 2014
Rated 5 out of 5 by Wizard18 Relaxation Personified!!!
Our stay at the Equinox was the most comfortable, pleasurable , relaxing and therapeutic experience we've ever had!!! We are looking forward to a return visit soon!
November 7, 2013
Rated 5 out of 5 by Marbear329 Cleanliness
This hotel is so clean we felt like we could actually walk without our shoes. We travel frequently and our room was one of the cleanest we have ever seen Actually the entire hotel is extremely clean. We dined in the the marsh tavern and were beyond pleased with the cleanliness and professionalism of the staff who served us. Your chefs are beyond reproach. The cuisine they produed is at the level of that produced by french chefs. We will be returning in april. We can not wait you have all gone above and beyond. There is not a single thing we could expect you to do better. Thank you so so much for an amazing weekend. We will be back . . . Soon
April 3, 2014
Rated 2 out of 5 by Ted67 the hotel needs inprovement
We arrived for early check in and were informed our room would be ready in an hour or two. We went shopping and returned 3 + hours later to find out we were to wait another hour or two. since they were still cleaning our room. We find this hard to comprehend since others were being checked in. Next, after our first night we had to call house keeping around 4 - 4:30 to clean our room. No excuses this time, we had to sit in our room and wait until our bathroom was cleaned and for fresh towels. The bath room was nice however the shower leaked and many towels were used so we would not slip by the sink. The staff was great and very accommodating.
August 27, 2013
Rated 5 out of 5 by Amanda05 Wonderful Hospitality
We are sincerely grateful for our recent stay at the Equinox. We have had the opportunity to stay in several different places throughout the years, however none came close to comparing to the sincere hospitality that was given to us throughout our stay at the Equinox Inn. As soon as we walked in the front doors we felt welcomed and respected. Our sincere appreciation goes out to every staff member that made our vacation get away a stress free, relaxing experience that we will never forget. . We thank you once again for your hospitality and we will hands down recommend this establishment to several friends and family. Sincerely, Amanda and Chris
April 11, 2013
Rated 3 out of 5 by dida77 Nice but not worth the full price
I went with my husband and 3 year old son to enjoy a weekend together close to nature. We were lucky to book our stay on points as the night went for 600 usd during that time! For that much money, we were expecting something exceptional with select amenities and activities. The hotel was of a normal 3-4 star quality while everything onsite was extremely expensive: the restaurants, the spa and even the recommended activities. We do not mind paying a high price for a good quality but here everything was just average (the food, the swimming pool, the spa atmosphere and services, the children playroom, the farm tour,,,) and way too overpriced.
February 24, 2013
Rated 5 out of 5 by Traveler311 Great hotel and excellent staff
This was our first time in Manchester VT and in this hotel. We loved the stay. The concierge (Mimi) was helping us booking the restaurants and theater before arrival. We enjoyed the restaurant in the hotel and in the neighborhood...all excellent and unique. No coffee machines in the rooms but a smarter idea where every morning was a free coffee/tea/hot chocolate bar.
Our room did not have a desk but a table was brought in for me and was a great solution.
The only issues we had was the noise from the floor above. we heard every step. I believe it was part of sleeping in such an old wood building...
Over all it was a great stay and hope to be back.
September 10, 2012
Rated 5 out of 5 by Books One of the classiest properties I've stayed in
My wife and I both agree that this hotel's staff was the nicest and most professional staff we've come across in all our years of travel. We have traveled the world and have stayed in great hotels but this one just made you feel like that they were thrilled to have you there. From the young man who met our car at the front of the hotel through the wait staff in the restaurants, housekeeping staff in the halls, the concierge desk and the person who checked us out.....nothing but profesionals!! The management at The Equinox should be proud of the group they have assembled
December 24, 2011
Rated 5 out of 5 by cwilkers Must be how it feels to be rich
This may be the best resort I have ever stayed in in my life. I honestly prefer new, modern buildings but this old plantation style resort really fits for that remote area.
The service was unbelievable! I am not rich, but trust me, the way they treated me and my family made me feel like we were millionaires or at least on par with the other wealthy looking guest. I should have named this review "Yes, Of Course, Absolutely". The response to any question I asked always started with one of those words.
The Falconry experience was amazing. To have a bird of prey fly to your arm at your command is a great experience to anyone that loves wild animals.
The steak was The Best Steak I ever had in my Life! I did not have high expectations. Honestly, I thought it was just going to be a regular steak that is very overpriced, like Ruth Chris. No, it was the best steak of my life hands down, especially w/ the 3 salts it was paired with. (FYI, I have not been to Morton's or Maestro's yet)
In conclusion, yes this place is expensive. However if I ever pay this kind of money for lodging and excursions, then this is exactly the type of service, food, and memories that I want to have.
