Rated 5 out of 5 by csm57 Madden Experience
We were there as part of a retreat with work. It was a fabulous luxurious experience. Service, food and amenities were five star***** all around. We would definitely stay there again (albeit in cooler weather) and highly recommend The Phoenician. In my view, there is no comparing the aesthetically pleasing design of this hotel with any other in Arizona. It is also very close to Scottsdale Fashion Square, a world-renown shopping venue.
August 11, 2014
Rated 5 out of 5 by RockyRae Drinks at Thirsty Camel
We ordered two Ketel One Vodka/Rocks. Truly very "small" amount of vodka. While the drinks were complimentary, that wasn't known when ordered, so apparently this is now the standard size drink -- 4/5 sips and gone.
August 2, 2014
Rated 5 out of 5 by JBL2014 Outstanding as always
We come back every year for 12 days. Ultimate luxury and customer service!
July 31, 2014
Rated 1 out of 5 by Maxi77 Another great experience
This stay exceeded my expectations. The entire experience was one that I'll never forget. Great staff and always attentative to every detail.
July 19, 2014
Rated 5 out of 5 by osu1982 Excellent Hotel - Exceeded Expectations
From being greeting when we pulled up, to check out, every minute of our stay at the Canyon Suites in Phoenix was wonderful! All the staff was incredibly pleasant, accommodating and all around terrific! Big thank you to Alex, our main representative. Alex made sure every detail of our visit was perfect - she was just great! We can't wait to go back and stay again. Thank you!!!
July 16, 2014
Rated 5 out of 5 by dembuck beautiful setting
great service and beautiful setting
July 16, 2014
Rated 5 out of 5 by jlthomp1 Resort provided for a great desert get-a-way
My wife and I chose this resort as a mini vacation get-a-way and we're glad that we chose this particular resort, versus the many others that we researched. All of the staff went out of their way to make the stay very enjoyable and the friendliness of everybody that we encountered was phenomenal. Any staff member that we approached to ask a question or if we were looking for something in particular, stopped and just took care of us right then and there without hesitation.
We elected to do alot of walking in between the different spots of the resort because we wanted the exercise & wanted to look at the landscape but any staff member that was on a golf cart would stop and offer us rides.
The night time turn down service was a very nice touch. Our room was very relaxing to retire into at night. Ice bucket fully filled, classical music on the radio, water and ice by the bedside along with foot mats and slippers. All very nice touches.
We had room service delivered to us for breakfast on two different mornings and breakfast was delivered on time, if not a little early and was delivered fresh and hot each time. Staff members whom delivered breakfast went out of there way to make sure that everything was set up perfectly.
Everything about the stay was impeccable!
July 14, 2014
Rated 5 out of 5 by MarkandSabrina Amazing
We must thank Amanda for her excellent work setting up for our stay. Damian was very responsive and courteous in handling our varied needs for assistance and transportation. Greg was a delight and wonderfully educational at wine time. My wife and I were VERY pleased with our whole anniversary experience and look forward to our next stay. Mark and Sabrina
July 9, 2014