Rated 5 out of 5 by Tillietiger Wonderful Wildlife
I just wanted to rely back to you on the wonderful Macaque monkeys. Even though they are quite cheeky they made our experience at the Andaman unique. It was a pleasure spending time watching these very intelligent creatures.
I didn't want you to think I was complaining about them! They were a treat!
We were very lucky to have also see a couple of the dusky leaf monkeys too...wonderful.
February 12, 2013
Rated 5 out of 5 by surfski808 My new favorite resort in Asia
Thanks to Tasriff and his team for making my stay spectacular! I really appreciate the upgrade to the suite. It was stunning. I never did come across any cheeky monkeys during my visit by the way. The beach, the pool, the forest, the seclusion, the service, all top notch. I will most certainly be back in the future.
March 11, 2014
Rated 5 out of 5 by Ned62 3 Nights in Langkawi (Andaman)
A great resort with excellent amenities. The service was impeccable, and every interaction we had with the staff was friendly, and professional. The F&B Manager (Teufik), also opened the breakfast buffet earlier on our departure day for us to enjoy their world-class breakfast, which exceeded our expectation, and left a great impression on my family, who had two rooms for three nights.
June 17, 2013
Rated 5 out of 5 by DB10 Amazing experience
I went there for 4D/3N and would recommend this hotel for anyone visiting the Island.
The Beach of the hotel is superbe, the staff extremely welcoming and the overall atmosphere is very positive.
The only little drawback is the location, in case you need to be closer to the Center of town this hotel is not made for you, however in case you are only there to relax, look no further.
September 13, 2012
Rated 4 out of 5 by Charles1234 Excellent stay but restaurant food can be improved
We just had a three-night stay at the Andaman and almost everything was very well taken care of. From our airport transfer, to check-in and to the prompt service rendered. For instance, our minibar fridge was not working at all, giving out lots of heat and sound throughout the night and the engineering staff was able to replace us with a new fridge late at night. Our kids' milk which could not be consumed as a result was replaced compliments from the hotel which we were grateful. The beach was awesome, the pool was well-maintained. The nature trails planned by their desk were very well-thought through. Suffice to say, this was what one would expect of a luxury class resort.
However, we had a terrible experience at the Restaurant (supposedly italian dinner). First, our seafood was raw in the middle and the chef said it was supposed to be so. Second, our ravioli was tough on the edges and still lukewarm in the middle, which again, the server conveyed the chef's words that this was how ravioli is supposed to be cooked. The servers were very patient and helpful and wasted no time in getting us a new order. However, we ended up waiting for 45 minutes and the food arrived with extra serving of salt, salt and lots of salt. We complained to the servers and were told that they were sorry and asked if we would like another order. However, with two crying toddlers at hand, way past their bedtime, we just couldn't afford the time nor the patience. We were utterly disappointed. One could usually tell a person's mood from his/her cooking.
Other than this unfortunate experience, we were fully satisfied with our resort stay with the Andaman!
May 3, 2014
Rated 5 out of 5 by MKeshreh Beautiful Hotel .... recommended for honeymooners
Very nice hotel. Clean and well decorated. You can spend the whole day in it without feeling boring. It has very nice pool with a private beach access.
Very friendly and professional staff. They just smile and greet you whenever they see you, trying their best to make you feel home.
Good quality of food in the restaurant. The Main restaurant server Malay and Western foor, there is also a Japanese restaurant whcih is nice. For seafood eaters, a very nice restaurant there. A live band is performing in the Lobby Lounge from 08:00 pm to almost 11:00 pm, very nice slow English songs.
The newly renovated "Pool Access" rooms are amazing. You can enjoy almost a private pool with a direct access from the room.
A little bit away from the main attractions in the city, so you may pay extra for taxi driver (40 MYR instead of 24 MYR and 70 MYR to airport).
All in all, very nice and beautiful hotel to spend your honeymoon.
January 23, 2013
Rated 5 out of 5 by Bells362 The staff could not have been more helpful
We loved our stay on Langkawi, the whole lay out of the hotel, especially the spa.
The most memorable factor for us was the friendliness, attentiveness and engagement of the staff without exception. Our first morning at breakfast we were greeted, our names and room number already known. Really impressive.
We also enjoyed a truly memorable spa experience. Highly recommended.
October 16, 2013
Rated 4 out of 5 by unhappyvisitor lost that luxury feeling!
this was my fifth visit to the Andaman (first time under new management) and unfortunately the feeling of exclusivity and luxury seemed to be missing this time around. Maybe due to the large number of families with kids. It was difficult to find a table at breakfast. The beach is still gorgeous, but i missed the cold towels that use to be handed out at the beach in the past!