I think enough time has passed for me to admit that I may have cried a little once we left the resort because I didn't think I would be treated that nice ever again or for a very long time.
December 13, 2013
Rated 5 out of 5 by Bigt4u610 Perfect getaway
5 star location situated in the middle of the Green Mountains!! Just a short drive or a relaxing walk to several nearby restaurants (Seasons is a MUST for dinner and Mulligan's Pub is only like two blocks away). Also, the Falcon bar at the resort is awesome after dark!! Staff are unbelievably friendly and helpful. The property is beautifully manicured and the Hotel itself is very clean and modernized despite the fact that it's a historic building. My only recommendation is that if you have a tough time walking you should consider the "complimentary" valet parking as the parking lot can be a bit of a walk depending on your room location.
September 9, 2012
Rated 1 out of 5 by RJ37 Missed the Mark of a 'Luxury resort'
We had a lovely room, in the very private Charles Orvis Inn (about 100 metres from the main Building. I didn’t request to be at a separate property and at first it was charming.
Unfortunately on our first evening we were awoken shortly after midnight by what appeared to be either cattle stampeding or furniture movers in the room above. Banging, dropping of large items and pulling of chairs went on for about 2 hours. For an Inn of historic beauty and construction there is the inevitable squeak and noise but I would have assumed thick padded carpeting to absorb sound but there appeared to be no sound insulation. In addition the toilet was intermittently leaking and therefore would start to refill about every 15 minutes. We finally turned the water valve off to conserve water loss and eliminate the sound, but had to manually turn on each time we wanted to use. I called in the morning and notified the front desk that the flapper and/or rubber gasket needed to be replaced as the water was leaking from the connection in the tank. They said they would fix, unfortunately they didn't and it continued the next night. They couldn't change rooms either due to being fully booked. Several other issues were not attended to so I can only assume they were overwhelmed sue to the resort being at capacity. Beware of lower floors and busy weekends!
All in all it was a very stressful stay and a resort I would not recommend to others.
December 19, 2011
Rated 1 out of 5 by jolip the hotel needs improvement
to whom this may concern. as we started to plan our vacation to go up somewhere north we called up starwood to ask which hotel is modern nice and newly renovated so all the representative that we spoke to recommended the Equinox promising that its new and modern and luxury. so we when ahead and booked it. as we arrived after a 5 hour drive it was totally not what we where told and imagined for such a high costing luxury hotel that we did not want to check in I tried getting a refund or something but they refused I was to tired to go on another 4 hour drive so we checked in the grounds where pretty nice but the hotel itself is old wouldn't recommend for no one
August 24, 2014
Rated 4 out of 5 by Orvisfan4007 Missed a perfect rating because....
Very nice hotel, great spa, food was great. Need to improve the complementary car service offered. Fully aware that the night in question there was a bit of snow falling, and a busy night before Thanksgiving, but to leave a family waiting for 45 minutes without any update or EST regarding getting picked back up from a local restaurant was not acceptable. In addition, having both the local and 800 number ring without anyone answering (20 rings each of the three attempts) failed the level of service excepted. And to top it all off, the offer to comp the $35 resort fee for the inconvenience showed up on my bill anyway.
Wonderful place, room was very restful, food was great, but can't give you a 10 when you fail to keep the lines of communications open with your guests.
November 29, 2014
Rated 2 out of 5 by bmwminirc10 Definately NOT a luxury collection
Went with my wife and baby for a ski vacation. Location was great. service ok spa was nice. So why only 2 stars?
The hallways are freezing, The pool and jaquizzi are also freezing. Bathrooms are not even up to a motel standard as theres mold on the walls toilets stained was pretty gross. They called me a day before departure asking if i would like to stay an extra day at a discounted rate which i declined. On the day of my checkout i requested spg gold 4pm checkout and they tell me they are fully booked. How is that possible if they offered me to stay an extra day. Not at all up to par with the spg standard i became accustomed to.
December 29, 2012
Rated 3 out of 5 by Taylor14 Beautiful grounds
Overall the stay at the Equinox was good. Needs to improve on late night check in service is a must! Had in room dining the first night...pizza and turkey sandwich, pizza was raw (did not even eat it) and the bread was soaking wet (did not eat)! Took 45 minutes to receive our order. Considering the ratings reviewed prior to booking, I have to say I was disappointed. Floor in room was not level, décor was average and room was small considering what was spent for 4 nights. Staff was pleasant, but not 4 star quality. Breakfast was great...ordered from the menu. Dinner ordered from Chop House was excellent and good service overall.
July 8, 2014