Rated 5 out of 5 by mbf76 A+ for all-round excellence
I stayed four nights at this beautiful hotel in kaifaqu with my mother. We were both exceptionally happy with our stay- most notably the quality of service and the way everyone at the sheraton went above and beyond to make us both comfortable. The food is lovely both in the restaurant and in your room. The hotel itself is beautifully appointed and situated. Taxis are always available to take you anywhere you'd like.
I would like to acknowledge Wayne particularly for his excellent service throughout our stay. Thank you to you and your team.
If you are visiting yantai, kaifaqu there is no other hotel to consider.
February 17, 2014
Rated 4 out of 5 by Kevin4901 Quiet and relaxing next to the seashore
Hotel is of the high standard you would expect of Sheraton and SPG.
Situated in a newly developed area of Yantai right next to the beach and very quiet.
Rooms are very spacious with large bath and separate shower room. Out of the three restaurants the buffet was exceptional and good value.
Very much enjoyed the quiet relaxed environment and very helpful staff.
Only downside was the beach frnt is currently being remodelled and not accessible, due for completion end of 2014 though.
April 8, 2014
Rated 4 out of 5 by Mike Nice place for business trip
The swimming pool is very nice, warm and good water quality, enough for lap swimming. Needs however some maintenance here and there (little details)
Beach excess has improved too you still have to cross the street, the beach itself is very dirty. Restaurant food was very good, (the self service restaurant on the ground floor ) however this place is cold and drafty.
Room was warm this time, I like that you can open the window for outside Air. The view is gorgious. Fingerprints on the wall panel left of the bath room. Otherwise the cleanlyness was ok. Bar had good life musik and friendly personell.
March 11, 2013
Rated 5 out of 5 by vivivinu This hotel is clean and tidy.
I always feel home because of friendly staff and security provided.Your restaurants are good and have choices.
April 21, 2014
Rated 2 out of 5 by Eagle3 Need Improvement
There was stinky smell from the bathroom all the time. There was similar issue in my previous stay.
April 6, 2014
Rated 4 out of 5 by CathyC Nice view and birthday surprise
Staffs in this hotel are very friendly. Breakfast is nice, room is great with beach view and can see sunset. Besides, I am so touched that hotel sent me a birthday cake that was definetely a big surprise for me during my stay. Thanks a lot for that. Would come back again if I travel to Yantai next time.
March 23, 2014
Rated 4 out of 5 by kencyc Small check-in counter
I checked in late tonight at about 10pm. It so happens that there were 5 guys checking in at the reception before me. I stood in line but I soon realized that the guy in front of me was not a SPG Gold or Platinium member. The internet password login is different and is case-sensitive to alphabets in your ID. This case sensitive requirement was not specified in the login page. I had trouble.
October 22, 2012
Rated 3 out of 5 by David2013 service still need improve
The hotel service is still not satisfied ,especially for doorman, when need taxi, they can do nothing but said they have called taxi company , you never can find any taxi finally ..., about restaurant server , no people who can actively ask guest what he would like drink except you ask it...
January 12, 2013
Rated 4 out of 5 Good facilities
This hotel is pretty good in general. The people at the lobby are pretty friendly.
But, beware you will be suffering for cold if you visit here during the winter time.
January 13, 2013
Rated 5 out of 5 by Shoni Spacious and clean room
I really enjoyed my stay in the spacious and clean room, excellent pick up service with breakfast box for early departure!
March 9, 2013
Rated 3 out of 5 “Poor customer service and unfriendly attitude from buffet waitress
1. Poor attitude! Especially for the tallest female waitress in Buffet & Never mention about SPG also!
June 29, 2013
Rated 4 out of 5 by Lim2263 Nice staff
Once again, would like to thank the staff at this hotel to make my stay very comfortable.
May 25, 2013
Rated 4 out of 5 by Lim2263 This hotel has good people
People are very friendly. Very quick to attend to my request.
May 20, 2013
Rated 5 out of 5 by CoolAC13 Stay at Sheraton Yantai
Great service and nice hotel, great food!
April 14, 2013
Rated 4 out of 5 by ttmang Good for rest but litte entertainment
Good for rest but litte entertainment
May 14, 2013