Rated 4 out of 5 This Hotel can be good for a family has child
It is my first time to write the review for SPG hotel. I always love all hotel under SPG. However I am a little disappoint to this Hotel. 1. I stay in this hotel 3 night, spent $2,000 totally, I have no idea why hotel only put one night record on my account, and only give me 630points. 2. the Chinese staff overthere is not nice to Chinese visitor which confused me a lot. Firstly, hotel staffs are suppose to provide a good service to Customer from all around the world, I don't understand why she can be rude to the people from her country. 3. The free wifi in the lobby is not available for the customer already checked out. For some hotel, it is reasonable, however for the island hotel, my flight is at 7:00pm, I have to check out at 12:00, I can do nothing after check out except waiting. Lobby free wifi will not serve for the customer who spent a lot of money on this hotel but checked out. If I swim in the sea or swimming pool, I have to pay the extra ($20-$45) for shower after. Normally 5 starts resort hotels has the free area for customer changeing cloth and take short show around swimming pool and private beech. But this hotel doesn't have it, and provide all service on extra money pay. 4. The Tai resturant is good over there. The price and tast are good. I understand the Tai resturant required reservation in advance. However when I try to come into the Banna Tai as my appointment time, the waiter stop me OUTSIDE of resturant , and ask me many question rudly, even I told him that I had reservation already. Outside is showering, if the waiter let me come in and ask me question after I told him I had reservation, I will feel much better. 5. The staffs working for sport center are nice.
May 8, 2013
Rated 5 out of 5 by Evgeny great!
It was the best rest! Special thanks Ursula, Louisa and Mr.Doctor!
May 15, 2013
Rated 4 out of 5 by Sand128 Fabulous location
We have just returned home after staying at your Resort in a Water Bungalow. From the time we arrived at the counter at The Male Airport the service was nothing but professional, for the 7 nights we stayed. The accomodation, the food and the helpfulness of all the staff was outstanding.
We had the best ever holiday and would recommend this Resort to anyone of our friends.
May 11, 2013
Rated 5 out of 5 by fouine1973 un hôtel très très chic
un grand merci à Aurora car sans elle nous aurions été très embêté par la langue car nous parlons pas l'anglais et ceci et une petite lacune...mais nous avions une super interprête Française à l'accueil de l'Hôtel grâce à elle notre voyage c'est passé agréablement Merci Aurora et Merci à Julia super aussi vraiment à l'écoute de la personne et merci aussi au Docteur qui est sur l'île un homme d'un talent incroyable...les autres membres du personnels sont eux aussi très dévoués mais nous avons eu vraiment un coup coeur pour Aurora en tout cas un Hotel très élégant et très propre ce fut des vacances très plaisante.
April 30, 2013
Rated 4 out of 5 by Lily Ocean view from water bungalow is great
I stayed in water bungalow for 2nights, 2-May 2013 & 3-May 2013 & my room number is 113 .
The window near to bath tub is a bit old & the water in the shower area is stuck.
Some of the staffs in the restaurant are NOT really friendly to ASIAN especially in the FEAST restaurant for breakfast. They should greet & friendly to all the guests.
I love the ocean view from our water bungalow.
May 6, 2013
Rated 3 out of 5 by Zdmjack 马代满月岛喜来登性价比不高
May 3, 2013
Rated 5 out of 5 by bytmm 这家酒店很棒
今年五一前去的 入住二天沙滩屋二天水上屋 太棒了 泰国菜 东南亚特色菜 海盐餐厅三顿晚餐 绝对是享受 下次还想去
May 6, 2013
Rated 5 out of 5 by ctdelab todo muy bien comidas para mejorar
Salvo las comidas que podrian mejorar, el resto es excelente
May 4, 2013