The St. Regis Saadiyat Island Resort, Abu Dhabi

  • Saadiyat Island,
  • P.O. Box 54345
  • Abu Dhabi,
  • United Arab Emirates
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.3 out of 5 by 455 reviewers.
Rated 5 out of 5 by Superb hotel & facilities... not quite 5 star service Overall this is a superb hotel with an outstanding quality of accomodation. Cleanliness and comfort of the rooms is really exceptional. Pool and beach facilitiesa are to a high standard, very difficult to secure loungers by the pool as most residents reserving them from 7am onwards, and many guests then not using them. The childrens play area is excellent, attentative staff and very nice pool and faciltilies, however there should be some age restriction especially for the childrens pool slide, clearly aimed for under 10's but ruined by some older children. Quality of dining is very good, Olea restaurant offering excellent dining options buffet style, prices are quite high but not unexpected for this hotel. Check in waiting area with lounge and childrens play room was a welcome feature however the time taken for room to be ready and then escoreted to room was excessive, in our case we were taken to the wrong room initially and wasted another 30 minutes to then be moved to another room. Overall the main criticism would be the level of service is not quite 5 star, especially the butler service offered with all rooms. The intention is good, the delivery not always quite so, not able to answer quesstions, help with dinner reservations, but it do not distract too much from the overall experience. Finally the resort seriously lacks some kind of stores/shops to purchase anything, there is currently nothing at all, very unusual for this kind of resort, and much needed whether for beach or pool accessories, gifts or ice cream/snacks especially with children, there is simply nothing available. April 16, 2013
Rated 5 out of 5 by A little bet more of customer service will make it perfect We really enjoyed our stay at the hotel. Just a little bet of better butler service and quicker. Check in/check out service will make it perfect. April 15, 2013
Rated 5 out of 5 by Improved service I think that the overall services have been improved during the last months,, also food variety and taste are better. Good job April 15, 2013
Rated 2 out of 5 by Good hotel staff needs improvement Excellent facility, but lacks fine tuning on many issues. It took one hour to check in the 2 rooms that we booked, beaing in mind we arrived after 3pm. Some staff around the pool do not speak english. Hotel staff uses the smae elevators as we do, I had to stop on one instance twice to reach the 5th floor. At the buffet my son dropped bread on the floor, the waiter simply returned the bread to the table instead of disposing it. Maintenance was done on the weekend and we had to see these guys go infron of us and fix tiles around the pool, some of them with no uniform. Above all the valet guys kept the hazard lights on for my car on all through my stay,a nd the problem took more than 2 hours to sort out. The have ruined my battery and my family was very uncomfortable for 2 hours not knowing what to do. How difficult is it to jump tart a car. And I need to know who ruined my car battery and get re-imbursed with a new one and a compensation for the trauma we enfured for a silly issue. We are victims or irresponsble behaviour form the valtet and how the concerige dealt with it by saying we do not have jumer cables. I'm sure cctv would show my car blining for 3 days and n one atteneded to it. The pool bar mene is very limited, and menus are all broken April 14, 2013
Rated 4 out of 5 by Service quaity spotty The hotel and surrounding property are both spectacular and exceeded my expectations. Most staff were helpful and friendly, however, there are areas for improvement. The breakfast area was significantly understaffed for the number of guests and service was extremely slow and unsatisfying. One example was only one hostess to greet guest as they entered the breakfast area and only one hostess assigned to seat guests. For some reason the hostess decided no one else should be seated until a party of eight's table was ready, so even though I was a single and the next in line, plus there were several parties of two behind me, it never dawned on the hostess to seat other guests in smaller parties since numerous smaller table were ready. We all were forced to needlessly wait for 20 minutes extra until the party of eight was seated. This just seems like poor training or awareness and caused a very large back up going into the breakfast area. It felt like a low