Rated 3 out of 5 by waterbaby Check your Bill
Went on a golf package, was overcharged for Golf, F&B and Spa. It appears that Hotel had no idea what he package they advertised included. Basic Rooms great, staff good, good for a Golfing break only.
June 11, 2013
Rated 4 out of 5 by LankyGolfer Great Place for a short break.
Fabulous hotel, excellent food and service. We stayed for a long weekend break and this hotel was perfect for us. The pool area was relaxing and the staff were courteous at all times. The beds are so comfy.
February 17, 2013
Rated 4 out of 5 by Wolfgang Good address for golf holiday
Perfect stay for playing golf in Abu Dhabi. The hotel is absolute comfortable. But the service needs improvement, especially in the restaurant or at the concierge desk. But in total a fine holiday.
April 10, 2013
Rated 3 out of 5 by alhosany food
The food variety was great, all type of food from all around the world, but the taste was really disapointing, I had dinner and breakfast at fairrways,I and my family didn't like the taste of the food.
October 30, 2012
Rated 4 out of 5 by Gazzah Lack of Information
The staff at the hotel where really poor at communicating hotel facilities and tourism aspects in Abu Dhabi. Very dissapointing.
July 22, 2013
Rated 4 out of 5 by Mans11 This hotel has good view
Great hotel but I come sick because of
Was very cold ( every where ) even the room
We can't swetch off the A/C. And I ask to make check out 12:30 but the staff refused
Even I SPG member.
March 31, 2013
Rated 5 out of 5 by Fozy7 Fabulous hotel and staff
Just come back from a 2 week holiday and had a very enjoyable time. Firstly ALL the staff are very accommodating and friendly and cannot do enough to make your stay the best it can be. There were certain people who went the extra yard namely :-
Matt in reception who made all my arrangements for an unexpected trip to the hospital, Dimithre and Peter in the sports bar, John at Breakfast and Gabriel and Saatheesh at the pool bar. The only issue we had at the hotel was that we were on Half board for 2 weeks in the same restaurant and although the food was very nice it became a bit boring after a while and it would have been nice to try the other restaurants perhaps just once.
One issue we did have was getting back to the hotel at night by Taxi as they all indicated they didn’t know where the hotel or the golf club was - Just trying it on. It would be good if the hotel could give you information about approx costs when checking in. Basically it costs approx 50Drms to the Corniche, 35Drms to the Mosque, 35Drms to Yas Island, 10Drms to access the public Beach and 25Drms to hire a sun bed & 5drms for soft drink on the beach.
Although the hotel advertise the golf and Monte Carlo beach club there were no discounts offered which would have been helpful
There is a piece of land behind the lap pool / pool bar and if the management are interested I have an idea that would benefit the Guests to give them something to do during the day and also open up to non residents which would bring in revenue all year round and at the evening.
Finally would not hesitate to stay at the hotel again
Thanks you all very much. (Mark Rm 341)
September 24, 2013
Rated 5 out of 5 by DeeDee Great Hotel
We have stayed at many hotels around the world and this rates as one of the best. Lovely room, great view and facilities were great. We also enjoyed our game of golf!
June 9, 2013
Rated 2 out of 5 by Ford do not meet guest requirements
Disappointed - paid for 3 days of internet and for two days could not log on. Duty manager informed me no adjustment was avaialble. She was to contact me after I checked out and never did
July 1, 2012
Rated 5 out of 5 by Nivy2007 The staff and facilities are simply amazing
I was truly impressed with the friendliness and helpfulness of the employees. We stayed only one night but everyone was great. The security team helped me recover my lost ipad, thank you!
July 16, 2012
Rated 5 out of 5 by hramadan0 Recommendation
one of the best experiences i have had in a hotel, the overall stay was comfortable, rooms are very nice and food was amazing, i would recommend my friends to try it.
May 12, 2013
Rated 4 out of 5 by MarwaH I had to ask to be offered
My husband and I had to ask for everything.
We had a problem in the internet connection.
We had a problem in the payment method.
Coffee machine was not working in our first room.
January 6, 2013
Rated 5 out of 5 by UKAUS Amazing service
We found the staff extremely friendly, helpful and accommodating.
The hotel is great and the rooms very good. No request was too much and our children were made welcome by all.
