Rated 5 out of 5 by glenda109 attentive staff
clean facilities, delicious food, attentive staff at all times. enjoyed Coral Pool experience. our Restaurant waiter 'Hery' most attentive. happy staff, great quiet location. will tell our Australian friends...better than Phuket or Bali.
July 23, 2014
Rated 2 out of 5 by SPGmemberG Luxury Collection????
Look up the ceiling of the Grand lobby, it was filled with luxury spider webs, thats my first impression of this "luxury collection" and the rest of the day, i will only have a world to described----Disappointment.
while waiting for our upgraded room with lap pool, we were escorted to a normal deluxe room temporary. You may see broken door hinges, chipped off flooring along the corridor.
upon reaching a normal deluxe room, apart from the refurbished toilet, the room was a mess.
Bad odour of urinated smell were filled in the room,
watermark stained of unknown liquid on the bed-head wall, broken furniture hinges and non-functional TV.
Its location is unique, but with the poor upkeep and maintenance, i would rate this hotel as a poorly maintained 3 stars hotel. "Luxury collection" can't be seen. The named should be removed from SPG category to prevent further disappointment for others.
July 14, 2014
Rated 5 out of 5 by rwjb Beautiful and peaceful
Lovely quiet location, spectacular sunsets, lovely hotels, additionally the staff were very responsive when issues with the room were raised, all resolved with no quibble and indeed, a complementary bottle of bubbly left as an apology. Would definitely stay here in future!
July 7, 2014
Rated 5 out of 5 by Nicolas60 Very nice stay at a wonderful hotel
Wonderful hotel with warm personal touch from general manager Ann Scott.
December 30, 2013
Rated 5 out of 5 by KaikohJB Place for relaxation
I visited to The Andaman with wife and 9 yrs old daughter. They really had fun there during our stay for 2 nights.
My daughter enjoyed swimiming at pool and picking up shells at beach. My wife enjoyed sitting at beach and poolside. They also liked atmosphere. We were surprised to see monkeys from the room we stayed at.
About cuisine, various food was served at breakfast. We had very good time in the morning. We had buffur style BBQ dinner at Tepian Laut on 2/Feb. Wife and daughter were pleased with location and some dishes. Alnd we also enjoyed Malay traditional dance show. Although it was delayed to start, it was worth waiting for it for us.
We could book only two stays due to Chinese New Year holidays season at this first trip to The Andaman. But we experienced mood of resourt. We'd like to be back to The Andaman, Langkawi.
February 4, 2014
Rated 1 out of 5 by AsiaTravelExpertforUs Poor Quality and Bad Experience
We were very disappointed in both the quality and service of the hotel including the room, facilities, food and pool are. We would not stay there ever again....
December 25, 2011
Rated 5 out of 5 by Harra44 A week of pleasure
If you want 5 star locale, facilties & service the the Andaman on Datai Bay is the place for you. Laze by the pool 10 meters from the beach with drinks and snacks brought to you all day. Puuurrfect !
August 5, 2012
Rated 5 out of 5 by AK2726 Truly a 5 star experience
This is actually my second visit to The Andaman this year. The first visit in May & being on an off-peak month, so the service is excellent and to be honest, I'm bit sceptical on my second visit in Nov which is on a peak season, that The Andaman can maintain such a high standard on their service, and guess what, they prove me wrong!
The service is still excellent despite the hotel was having lots of guest. Everywhere in the hotel, the staff will greet you with a smile the moment they see you. The staff will try their best to fulfil your request and if they are not able to help, they will check on the matter & revert back to you.
Food was excellent and I would suggest to try on their healthy cuisine menu & also the Japanese Restaurant. The service staff in all the restaurant is attentive & helpful.
Being surrounded by million years old rainforest & beautiful sea, The Andaman offers a number of activities to the guest. There is a complimentary morning / evening nature walk & if you're lucky, you will be able to participate in their coral reef clearing activity.
From the day we arrive till the day we depart, we are truly happy with the service. Kudos to all The Andaman staff!
November 30, 2011