budget cruise ship dining experience and not what is expected of St. Regis. On a related note, the omelet station had a single chef yet there were upwards of 20 people waiting to be served which really dampened the experience. Having two chefs or two cooking stations or even just 4 cooking burners versus 2 would have been the smart move given the high occupancy level of the hotel which is easily predictable in advance by management to handle staffing levels during these times. Service was also very spotty and slow in the breakfast area, again largely due to the crowds, but again this could have been predicted by management based on hotel occupancy levels and rectified by assigning enough staff. My dinner in turquoise on the beach was excellent and the service likewise was outstanding as we were served by a young girl from china who did a fine job and was very friendly. Room checkout was very unsatisfying as I was told upon check-in that a 4 pm checkout was fine given my Gold level with SPG. This turned out not to be the case as I was very aggressively asked to checkout around 12:30 by no fewer than 4 staff members since they apparently needed the rooms for incoming guests. This was probably the most dissatisfying experience as the staff seemed rude and aggressive and especially given my expectation of a 4 pm checkout time. Overall, a stunning property with an excellent fitness center and spa, and one fo the best St. Regis hotels worldwide. I will give it another try in the future and hope some of the issues are solved for my next visit. April 13, 2013
Rated 2 out of 5 by Service Service was not up to par at all. Maybe it was bad timing during spring break April 13, 2013
Rated 5 out of 5 by amazing loction Great location, away from the busy city hotels of Dubai and Abu Dhabi. April 12, 2013
Rated 5 out of 5 by This hotel has the best kids club ever:)) We had a very nice time especially my kids they enjoid playing in the kids club and the kids swimming pool and having face painting . All the staff were very friendly and very profisional. April 12, 2013
Rated 5 out of 5 by great location beach and pools Had a great family holiday with 2 teenagers. this hotel is fantastic recommend book sea view and breakfastonly and then eat out elsewhere some evenings to see a bit of Abu Dhabi. Great beach and super friendly staff. April 8, 2013
Rated 5 out of 5 by Paradise in Abu Dhabi Stay at the St Regis and you could be staying anywhere in the world. The water colour, the landscape and the resort are such that one easily forgets he/she is not in the Caraibes or the Maldives. April 8, 2013
Rated 5 out of 5 by this hotel requires an at least 2 nite stay! our stay had been most luxurious. regret we didnt book a second nite. as we were about to enjoy ourselves fully, we had to check out. the hotel has so much to offer but little time to savour it. we would recommend to ourselves and friends to stay at least 2 nights. *we didnt prefer the butler service. a room self-service with coffee/tea /fruit basket facilities would be most excellent. April 7, 2013
Rated 5 out of 5 by Amazing hotel theme The hotel is very crowded so must have more beach chair , must have a cafe or mini bar at the beach side, must have a water heater with tea cup and suger in the room. The bathroom is excellent. Prices in the hotel's resturants is very expensive. Olya Waitress's uniform is very beautiful. The hotel must have a gift shop or grocery store for body lotion, woman paper, sun blocker, pain killer , etc. April 7, 2013
Rated 4 out of 5 by Beautiful facility and venue -- could be better-equipped for max occupancy This hotel is stunning and on one of the best beaches in the UAE. Our room was spectacular. As SPG Platinum we had used a "suite upgrade" award and the waterview suite did not disappoint. Everything was just lovely, very spacious and with some magical touches -- from a huge balcony (with tables, chairs, lounges) to a large bathroom with rainfall shower and soaking tub. The beach facilities were terrific and tasteful with the environment -- comfy lounge chairs, large bean bag chairs for the kids and buckets of ice with bottled water. We arrived at the beach early and were glad we did because there clearly were not enough chairs to satisfy demand. On that theme, the service and responsiveness were generally very slow throughout the weekend as it seemed things were not adequately staffed or supplied to meet a high occupancy. For example, it took 40 minutes to obtain a menu for drinks at the beach; our room service dinner took longer than one hour and the food was absolutely cold on arrival (and not inexpensive). There was a 10-minute queue to get a table for breakfast and the coffee was not refilled once Lastly, the check-in and check-out procedures took quite a while. One of the gentlemen mentioned it was a typical busy Saturday -- but if it was typical, then it's even harder to understand why they didn't seem prepared. In all, the resort is wonderful and the staff seemed very hard-working. They just did not seem prepared to handle a high occupancy busy time. I look forward to visiting again... but perhaps at a less hectic time than spring break. April 7, 2013
