Rated 4 out of 5 by Kika2013 Nice hotel stay
This was our first stay at the hotel and were overall happy. The service was not great. The people who served us were lovely, but there were not enough of them in the hotel.
Additionally, our TV was broken in our room and no one ever came up to fix it. Pool and facilities were nice as well as restaurants
May 26, 2013
Rated 3 out of 5 by Majmel Was Expecting More
The St. Regis Sadiyaat has two great assets, the service level of all their staff and the 55&5th restaurant.
The food across all other outlets were mediocre and overly price. I will not be going back this hotel again unless absolutely necessary.
Overall, the weekend was not worth the price we paid.
August 11, 2013
Rated 4 out of 5 by sina66 One Day Stay
Just few notes that would have made my stay and excellent one instead of Good one:
- The matress was not comfortable and too soft.
- While waiting for rooms to get ready, no compliments were offered (refreshments or lunch).
- We had to chase the lady to take up our names to queue for the check-in.
October 19, 2013
Rated 5 out of 5 by MysticTraveller1 Ode to St. Regis
From start to finish
Service did not diminish
The staff made me feel
Like a very big deal!
The grown-up pool
Was luxurious and cool
The food and drink
Kept me in the pink
The room and bed
Calmed my overloaded head
Will I be back.
That's a natural fact! ;)
Thank you for and incredible time!
October 22, 2013
Rated 3 out of 5 by tmanty Championship Stay
Even though I was unable to take advantage of all the facilities on offer due to being off-site at the Abu Dhabi HSBC Golf Championship for most of the day, the comfort of the room and the willingness of the staff to always assist made it a joy to stay at the hotel.
January 20, 2014
Rated 4 out of 5 by sc323 Fab Resort
The staff at the St Regis really make the difference, there are numerous nice properties in the region but to get consistent customer focus that delighted us each and every day stands out. Whilst some small areas could be improved upon we felt that we were the prime focus during our stay.
October 20, 2013
Rated 5 out of 5 by Moscow2014 one word beautiful hotel
Great and beautiful hotel with very friendly staff. Rooms were very big with an excellent bathroom. Fitness was one of the best I have ever seen in hotels. Only minor minus was the expensive meat restaurant however the food was indeed excellent
February 14, 2014
Rated 4 out of 5 by Gitane 5 star hotel
As a 5 star hotel should be. Good staff good facilities and a good location
April 6, 2014
Rated 3 out of 5 by ARB2013 The service was not up to par
The facilities were lovely. The reception staff were just not on the ball. They could not impart correct information. As they are the first and last point of contact with the hotel that is all one remembers. The staff at Turquoiz were lovely and kudos to them for doing such a good job!
May 22, 2013
Rated 5 out of 5 by meladesor Impeccably attentive staff
My wife and I traveled with our 10 month old son. The staff were all so wonderful with us and our son and very attentive to make all of us comfortable and enjoying our stay.
March 17, 2014
Rated 5 out of 5 by Andre What a great hotel
This hotel makes you feel a million miles away even though you are just 10 mins. away from Abu Dhabi city and about 20mins. from the airport. The golf courses at Saadiyat and the nearby Yas Links are top notch courses and I will return frequently. Definitely a SPG favorite for me.
May 23, 2012
Rated 5 out of 5��by Shaz786 Above and Beyond
I recently stayed at the St Regis Resort with my wife and 2 young children. I can not recommend this hotel highly enough as the service was second to none, and the staff go out of there way to make you feel welcome and make sure your needs are met.
A definite must visit again!!
October 8, 2013
Rated 4 out of 5 by Duabi74 Service level needs a boost
Great hotel and facilities rooms are beautiful and well designed. The service and housekeeping level needs to be looked at, other than that it was a pleasure to stay there and the kids loved the facilities, definitely will visit again, and hope to see an improvement in service.
August 27, 2012
Rated 5 out of 5 by Frans69 hotel of the year
Starwood topper.We come back every year,
good trained employers
April 6, 2014
Rated 5 out of 5 by cucu1965 Wonderful stay
We see a big improvement this time compared to our stay in 2012 - the quality of service is really approaching the fabulous St.Regis standard... in the wonderful Sadiyat Island location. Very nice resort, highly recommended. Great staff, particularly at check in/out desk.
November 12, 2013
Rated 5 out of 5 by BeckyB Amazing hotel - let down by poor restaurant staff.
I booked the brunch and stay package for my husbands birthday as my sister and brother in law were visiting from the UK. This hotel is now by far my favourite in Abu Dhabi. I can not speak highly enough of the check in and out staff, quality of food and drink at Olea, Turquoise and Manhatten Bar, the incredible room and bathroom and pool and beach facilities. Service in Turquoise and Manhatten bar was outstanding from start to finish. It does however sadden me that a hotel of this calibre excepts the incredibly poor service that was shown in Olea during Friday brunch particularly but also Saturday morning breakfast. It appeared obvious to me and my party that there was no system in place where by certain wait staff are assigned a table to attend to for the duration of the meal. Having asked three different people and waiting over half an hour for a pot of tea my sister had to get up and speak to someone who looked of higher authority. This needs to be addressed St Regis as it's letting your wonderful hotel down.
