Rated 5 out of 5 by Ashy17 Beautiful
We have just returned from our third visit to The Andaman and are already planning another. We were lucky to have our room upgraded to a Sea Facing room which was fantastic, I had the opportunity one morning to watch the Otters swimming in the bay.
The staff are very warm and welcoming and go out of there way to help you. The rooms are very clean. The V Spa is a must for anyone visiting the Andaman. Enjoyed all the restaurants, Jala (Seafood) is outstanding.
This is a fantastic place to relax in beautiful surroundings and to take in all the wildlife. I cannot praise The Andaman highly enough, I love this place.
October 19, 2014
Rated 5 out of 5 by Christina25 Relaxing Weekend Away
Hotel was beautifully laid out and clearly preserved the nature surrounding the grounds. I loved the non-pretentious entrance and lobby area. Room had the most amazing view and extremely comfortable bed. All staff was incredibly polite and attentive. The service really enhanced the trip. We loved the element of privacy throughout the hotel as well. Dinner at Jala was absolutely delicious and cocktails at the beach bar were very good.
The only complaints about the hotel were that the first shower I took, the drain was completely clogged and flooded the entire bathroom. The drain should have been checked before we were allowed to unpack in the room between guests and when I called the concierge it took more than 25 minutes for someone to come look at it. Lastly, the food at the beach bar was not up to standards with the rest of the hotel. My boyfriend ordered the turkey panini and it was disgusting and inedible. The turkey was thick processed pre-packaged turkey. Being at a 5 star hotel, I highly recommend the beach bar get its food quality on par.
Overall a very relaxing and romantic weekend away from Singapore. Will definitely be going back and recommending The Andaman to friends!
November 12, 2014
Rated 5 out of 5 by tobyfel Close to perfection! We definitely want to come back.
This is a great resort hotel!
Arrival from the airport by taxi takes 45 minutes (fixed price MYR 65, half the price of the hotel transfer service MYR 110), along curvy roads.
The resort is isolated (30 kms from the airport) and there's nothing at all within walking distance, so we hired a car to do some exploring around Langkawi. However, the resort is wonderfully comfortable, so for shorter stays, you may not need a car if you just want to rest at the hotel instead.
Check-in was easy and quick.
The hotel is set within a rainforest, so there lots of lovely trees and wildlife around.
Our room was "a luxury seaview" room on the north wing (at the time, the south wing was closed for renovations). All the rooms (deluxe or luxury) seem to be the same size (43 square metres), but many will just have 'tree views'. Our first 'sea view room' had a tree obscuring our view, and we were finally moved to another room with a lovely, clear view. In the north wing, you need to be on the 3rd or 4th floor, and high room number (30+) to get the best sea views.
The room was large, clean and comfortable, with many amenities (coffee, tea, etc), and a large, comfortable bathroom. However, the balcony was small and only semi-private. The large king bed was comfortable, the air conditioning worked well, and we slept well.
You need to be very careful with locking the balcony doors, and not leaving things on the balcony, as the naughty macaque monkeys will enter your room and steal food (and possibly other things)! One stole chips from a mini-bar even while I did my very best to scare it away (they can act a little aggressive, showing teeth and hissing).
Free wi-fi in the room and around the hotel was very reliable but a little slow.
The beach is perfect. The water is flat and calm, warm and pleasant, and mostly sandy underfoot. There’s plenty of shade for the lounge chairs (ice water and towels are provided) -- I've been to many beaches, but this was definitely the best I have experienced!
There are only a few eating choices at the hotel, each seems a little over-priced. Our favourite was the main restaurant (unimaginatively called..."The Restaurant"). The breakfast buffet was very, very good and had a large choice of Asian and western style food. As we had a hire car, we also ate out (requiring a 45+ minutes drive).
The staff were very friendly and helpful and made us feel very welcome. We had a couple of minor problems, and the staff did their very best to resolve these for us.
The pool area is very nice, and there's activities provided by the hotel which are interesting. The wellness spa is beautifully situated, but we had mixed experiences with massages (2 were very good, 1 was poor, and 4th was simply bad and uncomfortable!).
The hotel is not cheap, but we had a fabulous stay and would love to come back! Highly recommended!
November 9, 2014
Rated 5 out of 5 by Novilie Lovely Honeymoon
Langkawi is a beautiful island & through The Andaman, A Luxury Collection, we enjoyed very much our honeymoon. It’s unforgettable. It has a beautiful beach (clear water, soft wave, soft white s&) & green forest hill at once are simply breathtaking view.
At the point of arrival, thanks to Pak Kamal who has explained and assisted us very much in transportation service. Great limousine service Audi A8. We like his punctuality. He is very helpful, sincere and friendly
Check in & check out process are very quick & smooth – Thanks to Christine, Mark and Hiew
We love the refreshing welcome drink and splendid room amenity :)
The resort offers very good Asian & Western cuisines at worth paying price. We went out for lunch & dinner & we found that the resort cuisine is still the best. Great taste & variety for breakfast, delicious signature dish at Tepian Laut Restaurant & not to forget the fresh seafood selection at Jala Restaurant. – Thanks to Aloy, Robin and Sri for making our dinner to become a romantic dinner experience at Jala. Very good and smooth team work
Other than the beach & hill side view that are astonishing, the resort offers activities & none of other resorts have, such as coral nursery, fish feeding, coral transplanting. It’s a must try activities in our list
We are looking forward to come back again next year for our second honeymoon :) :) & get to know Langkawi and the Resort better.
October 19, 2014
Rated 5 out of 5 by Nicolas60 Very nice stay at a wonderful hotel
Wonderful hotel with warm personal touch from general manager Ann Scott.
December 30, 2013
Rated 1 out of 5 by AsiaTravelExpertforUs Poor Quality and Bad Experience
We were very disappointed in both the quality and service of the hotel including the room, facilities, food and pool are. We would not stay there ever again....
December 25, 2011
Rated 5 out of 5 by KaikohJB Place for relaxation
I visited to The Andaman with wife and 9 yrs old daughter. They really had fun there during our stay for 2 nights.
My daughter enjoyed swimiming at pool and picking up shells at beach. My wife enjoyed sitting at beach and poolside. They also liked atmosphere. We were surprised to see monkeys from the room we stayed at.
About cuisine, various food was served at breakfast. We had very good time in the morning. We had buffur style BBQ dinner at Tepian Laut on 2/Feb. Wife and daughter were pleased with location and some dishes. Alnd we also enjoyed Malay traditional dance show. Although it was delayed to start, it was worth waiting for it for us.
We could book only two stays due to Chinese New Year holidays season at this first trip to The Andaman. But we experienced mood of resourt. We'd like to be back to The Andaman, Langkawi.
February 4, 2014
Rated 5 out of 5 by Harra44 A week of pleasure
If you want 5 star locale, facilties & service the the Andaman on Datai Bay is the place for you. Laze by the pool 10 meters from the beach with drinks and snacks brought to you all day. Puuurrfect !
August 5, 2012