Rated 5 out of 5 by Rikki13 Great hotel
Fantastic hotel, wonderful pool area. Very kid friendly and hotel staff very friendly
April 27, 2014
Rated 5 out of 5 by happySabrina Exceeded my expectations
My staycation exceeded my expectations. The facilities are new and tip top condition. Staff was genuinely friendly and accomodating. Love the toiletries - excellent product!
Small point for improvement - hot items for breakfast was a tad cold.
March 11, 2014
Rated 5 out of 5 by brian8881 Lovely and romantic Hotel
THat is the first time i spent 4 nights in W sentonsa at singapore, the mood is excellent, staffs are helpful, the 24hrs pool is great, the breakfast at kitchen table is good. i recommend this hotel to my friends and personally, i will book w in my coming trips. amazing vocation feel.
January 6, 2014
Rated 4 out of 5 by kohb Facilities
Bed was too soft.
The only complain is that the steam bath was down when we last visited in Feb 2014, now is already Aug 2014, and the steam bath is still under maintenance. My wife was Disappointed as it was her birthday, and she really enjoy the steam bath facility the last time we visited W hotel.
August 12, 2014
Rated 5 out of 5 by Mishelle overall experience is wonderful!
The Welcome talent John and Woobar talent Julia are really impressive. So nice to talk to them. Other talents are also very helpful. However, the hotel shuttle bus service is not working really well, since we have been waiting at Vivo city for 45min and more, but we still cannot get on.
December 17, 2013
Rated 5 out of 5 by Reena Fabulous Tip-Top Hotel
It's my 1st time having a staycation at W Hotel (Sentosa Cove), & I can see myself coming back here again. The atmosphere of the hotel is just awesome. The room is way more Wonderful then I've expected. Worth my time staying there & thumbs up to the friendly&approachable hotel staffs. :)
March 25, 2013
Rated 2 out of 5 by Enamour Needs improvement
Staff was not helpful and took ~15min for each of checking in and checking out. Also, extended check out is to 12.30pm when every other 5 star hotel has a 12noon checkout time to begin with...
Staff was also not well equipped to answer queries. Much room for improvement on service.
April 1, 2013
Rated 5 out of 5 by John10 Wonderful stay, thank you
My family and I stayed at this hotel for 10 days recently and it was a wonderful experience. Staff could not have been nicer, room was fantastic. Great little restaurants just around the corner. Not much to add.
February 28, 2014
Rated 5 out of 5 by rokrsa The best designed hotel
I was super impressed with the fact that every inch in the hotel room was well thought and very neatly designed. It was a very refreshing experience
March 30, 2014
Rated 5 out of 5 by estuance Great service and fab facilities
The staff were very attentive and welcoming, always attending to our needs. The facilities were also kept extremely clean, and the variety of facilities wow-ed me. Will definitely be back again!
March 2, 2014
Rated 5 out of 5 by Phan82 Check out and In
special thanks Mr Aizat from front office and Mr Aldrin from Concierge team very helpful and professional and follow with starwood standard highstanding
March 21, 2014
Rated 5 out of 5 by euph0bear Cozy hotel at Sentosa
W Hotel Sentosa has a cozy and comfortable environment to it that gives us a really relaxing place to pamper our souls.
April 1, 2014
Rated 5 out of 5 by JovinaJakarta Excellent Service and Great Hotel
It is a great hotel, meet my expectation, young, trendy, dynamic and fun. The hotel is really great for weekend getaways to family and young couple and a group meeting. Thanks for the great serivce and great experience.
January 23, 2014
Rated 5 out of 5 by Adel41jdiwia Fabulous!
Very nice hotel! Stayed in Away room, d pool has jacuzzi but it's be better if the auto-timer for shut down is prolonged . Had to get out in the cold at every interval...
Best hotel I've ever been to!
January 28, 2014
Rated 3 out of 5 by Victor Mixed feelings but overall neutral...
This was my 1st visit to W Singapore - Sentosa Cove.
- Very fashionable design, decoration and layout.
- Fantastic welcome staff to greeting me and process my check in.
- Shane provided me the much needed assistance to ensure my party of 8 will not have any issues during check-in.
