Rated 5 out of 5 by al208 Wonderful experience
The Js Beachfront was beautiful and comfortable. The service starting from the reception, concierge, butler and the restaurants was professionally excellent with the extra human and very personal touch. The food was very good and especially the boathouse was a very beautiful place to unwind. The beach service was outstanding and we felt all the time like in paradise. We will go back for sure!
December 18, 2014
Rated 5 out of 5 by Norman14 This hotel is a perfect beach holiday
The hotel is a perfect spot for relaxation and activity.
The beach and sea are beautiful.
The outdoor activities are very well organised.
The rooms are superb.
Plenty of choice for restaurants.
The staff are very friendly and attentive.
December 10, 2014
Rated 5 out of 5 by WineAdvisoryGroup St. Regis Mauritius... Redefining Paradise
In 30 years of traveling I have never experienced a welcome like I did when I arrived with my family... and that level of gracious hospitality and fabulous service has continued throughout our stay. The setting, the rooms, the restaurants, the spa... everything about the hotel is magical... a place of dreams.
When I try to think of describing what it's like here I fall short... details seem trivial. So hard to capture the feeling here in words... so forgive me, for specifics look to other reviews.
If you're looking for a place to relax, be pampered, recharge, or just escape reality... the St. Regis Mauritius is the perfect place. The only problem? Like me... you'll never want to leave.
August 20, 2013
Rated 5 out of 5 by SarahRene Perfect stay, wonderful resort
We had a really great time during our two weeks stay at the resort, which is quite likely located in one of the most beautiful places of the island.
All our expectations were exceeded - our room had a wonderful view on the ocean, service was divine in all respects, the variety and quality of food and beverages was always outstanding, the music acts at the 1904 bar were superb.
Concierge-Service was a remarkable assistance in planning our trips around the island.
Finally, we want to say a special thank you to Kishan, Priscilla, Big G, amongst many others, not to forget the private pool staff, that made our stay even more enjoyable!
We wish you all the best and hope to come back to Le Morne real soon!
Warm regards from Germany,
Sarah & René
July 18, 2013
Rated 5 out of 5 by Richy76 The only five star to stay at......
We recently got back from the st Regis, As we normally stay on the east coast we heard great things about this hotel. We weren't let down! The service, food and attention to detail is by far the best experienced in mauritius. The kids club by far the best against other hotels in its class, and the facility's first class. Here a some of the highlights., the chefs table amazing experience. The simple India restaurant , first class well omits way to gaining a Michelin star. The Japanese restaurant. You would think that you are in Japan . The dolphins trip is a must and if you have family its a once in life time trip.
The butler service is like no other. Those guys really over deliver. This hotel is young in staff and new to the scene in Maurititus , but we can categorically recommend the st Regis Mauritius. No need to go anywhere else.
March 26, 2013
Rated 5 out of 5 by WA41 fantastic break
We recently spent a wonderful holiday at the St Regis Mauritius. We have been lucky enough to stay at many of the top hotels in Mauritius but think the St Regis is currently the best on the island due to the staff, the location and the fact that the property is brand new. Two highlights were: the room (a St Regis suite which was huge and had a stunning view) and the food (the meal at the Chef's Table was one of the best we have ever had, Gordon Ramsay et al included). The kids' club and teen room were also excellent. In summary, we could not fault the hotel and would recommend it without hesitation.
July 29, 2013
Rated 1 out of 5 by Ronya Disappointing Stay
My wife and I were very disappointed with our stay at the St. Regis Mauritius. It is a beautiful property and setting. The staff is professional and gracious.
However, there were just too many small errors and disappointments during our stay. On our first morning, our fire alarm went off at 6:15 am and again at 6:30 am. When we called the front desk for information, we got a fast busy signal. The Butler Deck didn't answer. We later heard it was an engineering problem that affected all rooms. After traveling half way around the world (literally) to visit Mauritius and the St. Regis, it wasn't how or when we planned to wake up on our first morning. It was disappointing that the hotel made no effort to explain or apologize for the rude awakening. It was disturbing that the hotel couldn't respond properly to a self-inflicted emergency.
The restaurants were only OK. The restaurants were not nearly as good as meals we've enjoyed recently at other St. Regis properties. In fact, almost all of the meals we had in Cape Town and the winelands in South Africa on this trip were superior and much less expensive than those at the St. Regis Mauritius. The St. Regis wine list was very limited, with perhaps 3 dozen bottles. There were only two pinot noirs, including a South African pinot for $235. The least expensive bottle was a $75 Sauvignon Blanc.
The resort is very family friendly. But, in our case, we were looking for a peaceful beach vacation, which this stay was not. At least half of the guests were families and, not surprisingly, kids are loud when they are at the pool and beach. On more than one occasion, young children interrupted romantic dinners with outbursts.
Unfortunately, we won't return to this St. Regis. It will give us second thoughts about other St. Regis properties.
April 23, 2013
Rated 4 out of 5 by NewMrsE Great Hotel with some room for improvement
The St Regis Mauritius is a beautifully property that has impeccable landscaping, a beautiful pool and wonderful restaurants. We made the hotel the final stop on our honeymoon and enjoyed three days relaxing at the pool and on our amazing private terrace. I was a little disappointed, however, that the hotel didn't really do anything special for our honeymoon. I don't generally expect anything for free, but the three other hotels we stayed at during the trip all recognized it in some way, whether with a bottle of wine or champagne, a little welcome gift, etc. We booked a romantic (and quite expensive) private dinner on the hotel jetty, which would have been an excellent way for the hotel to acknowledge our special occasion with something as small as a complimentary glass of champagne. To be fair, our butler put some rose petals on our bed that eventing, but coming off of other hotels doing a little more, I have to say that this left a bit of a sour taste in my mouth. Some other thoughts:
- Room was lovely and the breakfast was fabulous!
- Spa was great. I really enjoyed my treatment there.
- We ate at the Floating Market, Le Manoir and our private dinner (chef was wonderful about customizing a menu for us) - all excellent
- For a luxury hotel (and a new one at that), the towels and robes in the rooms didn't meet expectations. They were thin, pilled and often stained.
- The staff was wonderful about making us aware of options and helping us book things prior to our trip. It would have been helpful to have all of the dinners/activities we discussed in the months leading up to the trip printed out an in our room upon arrival.
All in all, it was a wonderful experience with just a few things we thought could be improved upon.
December 2, 2014