Rated 4 out of 5 by A nearly perfect hotel St. Regis Saadiyat is a nearly perfect hotel. The service in the buffet restaurant Olea is unorganized and has to be improved. There are no showers on the beach and not enough sunbeds and umbrellas available. when the hotel is nearly booked out. The hotel is pretty designed and well equiped. But there could be some more Arabic details. The athletic club is very good equiped and the staff, as well as in the restaurant Sontaya, on the beach and at the adult pool is very friendly. Food in the restaurant 55 & 5th was disapointing and therefore much to expensive. April 7, 2013
Rated 5 out of 5 by A great experience! This hotel exceeded my expectations. The place itself was fantastic; excellent location and super facilities. The staff were friendly, considerate and accomodating. The food was great. We ate in three of the outlets (Sontaya, 55th and Olea) and all of them were excellent. I was thoroughly impressed by the whole experience. Thanks! April 1, 2013
Rated 4 out of 5 by Good job evyerone Friendly staff, good property, great experience and location..thanks to one and all for a wonderful experience. Will definetly recommend to family and friends to visit. April 1, 2013
Rated 5 out of 5 by Oustanding A truly great hotel, fab facilities and a great team. Nothing was too much trouble and our stay was faultless. Absolutely no question i'd recommend this hotel to clients and friends March 28, 2013
Rated 4 out of 5 by St Regis Hotel. Saadiyat Island A very stylish and luxurious hotel . We had a lovely room and the Butler was very attentive and helpful , as were most of the staff. On arrival and departure the concierge and valet were not of the same standard. There are issues with congestion and valet parking in too small an area at certain times . This may seem petty but first impressions count! These staff need to be on the ball more. The hot section at breakfast needs addressing as there was always a queue . It is poorly layed out and two people should be cooking at all times to cope with the demand. We would recommend and definitely return again. March 28, 2013
Rated 3 out of 5 by Poor management skills After requesting a late checkout we where informed by two members of staff that we would not be able to stay in our room but could pay 800 dirhams for an upgraded room as ours was not available due to it being occupied for the next guests. This was confirmed by the duty manager by the two reception staff we spoke too. We where then informed by the duty manager that we could stay in our room for the price of 800 dirhams . We told the duty manager we only needed the room up to 10 pm of that day as we had a late flight out. We where then told we could keep our room for the price of 800 dirhams, we asked why we where then asked to pay this amount when we where not going into an upgraded room but allowed to stay in ours. On questioning the manager on this we told him that the room was not cleaned or fresh towels put into the room that day and what where we paying for. He then told us he would drop the price from 800 to 500 dirhams. We found the duty manager to be quite off hand and patronising towards us and on leaving the hotel completely ignored us. I have stayed in this hotel on business and pleasure now 3 times and never been treated this way before and have recommended this hotel to business colleagues and friends .this incident has left a sour taste ,we are not the type of people to complain but feel this needs to be brought to your attention as the duty managers attitude was not acceptable in the way he dealt with us.i look forward to a favourable response . March 23, 2013
Rated 5 out of 5 by This is really a high class hotel The hotel rooms, facilities, food, and staff are really those of a high class hotel. The location is perfect and the hotel is wonderful, both indoor and outdoor. March 21, 2013