January 5, 2013
Rated 5 out of 5 by Tony123 Excellent hotel
This hotel caters to your every need
The service was fantastic
Staff extremely friendly
Location is stunning as I like golf
Very quiet and an excellent place to relax
April 21, 2013
Rated 4 out of 5 by redtee All in one
Great location if you are a golfer that wants to have the opportunity to kick back after a round of golf, either around the pool or in one of the great restaurants.
January 7, 2013
Rated 4 out of 5 by Activ8 Quality hotel on first class golf course
Coffee and milk not restocked upon receipt of room, quilt cover upside down and half empty bathroom condiments, otherwise all was well
Pool bar service slow
February 3, 2013
Rated 5 out of 5 by aharisl the hotel is a very nice place for relaxing
the hotel has very nice view on the Golf field and they treat you in a very special way so all you need to do is to relax and your needs will be fulfilled
February 23, 2013
Rated 5 out of 5 by gedawy00 Dr Geddawy
A Nice, new, hotel. Staff are very cooperative. Food is excellant. Swimming pool and GYM are really nice.
I had an excellent short stay in Westin Abu Dhabi.
October 20, 2012
Rated 5 out of 5 by Catie Heavenly stay
It was indeed a heavenly stay for us. The food was fabulous! Staff were so attentive upon attending our needs..
We will definitely come back at westin auh!
August 22, 2012
Rated 5 out of 5 by Fabien Clear commitment to be among the best
Everything was just fine. From the minute I checked in till that I left the hotel I was served with professionalism by everyone including the janitor.
March 22, 2013
Rated 5 out of 5 by Aysha1980 Great staff, wonderful experience.
The hotel was great. The rooms were spacious and fantastic and the staff were helpful and friendly.
The perfect combination for a memorable stay!
August 28, 2012
Rated 2 out of 5 by Sherif Need improvement
Internet should be default to the guest but unfortunately I found it is paid
Expecting more faculities like comb, paste brush, mineral water etc
September 14, 2012
Rated 3 out of 5 by Roberto Good but not amazing
Overall I had a very enjoyable experience and the hotel itself especially being quite new is very nice with all rooms offering golf course views. Although I have to confess the very good rate during summer meant the value for money was much better, if I was paying full rate I would have been less impressed.
The real area for improvement I would say is in staff training and knowledge. A few quick examples - front reception staff informing me twice that breakfast finished at 11.30 when it finished very promptly at 11 leaving me little time for breakfast which like all hotels is not cheap. To their credit however this complaint was handled well and reasonable compensation offered. The technician who came to the room to connect a DVD player seemed to have little idea and needed my assistance. Concierge nearly left my luggage behind when I collected my car - thankfully I thought to look. Pool attendants don't assist with setting up beds and no offer of cool towels complimentary drinks etc that other very good hotels do. All day dining room seems under staffed and many don't know answers to simple questions ie what certain dishes on buffet were given many were not labelled. Generally I felt like an inconvenience.
These may seem like minor issues and they did not ruin the stay but they certainly need improving if The Westin is to live up to expectations of a 5 star hotel.
August 26, 2013
Rated 5 out of 5 by GirlNxtDoor Serene Surroundings
Excellent Stay! Thank you West In !
July 22, 2013
Rated 4 out of 5 by Tee6 awesome stay in this hotel
very peacefully situated, a perfect place to be for a holiday. i would say i had an awesome stay, definitely return soon.
June 17, 2012
Rated 5 out of 5 by Pam27776 Awesome Staff
This place exceeded my expectations. Laundry was completed the same day!
Food is very good.
Staff is alway courteous.
January 12, 2013
Rated 5 out of 5 by OndrejV Outstanding resort
Beautiful location on a golf course, with attentive and professional staff, excellent restaurants and in-room dining.
October 20, 2012
Rated 5 out of 5 by ALZEYOUDI excellent hotel
it is really a good experience to live in westin hotel & spa in Abu Dhabi City. it is a calm and clean>
March 31, 2013
Rated 4 out of 5 by Vick overall great experience
we were particularly surprised by the quality of food at the westin! the dinner buffet is fantastic!
February 25, 2013
Rated 5 out of 5 by petessaaa great hotel
Of over 200 hotels I've stayed in this is the best
June 28, 2013