Rated 5 out of 5 by Kerimbasa What a great weekend getaway
Loved the hotel and the facilities. Great customer service and anticipation of needs.
Thank you very much for looking after us St. Regis Saadiyat team.
August 24, 2014
Rated 5 out of 5 by Yseffar By far the best hotel in the UAE
St Regis Saadiyat Island is our secret sweet addiction. Everything in this hotel makes you come again and again. It must be the 8th time we stay in this hotel. The staff are so careful making sure you are happy and well taken care of. Turquoise service however, hasn't improved since our last visit. 15 min to get my drink where there were 3 busy tables , including ours. I am not sure if it s the waiters or the Barman to blame, but it has always been a problem to get your order on time at Turquoise.
Having said that, I guess being used to such a perfect service in such a perfect environment makes you notice the smallest negative details. Thank you all for making our time in your hotel memorable as usual. We are coming again in the next few weeks
August 24, 2014
Rated 5 out of 5 by MrJon Above and beyond
The St. Regis continually goes above and beyond with everything - friendliness of staff, quality of food, beauty in the grounds and surroundings, and quality of the hotel and rooms. The staff greet me by name and are always friendly and very helpful. Being a frequent guest, I've explored much of the hotel - restaurants, room service, beach, hotels, fitness center - and must say that everything is top-notch. As a frequent business traveler, I stay at many hotels around the world, and the St. Regis is in a tier by itself. I wouldn't hesitate to recommend this hotel.
August 10, 2014
Rated 5 out of 5 by JFlamo Fantastic Experience
As a Platinum member I received an upgrade to an Ocean Suite. It was one of the best rooms we've enjoyed anywhere. The beach front location is beautiful.
It was the first time we'd stayed at a St Regis and this has taken our hotel experiences and expectations to a different level.
Forget the negative comments in earlier reviews. The butler service was prompt and attentive, there were no problems getting sunbeds at the pools or beach, and the hotel was faultless (with one exception).
The unfortunate exception was the children policy in all the restaurants. The restaurants themselves are great but families with strollers, pushchairs and nannies are intermingled with couples throughout the restaurants. These are not cheap places to eat and the enjoyment was spoiled by crying and screaming babies of whom the parents seemed oblivious to the privacy of other diners. Things were so bad at the Asian restaurant we had to leave and eat elesewhere. The restaurant said this has been a continual problem and they were looking to dedicate one of the several dining rooms to "families only". We'd just suggest the hotel does this soon or look at other ways of segregation, so other guests evenings are not spoilt by young and uncontrolled children.
Otherwise a perfect 10/10.
August 17, 2014
Rated 1 out of 5 by Khallad Need improvement
The first visited for any gust must be the excellent one not second visit.no any complimentary Coffe or juice or fruits in the room . There is no any note there is Coffe free .no Coffe machine in the rooms .
The smily people give the positive energy .
August 13, 2014
Rated 5 out of 5 by ThessP Expect Nothing but the BEST!
I have been putting off writing this review, because I do not know how to adequately express into words how amazing The St. Regis Saadiyat Island was and how special they made us feel - for me and for my brother birthday celebration.
What made this place so special? Well, it was the service and the staff.
First, we've got a free upgrade to an Ocean Suite. Very stylish, beautiful and luxurious with an amazing ocean view. And with a professional, personalized, and friendly check in with late check out. Thanks to the managers Damir & Joori and also to Chiara. It was an awesome arrival experience!
Second, the attention to all the details made during our stay at this property especially the Butlers. In fact they go out of their way to recommend more options for us plus a complimentary Birthday cake. Thanks to Marjorie, Nenita, Diana and Joana.
The food in Sontaya is exceptional! I love the taste, presentation plus ambience of this restaurant. Thanks to Jessa, Koko and Moe for their excellent service especially the manager Nay who came to table and seemed genuinely interested in our comments. Absolutely fantastic! Great food, great service, great atmosphere, great views!
And also I was so impressed and touched when the staff in Turqouiz surprised me with Birthday greetings together with a complimentary Birthday cake during our Lunch. Not only was the food was magnificent but also the unique location of the restaurant with an amazing sea view! Can't express a very nice feeling - the staff are very knowledgeable, friendly and accommodating. Service was exemplary and quick! Special thanks to Joana, Lem and Shijumon. If you are in town and want to try top class sea food, then this is best place for you.
The spa was so lovely, gorgeous and fabulous! It is overly luxurious! It has a very authentic ambiance with soothing music and fragrance floating in the air. With very professional, well-trained and friendly staff, it was excellent! We enjoyed our massage treatment. Thanks to Jacqueline, Jiriya and Ketut who did the massage treatment for me, for my younger sister and brother. The best massage treatment ever! And also to the receptionist Amine and Kanya who were very friendly.
This was our first stay and overall, The St. Regis lives up to it's name with their superb service to their guests. I cannot thank them enough as it definitely made our birthday celebration feel more special. We highly recommend to stay here as you will never regret. Expect nothing but the best! Would definitely come back! That was really a fantastic and unforgettable experience!
August 14, 2014
Rated 5 out of 5 by RooSheri Fabulous Experience
The best experience ever starting from the staff until the facilities , beach , pools and basically everything. Fabulous place
August 10, 2014
Rated 5 out of 5 by Glenn54 St. Regis Saadiyat Experience
Fantastic experience at the St Regis Saadiyat! Upgraded to an oceanview suite which was superb! The staff exceeded all my expectations! You're treated with all the flair expected of a 5 star hotel. I'll be back!!
August 7, 2014