August 24, 2012
Rated 4 out of 5 by Ruth123456123456 Nice but overpriced
Really beautiful setting, decoration and very friendly staff.
Overall happy with our stay, but restaurants were quite pricey.
Room on ground level was super - yet very moist prob due to outside rainforest, swinngpool and the heavy rain which is hard to avoid but maybe some de-humidity arrangements could be made.
Also some sevege smell coming from the bathroom sometimes.
August 5, 2013
Rated 4 out of 5 by Stremar PERFECT LOCATION,
Stayed for 5 nights for our anniversary. The location was ideal and the animal and birdlife was fantastic! The staff were super friendly and nothing was a bother for them.
March 31, 2014
Rated 4 out of 5 by olivsch Nice location in the Rainforest
We enjoyed our stay very much. The rooms are a little dark due to the fact that they facing the rain forest and that the interior is pretty dark. However half of the hotel will go under refurbishment. Good spot especially if you on vacation with your kids, nice swimming pool, monkeys and other wild animals around the hotel. Staff is very friendly and helpful.
May 13, 2013
Rated 5 out of 5 by Tillietiger This hotel has great facilities
The Andaman is wonderful. My 7 year old daughter & I had an amazing time during our short stay. The staff are all very kind. The facilities are great. The spa is a must. The monkeys are cute but don't be fooled, they are very naughty at times. I hope to return again soon but for a longer stay next time. We had a family wedding at the Andaman & it was magical.
January 23, 2013
Rated 3 out of 5 by BusyTravelling Good hotel but rooms need improvement
We were there for 2 nights. The room was not in good condition - paint peeling off the wall, wifi connectivity was not good and the shower facilities were too complicated to even turn on hot water.
On the positive side, the massage at the spa was excellent. Breakfast buffet had a great spread and staff were friendly. The beach is also nice and quiet.
July 15, 2013
Rated 4 out of 5 by April24 Relaxing and rejuvenating
Spent the weekend at the hotel and it was a great relaxation trip. Didn't leave the resort as it was far from everything else. Spent a lot of time by the beach or the pool, staff was great and attentive. Liked how the staff were actually cleaning up the beach every now and then to ensure that guests do not step on twigs and stuff.
December 9, 2013
Rated 5 out of 5 Honey Mooooon
The hotel, food (including wine) and hospitality were superb. The staff smiled as if they genuinely cared that you had a great stay at their hotel. We met the General Manager at a sundowner drinks reception and we said Hi every time we saw her. Personal service. The spa and jungle (morning and evening) were particularly luxurious and fun.
March 21, 2013
Rated 5 out of 5 by SAMMUEL50 This hotel has helpful and friendly staff
Location: is ideally located in a quiet and scenic and beautiful rain forest surrounding.Excellent clean beach front and the pool facilities for adults and children are very good.
Restaurants:The variety and quality of food are excellent,and served by very friendly staff.
Rooms:Very clean,but hot water system was not efficient at times.
August 26, 2012
Rated 5 out of 5 by voula55 Just like the movies..,only better
My husband and I went to the Anderman for some relaxation, we did not expect to be treated like royalty. So much relaxing and enjoying the sceanery and watching the monkeys! The food was First class and at any time of the day you could find something to eat, do or nothing but sit by the water. We were very impressed and loved it!
May 21, 2012
Rated 5 out of 5 by AIK62 RELAX AND EDUCATIONAL
A wonderful resort with a lot of "HEART-WARE"! The services are above expectation especially the concierge, front desk, Japanese restaurant and pool-side restaurant. Maybe they are too good so much so that they make others less than perfect! A must-visit resort if you are looking for a truely relaxing and educational holiday!
June 24, 2012
Rated 5 out of 5 by jll888 A place to relax.
We had been offered an upgrade to Luxury Pool Access Rooms as a Platinum Elite Member. The room provide a private deck access to private pool which is marvellous.
The hotel is surround by tropical jungle beside the beach which is quite a nice place to relax. You can see lots of wild animals like monkeys, lizards, bats, etc.
July 4, 2013
Rated 5 out of 5 by mrteejai Easter break
Firstly, the location of the Andaman is breath-taking and nothing short of spectacular. It's set in a magnificent rainforest and on an idyllic beach. Secondly, Anne and her staff are exceptional. They made us feel welcome and at home and were friendly, courteous and helpful - particularly Mizan! He's a wonderful fellow who made our stay extra-special. The Beach Bar is a delight, and the food and beverages we experienced at the various restaurants were delicious. Another great attraction at the hotel is the coral nursery and coral rehabilitation program. It's a fun education and great experience for the kids.
