Sheraton Sanya Haitang Bay Resort

  • Haitang Beilu,
  • Haitang Bay
  • Sanya Haitang Bay,
  • Hainan
  • 572013
  • China
  • Map
 

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 45 reviewers.
Rated 2 out of 5 by Management below par 1. Accepted a larger group of conference than you can handle, resulting in: a. 800 gues for a breakfast cap. of say 120 person at one time. b. no seating arrangemnet. 2. Under trained staff, cannot even answer where are the Chinese restaurant and conference room. 3. Poor facility design: warm in the corridor, cannot shelter from rain. June 3, 2014
Rated 5 out of 5 by Hotel THE HOTEL HAS ALL THE REQUIRED AMMENITIES FOR A RELAXING BREAK, VERY GOOD POOL AND LEISURE FEATURES PLUS A WIDE SELECTION OF DINING AND BAR AMMENITIES April 9, 2014
Rated 1 out of 5 by Worst Hospitality This is the worst hospitality I ever had in life. Airport pick up service is misleading as it is actusally asking guests to take the public bus. The SPG conceige at the airport is not helpful as it only help guests who stays at St Regis. I was left out by the bus to the hotel and I was blamed by the conceige staff about it. Lifeguard is rude as he tried to kick the guests out from the pool. The bath tap was broken. November 9, 2013
Rated 5 out of 5 by Wonchuck Me and few of my friends were here. Nice beach, nice facility, nice dining conditions. All were just right. I hope to be back soon. November 4, 2013
Rated 4 out of 5 by Nice hotel, food not good Pros: Nice brand new hotel with great facility for kids. My 18 months baby had lots of fun in the kids center and pool. Cons: Some staffs need to improve their service mindset. Hotel offers SPG member RMB 80 credit for Children dine with parents. It was a good offer, but when we had the buffet one night, the staff told me that the baby already had buffet free, so we cannot have the RMB 80 credit for kids meal. We cannot have 2 offers at the same time. Anyway, I paid RMB 65 for a boiled salmon for my baby. Free buffet for a 1.5 year old baby is common sense for most hotels. I don't feel it is an offer. Plus there is not many baby friendly food in the buffet except fruits. June 11, 2013
Rated 3 out of 5 by Nice hotel Pros: Nice brand new hotel with great facility for kids. My 18 months baby had lots of fun in the kids center and pool. Cons: Some staffs need to improve their service mindset. Hotel offers SPG member RMB 80 credit for Children dine with parents. It was a good offer, but when we had the buffet one night, the staff told me that the baby already had buffet free, so we cannot have the RMB 80 credit for kids meal. We cannot have 2 offers at the same time. Anyway, I paid RMB 65 for a boiled salmon for my baby. Free buffet for a 1.5 year old baby is common sense for most hotels. I don't feel it is an offer. Plus there is not many baby friendly food in the buffet except fruits. June 11, 2013
Rated 2 out of 5 by Facility So So ! The Staff is Unfriendly! Do not expect the hospitality of the Front Desk Staff when you check in. They do not greet first. Lobby bar staff did not take a order to me because of chattering each other. I asked to staff, " Is here Self Service Restaurant ? " When you Check out, Please Check carefully the bill. It can be double Counting. May 20, 2013
Rated 4 out of 5 by great location and exellent concierge service. easy location from sanya airport. very nice to enjoy different pool style and nice ocean. quiet and relaxed atmosphere. and excellent concierge service! But it is so less staff to find who can speak english, it was really difficult to ask and get what we need. April 14, 2013
  • 2015-09-02T19:57:52.607-05:00
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