Rated 4 out of 5 by Mm09 A comfortable stay
The Westin has what you would expect from this level of hotel. I found the staff to be professional and friendly, rooms were large and comfortable, and the facilities were good. The main let down was the food. The buffet breakfast was fantastic however, lunch and dinner options were monotonous and lacked variety and were $$$. It would have been good if they offered more buffet style dinners at a reasonable price. The Kids Club was also average. Activities were too structured and the level of staff professionalism and interest in the children was varied.
July 3, 2014
Rated 5 out of 5 by morpheus2002 Great family friendly hotel.
We only spent a day at the hotel when we were flying back from our honeymoon. Th hotel was a great choice and the beds were extremely comfortable. The breakfast buffet had a wide variety of choices and we specially enjoyed the healthy options such as freshly squeezed juices and joghurts.
We also tried their Italian restaurant and the prices were reasonable and the quality was outstanding.
The hotel has a departure lounge where you can rest and tak a shower after check out.
It is definitely a more family oriented. During our stay the majority of the hotel was filled with families with young kids.
Overall we would go back.
June 27, 2014
Rated 4 out of 5 by Europ4541 Excellent location
We stayed at the Westin for 2 weeks in which we combined trips and rest at the beach. It was a marvelous stay : very kind staff, helpfull. Good food and an excellent spa experience.
We 'll surely recommend your hotel for a stay in Bali.
July 5, 2014
Rated 5 out of 5 by Golfballs5 Immaculate grounds and exceptional customer service
The resort is of exceptional service with immaculate grounds and cleanliness! We stayed in the new wing which I would highly recommend as it can not be faulted! The staff went over and beyond to make our stay of 8 days as wonderful as possible! Ayu was brilliant in assisting us and making sure everything we required was delivered to its perfection. The beautiful resort comes highly recommend and we definitely will be returning. Thank you The Westin for our most relaxing and enjoyable stay!
July 1, 2014
Rated 5 out of 5 by dinofamily Great experience with kids!
Everything was great, except one thing:
When checking-in the reception told us that breakfast was up to 11:00. On the next morning we went for breakfast at 10:30 and found out that breakfast was over! Reported this to the hotel and it was noted down. I thought I would receive an apology or something like that, but I was wrong ...
July 2, 2014
Rated 5 out of 5 by Turning55 Excellent service
Quick response to request and excellent service attitude of staff. Would rate the
service as one of the best in Hotels I stayed across Asia, Definitely deserves and kept its 5 star rating. We has a family of 4 adults and 2 children who totally enjoyed the stay.
July 2, 2014
Rated 5 out of 5 by JASB Outstanding hotel
Our second stay at this hotel....and as experienced before it was wonderful! Staff are truly amazing, we stayed with our family and grandkids this time , children are provided for in very thoughtful ways from the kids breakfast, kids club and their owns fun pools. Meals were 5 star , spa massages were so luxurious. Will be back next year!!
June 30, 2014
Rated 5 out of 5 by Wien123 warm and caring staff
the service of westin nusa dua is very good, much better then another 5 star hotel I stayed in Bali for this trip. warm and caring staff, nice pools and beach. Especially recommended for family fun.
June 30, 2014