Rated 1 out of 5 by Kristo MagicNo place!
Amazing place, the East Restaurant is cool. All apartaments have o beach view! At Night is more beautiful, because the wonderful lights decoracion! I recomend! And Phuket is beautiful out Pantog!
January 8, 2012
Rated 5 out of 5 by VickyB Unforgettable, Excellent staff, Great landscape
I had a fantastic stay with my partner. We were stayed with many hotels in Phuket. So, our conclusion is the Westin the best and most reasonable priced sea view resort in Phuket. It is located in a very good landscape. Perfect view of the ocean and environment very greenly. Staff are polite and helpful. We were being upgraded to one bedroom sala pool villa, it was spacious, see though bedroom, living room and bathroom were a surprise for us. We had dinner at our room the food were fresh and good taste. Our time at the Westin was short but sweet. So, we will come back and stay a bit longer for sure!!
August 9, 2014
Rated 4 out of 5 by Angie57 Resort very peaceful
Had a lovely stay here.
Could have had some entertainment in the evenings. Also the Prego Restaurant was closed and this was not mentioned.
Not good for people who have difficulty in walking or the elderly.
The Splash pool bar and facilities were also closed and again not mentioned anywhere.
The pool bar next to the closed Prego Restaurant wasn't open either, therefore refreshments had to be purchased in the main hotel, which was not ideal when lounging round the pool areas!
August 13, 2014
Rated 2 out of 5 by Govindaraj Hotel with
Unlike other SPG Hotels, This hotel doesnot meet my expectations. Service is poor and staff are not well trained. Pools are not well chlorinated, there are bugs in the pools and when complained, They take them out with nets. SPA in this hotel is good and relaxing. Food is average. This place is atleast 45mins to 1 hr drive from the airport.
August 12, 2014
Rated 5 out of 5 by BskiN Excellent Phuket Experience
Been to Thailand a lot, but first time in Phuket because of my seasickness. Took a bit long from the HKT airport, in fact it was just around 45 mins.
Very nice room with the balcony right towards the sea, internet speed was fast, so many choice of breakfast, quite nice and friendly staff and Westin experience team, especially Ms Wan.
The resort was new, facilities were new, this was better than Hilton Acadia Phuket where I stayed after Westin, Hilton was good,too, just a little bit old.
I've spent whole week at Westin, and never been out of the resort, it was good for just lay down in a sofa at the balcony, watch the sea and feel relax.
Better to use hotel's limo than local private car.
Better to have some down pillows, even Westin had nicely already prepared me a feather pillow before my arriving, still felt too high for me, the same thing happened at Aloft Bangkok.
August 10, 2014
Rated 3 out of 5 by MarkTexNYC Not bad, but didn't meet my expectations
My fault for not doing more research before booking this stay. If you're looking to be on a proper beach, this isn't your place. If you're looking to be close to lots of "stuff" (i.e. Phuket), this isn't your place. If you're looking for a resort to stay and not have to leave - you may do well here.
The setting is beautiful. Very hilly, so people with differing levels of physical ability should probably not stay here. Buggies are great and easily zip you around.
Two pools. Really not enough to support the resort if it's full. Lots of kids when we were there.
Decent views from one half of the resort -- but from the other lots of huge ships and factories.
Our room was decent. Nice garden tub. The AC didn't work well and it was loud.
The happy hour is amazing mostly bc it's complimentary for Platinum members. We participated every night and loved the live music.
The restaurants are mediocre and mega pricey. Was not impressed at all.
While our stay wasn't bad, I wouldn't return.
March 5, 2012
Rated 5 out of 5 by rezc00 Great experience!
Really enjoyed the facility. We met Masami-san and Alex as we checked in and they were great. We had a spectacular room and the service they provided was outstanding.
The view was amazing, the room was well appointed. It was a hike to get up to the room, but they always had a buggy available to take us, but we walked the whole time. The care put into this facility is very clear. The hotel staff goes to great lengths to make sure this facility is in top notch condition.
It is a very different way to experience Phuket. If you do not need to be near Patong and you are looking for a tropical, exotic and luxurious get away, this is it.
We can not thank Masami-san and Alex enough for their great assistance during our stay. We felt like family rather than guests.
July 31, 2014
Rated 3 out of 5 by Birsch2 I get it - it is the off-season
The room was nice, except for the sump pump down the hall that kicked on every 35 to 65 seconds all through the night. It would be great if you could insulate that door so the sound does not get out. Here is my biggest issue with your resort: everything I read about your resort boasted about three pools and four restaurants. Sure, it is the off-season, but you did have three out of four restaurants closed and two of the three pools. So, answer me this - if the resort was so empty that these 5 places needed to be shut down, why exactly was my room at the far west end of the resort? Why not put all the guests in the rooms nearest the only open pool. My (pregnant) wife had to walk so far to get to the pool that, most times, she was too tired to swim more than 15 minutes. It was very irritating.
June 8, 2014