- Room was very comfortable, clean and had a balcony facing the pool. Too bad it was hazy due to forest fire elsewhere.
- Love the sleep and design of the room; especially the light switches (Hello, Get Away, Flirt or something along that line).
- Kitchen Table served good food and quite authentic local dishes.
- WiFi was not working on the 2nd & 3rd day of my stay @ Connect 2.
- Water pressure of the shower head was not strong (my party of 8 in different rooms felt the same way too).
- 2nd day of my stay, I had to request for room service 3 times (0830hrs, 1400hrs & 1700hrs) before my room was made up.
- The fried dough, fritters and chinese donut with red paste inside was totally not edible; either over fried or fried a few times. It was too hard, tough to chew.
June 22, 2013
Rated 5 out of 5 by marchmoo Beautiful hotel, great staff
The helpful checkin and concierge staff has provided great service with a smile. Hotel is beautiful and room is excellent loaded with amenities and toiletries. Good choice for family or couple weekend getaways! ^.^
December 17, 2013
Rated 3 out of 5 by Airbender The pool's great fun
Lovely and well-proportioned rooms, and ample comfort for couples. Great sized pool for lounging around on a gigantic float to soak up the sun.
August 13, 2014
Rated 5 out of 5 by curious52 Friendly and relaxed in a luxury setting
informal, friendly, elegant but missing some important issues to be excellent all the way
March 25, 2014
Rated 5 out of 5 by Jacelyn22 This hotel is clean and great facilities
Great location with sea view and many dining options around hotel.
Staff is friendly and have good customer service.
Facilities and decor is great and beautiful.
October 15, 2013
Rated 5 out of 5 by Rae55 This hotel is unbelievable!
Definately coming back, loved every minute, staff treated you like family, loved the hotel, loved Sentosa!
March 12, 2014
Rated 5 out of 5 by TanyaC Marvelous
Upgraded to the Marvelous room and it really was Marvelous! Love the huge balcony. Perfect place to watch the lightening storm with the large windows. Bathtub and products were perfect.
October 23, 2013
Rated 5 out of 5 by JTAN77 Great staffs & services from W SIngapore
Being to quite a numbers of good quality hotels but W Singapore really exceed my expectations throughout my stay with my family. Friendly & attentive staffs everywhere ready to serve you.
August 10, 2013
Rated 5 out of 5 by Vince28 simply stunning
the moment we arrived, the attention was gratifying..
the staff were polite and willing.
it felt like having personal assistants 24/7
certainly will be back
January 19, 2014
Rated 5 out of 5 by Hailey great escape from busy city
spend my anniversary in W SENTOSA.
everything was great
my 13 month baby really enjoy the pool.
the most comfortable bed in my life.
everything was great.
definitely visit again!
March 24, 2013
Rated 5 out of 5 by robbyp Hotel staff was superb.
I have stayed at many W properties. The staff at this location was FANTASTIC. They went out of their way to be welcoming and helpful. Will absolutely return her on my next trip.
February 6, 2013
Rated 5 out of 5 by mfpk Spacious Rooms
Great staycation away from the hustle and bustle.
Elegant spacious rooms with plush and chic decorations.
Great amenities and loved the delectable breakfast buffet spread.
January 14, 2013
Rated 5 out of 5 by FINCON Comfortable stay
Excellent Facilities and very Warm and helpfull staff.
Overall a very satisfactory experience.
March 2, 2014
Rated 5 out of 5 by Saltdoll Thanks for the upgrade!
Special thanks to Rissa and John for kindly considering my room upgrade request! You made my wedding anniversary celebration all the more special!
January 7, 2014
Rated 5 out of 5 by zac29sg Posh Hotel and Classy
Stay 1 night in the spectacular room facing the Yacht area. View was tremendous and the pool was so posh. Would definitely come here again and to enjoy the hotel
April 22, 2013
Rated 5 out of 5 by JDKMC01 One of my favorite hotels in the world
Stayed here for the third time in the last 12 months. Always a great experience. Friendly staff, great room and bed, Very good breakfast and lunch buffets.
November 15, 2013