April 28, 2013
Rated 5 out of 5 by de45 the best of the emirates
we have been to several 5 stars hotels in the emirates. this one is the most desirable one; from adults, to parents, to the excellent kids club, for every taste it is a perfect experience.
staff is fantastic at all levels. rooms are superb, bathroom is dream come true.
September 18, 2013
Rated 5 out of 5 by Gwerra Such a pleasant and relaxing stay!
We thoroughly enjoyed our stay...it's a pity it was so short. We had a lovely room and our welcome was super. Rajaa our check in/our receptionist, our butler, door man...all were lovely and most welcoming. Thank you. Look forward to our next opportunity to come back.
October 24, 2013
Rated 5 out of 5 by Motherof3 Great escape
One of the best destinations in the Middle East , relaxing , fun for all the family.
Can' t wait to go back again.
March 26, 2014
Rated 5 out of 5 by Christy50 Bliss!!!
I expected this hotel to be sensational and it certainly did not disappoint. I have never experienced such exemplary and extraordinary custmomer service anywhere else, other than from the hotel staff at the St. Regis. They are a credit to their employers. They go far and beyond to provide a unique and genuinely wonderful experience for all guests. I could not find fault in any way, shape or form, with this hotel. I am in awe of how they manage such a slick, fluid and professional operation and make it look so easy. My stay at the St. Regis was truly relaxing. It's the only holiday I've experienced where I didn't remember which day of the week it was. For me, this was an indicator of how chilled out and stress free I felt whilst staying here. The hotel itself, is luxury personified and totally breathtaking. I look forward to returning, in the near future, with my family. I just feel they're missing out if they don't get to experience what I did. Well done to all at the St. Regis. I will remember my stay forever......
August 31, 2013
Rated 4 out of 5 by keyze A great getaway
The St Regis Sadiyaat is very closely located to the city of Abu Dhabi but yet it offers a great place for a getaway away from the crowds. It has all the facilities for an unforgetable stay such as restaurants, gym, spa even an 18 hole golf course adjacent to the hotel
June 26, 2012
Rated 4 out of 5 by Jezz Good weekend getaway
The rooms were spacious but not overly luxurious compared to other St Regis hotels I have stayed at. The guys at the beach are very attentive, friendly and eager to please. A good choice for a weekend stay. The beach is good and not too pebbly with very clear water.
September 13, 2013
Rated 5 out of 5 by ruggerom A taste of Carribean
Just an hour away from a large metropole such as Dubai, you immerged in a feel of Carribean, with Tusquoise Sea, Palm trees and spotless white beach.
This hotel is not to be missed in the region.
Not to mention one of the best culinary experience in the middle east
May 5, 2013
Rated 5 out of 5 by Paul53 A great place to relax
The staff at his hotel can't do enough for you, the location is great and the pool and beach facilities excellent. Good choice of restaurants although Thai festival food slighly disappointing.
Room was of a very high standard and overall a great holiday destination.
April 22, 2013
Rated 5 out of 5 by rdesai Absolutely Stunning!
The service here was beyond excellence!! Everyone from the staff to concierge to the hostess was very hospitable and welcoming. We only wished stayed at this beautiful resort only longer!! Will definitely recommend to this stay at this hotel when in Abu Dhabi!!
November 4, 2013
Rated 5 out of 5 by zaman This hotel has friendly staff
Staff very friendly, accommodating and prompt. Service is genuine and one can feel it is part of the company's DNA
March 23, 2014
Rated 5 out of 5 by Georgethegolf Excellent comfort at St Regis
The hotel offered all comforts and friendly service from the staff. It offered a great selection of restaurants with excellent food at each one.
March 15, 2014
Rated 2 out of 5 by jt123456789 Electrics were a shables
we could not switch off A/C and told to open the door. The lights kept coming on intermittanly all night, at 4 am we called reception, told to make sure room card was in, the bathroom uplighter continued to come on and off for the rest of the night
December 8, 2013
Rated 5 out of 5 by Gilmore2 Fantastic Place to stay!
We only live 20 minutes away from the St Regis but we felt like we have gone away for the weekend! We stayed for one night only but checked in early and had a swim before enjoying the most lavish brunch in the city...The kids then had BLAST at the kids club and when they got too hot, spent time indoors playing on their favourite games stations (there were several to chose from). The staff at the kids club were really good with the children.
On the whole we had a fantastic weekend, enjoyed a late check out and all the facilities... We wanted to eat at Sontaya but as we had not booked in advance, we could not get a table so we are planning to come back for a night out!
We look forward to another weekend at the St Regis and our next guests in Abu Dhabi will be treated to brunch at Olea for sure!
Oe of the butlers Julius looked after us really well. We found all the staff to be welcoming and always willing to help...they apologised profusely when I waited 15 minutes for the valet to bring my car from the car park.
We will be back!
May 22, 2012
Rated 5 out of 5 by OG2014 For me a 6 star hotel
excellent service from all staff members (friendly, smiling, pro-active talking to you with always a smile), great facilities (SPA, Fitness, Pool), excellent foot in all restaurants (incl. the buffet where you have self-service).
January 17, 2014