Rated 5 out of 5 非常满意 超出预期
December 9, 2013
Rated 4 out of 5 by Law67 My wife birthday
Celebrating my wife birthday with mid-autumn festival like last year, my wife and my family was totally satisfied with the environment, the room, the restaurants as well as the services. Appreciating me as a gold member, we were upgraded with a junior suite which make my wife very happy. We have vistied both the Chinese restaurant and the Italian restaurant, they both provide quality food, good environment and services. One addition point is that the hotel may provide shuttle to the city as well as information about it so that we can have a closer look and understanding of the city and may buy somethings which is famous there.
November 19, 2013
Rated 4 out of 5 by Jimmy2122 阿拉伯风情度假酒店很特色
November 12, 2013
Rated 5 out of 5 亲切
December 29, 2012
Rated 4 out of 5 by justin29 环境很美，设施不错，服务有待提高
酒店的园林和露天泳池很漂亮，晚上的音乐喷泉也很美，客房面积一般，卫浴间比较大，硬件基本能达到五星级水平，但是管理及服务水平与五星级仍有一定差距。首先在前台CHECK IN时，并无给予任何的SPG会员待遇，我只好主动提出升级客房及延迟退房的要求，但前台MM对此竟然是一脸的惊讶和茫然，于是去请示主管，最后才同意了我的要求。但到了第二天中午12点多，我和家人正在午休的时候，房间的电话突然响了，我们都被吵醒了，居然是前台打电话来催退房，我说不是延迟到下午四点了么，电话那边冷冷的说：那就多收半天房租。当时我就直接懵了，说延迟退房不是会员待遇么？而且CHECK IN的时候你们也已经同意了啊。接下来对方说的理由更是让我哭笑不得，说因为我是团队入住，所以不享受会员待遇，我当时确实有点火了，说你们搞清楚状况再说吧，于是挂了电话。但这个电话已经让大家的心情变得不愉快，原先对酒店的良好印象也一扫而空。不过现在在点评的时候我仍然选择了推荐，因为我相信这不是喜达屋应有的服务水平，我更愿意相信这是个别事件，希望酒店的管理层能重视，从而提升服务水平。
October 23, 2013
Rated 4 out of 5 by LenojAnthony “Amazing place not at all like the reviews I read”
We checked in to the hotel and we had a very Warm welcome and very courteous staff assist us with our rooms ,we got a nice upgrade to the 7th floor 2728 ,later we tried the YUE chinese restaurant which had very good food and the staff and they assisyed my son Jaeden with some croissants as he didnt wanna eat chinese.We had a suprise knock at the door and the manager got us a birthday cake since it was my wife's birthday ,that was so cool.We had dinner at Bennes Italian restaurant ,The Spa was a good stress buster and overall a great experience.I was a little sceptical because I read a lot of reviews and I think either they did a good job rectifying them or all of them were not true.I will definetly come back to Sheraton Qingyuan
October 9, 2013
Rated 5 out of 5 by Simongan Fabulous Hotel...
This hotel stay was a surprise to me and my family, we extended our stay from 1 night to 2 nigh and then to 3 nights finally, 3000 star points to redeem free night, great deal!!!
My baby loves the music fountain and we had to take her for this show every night. We love the local food - Qingyuan Style Chicken. We highly recommend this hotel, one hour by fast train from Shenzhen... :)
June 26, 2012
Rated 4 out of 5 by Jack8 很有特色的一家度假酒店
September 7, 2012