In terms of improvement, the only area I would point out is that the hotel does look and feel somewhat dated, but that aside it is a wonderful destination for a relaxing family vacation, and I would highly recommend The Andaman. I had considered the Four Seasons as an alternative, but am very relieved I chose The Andaman. The locations simply don't compare!
April 7, 2013
Rated 2 out of 5 by Sus2012 Overrated
I had high expectations when I went to Andaman for a relaxing weekend. I was very disappointed to find the property so "tired" and run down. The hotel is far from luxurious. I normally enjoy swimming but, the pool was so murky that I did not dare go for a dip. The spa was nice although the treatments were rather expensive.
June 27, 2012
Rated 2 out of 5 by Liza51 Location is not everything
Despite being in a wonderful location with wondeful views and beach the hotel lacks almost everything a "luxury" hotel should have in 2012. While new facilities are being constructed, which I am sure will help considerably, this hotel is very tired and local staff are unfortunately not up to the task of a 5* hotel . Shame.
December 18, 2012
Rated 5 out of 5 by Angie123 Very Good
A luxury hotel,very friendly staff everywhere you go. Amazing beach and pools and staff always ready to assist without being annoying. A great choice of restaurants and watering holes,only one suggestion although the rooms were comfortable they really need a freshen up bit old and shabby . I would recommend this hotel
April 1, 2013
Rated 1 out of 5 by plai1969 This hotel was below expectations
I booked the Andaman as I wanted to have a really great time with my family, in a place that promises a good kids club, great swimming pool and luxurious accommodation. Unfortunately, for the price we paid, this hotel turned out to be a real disappointment.
Firstly, the shower was blocked, which resulted in a flooded room
Secondly, the TV reception was poor requiring the maintenance man to come
Thirdly, the kids club was gloomy, and facilities for kids were lacking
Fourthly, we were not informed that we had to make reservations for dinner. We dined in the hotel, hoping that it would be a quick dinner. When we went down to the restaurant at 8 pm, we were told we could only get a table at 8.45pm, which we did. However, our food only arrived at 9.45pm! By then, we were starving!
Breakfast selection was also poor. We ate almost the same food for 3 days.
For the amount of money we paid, I was really disappointed with our stay.
However, the staff were always very courteous.
March 21, 2013
Rated 5 out of 5 by Mirofai64 Truly excellent resort experience
The best of luxury tropical resort holiday experience, made even better by superb staff offering friendly and attentive service. Food and beverage options are good, and the Spa experience is an absolute must. Definitely recommend for families, couples, or anyone wanting a few days to completely recharge and refresh.
December 16, 2012
Rated 5 out of 5 by Doogle This is a true Luxury Hotel with a superb location
We found the location of the Andaman to be exceptional, especially regarding nature and wild life related activities which are very well supported by the nature desk. Walking along the private beach is a delight.
The Hotel exceeded our expectations and we found the staff charming and helpful.
We will return.
March 13, 2013
Rated 5 out of 5 by Glepat This hotel has everything you could ask for!
This resort is exquisite! The most beautiful beach,which was not crowded at all being private ! The rainforest is wonderful-even the monkeys are cute. The woodwork in the hotel is wonderful also. The staff were overwhelmingly kind and helpful and we learnt so much from the coral talk. Highly recommeneded!
September 11, 2012
Rated 3 out of 5 by Jian Great Nature Surrounding
-Great surrounding with trees and plants
-Poolside ervices are poor or nothing at all
-Tons of FLIES!!
-Very limited restaurant selctions within the hotel
-Very limited shuttle bus services to town centers
-No restaurant within walking or short car ride outside hotel property
-Pool is NOT crystal clear
April 29, 2013
Rated 5 out of 5 by JonathanW Tranquility base
The fact that there are no motorised craft in the bay makes this resort a wonderful haven. The food in the Jala seafood restaurant was so good that it may well have been the best we have ever had whilst on holiday. The wine list was extensive for a hotel in Malaysia and the staff were fantastic.
October 28, 2013
Rated 4 out of 5 by beachfan The Andaman
This is a unique and fabulous hotel. The rooms are fabulous, but best of all, the staff strikes the perfect balance between professional and friendly and delivers on all fronts.
The highlight of our stay was seeing a flying lemur on one of the night guided nature walks right next to the hotel!
March 10, 2013