Rated 3 out of 5 by Weekend Stay We chose to book this hotel at the last minute for a short break for my wife’s birthday. First the good and great of the hotel – The rooms are simply amazing The Butler Service is a special treat The Adult Only Pool is a great little treat and escape Down Sides Check-in was a complete disaster with us returning to the desk 4 times before getting our room key and being given 4 different timescales for entry to the room. Our Booking could not be found on the system and we initial sat for around 20 minutes while this was looked into. Check-out was a time consuming process also We found it strange/inconvenient that the restaurants were fully booked and there was no space for guests other than at the buffet restaurant, which meant we travel to another hotel for our evening meal. March 17, 2013
Rated 5 out of 5 by Great resort and location we will come back : very well equipped bedrooms and bathroom ; great pools with one adults only ; good food. very nice staff. One critic and advice for the management , such places equal outstanding quality and quality means procedures to stay on top and constant: obviously there are no procedures for room housekeeping so everyday something was missing or not cleaned , either bathrobe or dirty glass forgotten or paper on the floor:people were friendly and eager to fullfill our requests but too bad we had to ask. Great spa with efficient massages. March 17, 2013
Rated 5 out of 5 by Amazing attention to detail St Regis Saadiyat is one of those properties that live up to, and exceed, its marketing promise. From our entry into the impressive lobby and staff handling of the check-in, this hotel managed to combine those elements which others seem to have just pockets of. The tasteful decor, smiling staff (who strike the right balance of friendliness and professionalism) , clean rooms, superb food and proactive service make this one of my favourite hotels in the world. Without exaggeration. This hotel is an example of what can be achieved to make special moments for guests. March 17, 2013
Rated 3 out of 5 by Very poor personal butler service This property is beautiful, absolutely gorgeous. Staff courteous although sometimes in a very mechanic/scripted way. Interesting to note that the rooms do not come with a kettle or coffee maker, nor a dental kit or shaving kit.So basically everything you want you have to ask the butler service to serve you, which is fine, except that you don't have direct access to your butler and they seem to be extremely understaffed at the property, takes more than 5 calls for the butler service to be answered, and sometimes they just don't answer the phone. I had to wait for more than 1 hour for some tea to be delivered and that's after reminding them a couple of times. And this happened a few times during my stay with them. Other than the service, the property has amazing facilities and great beach access, perfect for couples and families with young kids. March 16, 2013
Rated 5 out of 5 by great hotel The hotel was first class but with two reservations. The check in clerk was rather cool! And our reservation was mishandled by the hotel. After I kicked off the manager handled our check in very satisfactorily! My only other qualms related to the DREADFUL Jazz music that was played all over the place all the time.Maybe it's just my taste but I found the discordant drivel most annoying after the first five minutes!! Maybe some chilling Arabic music would be better! Despite this I wholeheartedly recommend the st Regis! March 13, 2013
Rated 4 out of 5 by Lunch Lunch around the pool was an absolute mess. There was a restaurant which closed at around 3. Which then used to serve bar food but the stopped. You could order from a very extensive pool menu, but there was no where to eat it. Basically I stopped having lunch the majority of days. so at least i saved some money. March 11, 2013
Rated 5 out of 5 by golf holiday fled from a very long winter in europe and found 9 days of sunshine and luxury at St Regis. Beautiful location at the seaside of Sadiyat island. Close to 3 top golf courses. Close to a city that offers a wide wide range of first class world restaurants. March 11, 2013
Rated 5 out of 5 by Luxury on your doorstep First time my husband and I have stayed at this hotel and it was lovely staff attentive and everything first class Only down side was finding dust behind the bedside cabinet and the plug on the iron loose and dangerous March 10, 2013
Rated 4 out of 5 by A very good hotel Very good service at front desk. Food at main rest very nice for breakfast and lunch. Free morning coffee. Room light is good enough. Toilet is big. 30min to airport March 10, 2013
Rated 5 out of 5 by Nice hotel nice hotel but still some teething issues to resolve March 10, 2013
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