Rated 4 out of 5 by Malki This hotel has great staff
I arrived at the Sheraton Hotel with my family for five days. I would like to recommand the hotel. The staff in the hotel were extraordinaraly nice and kind and did what they can to makes us feel good. The food was delicious and diverse. The room was clean.
The only thing that was less suitable in the hotel is the family room that was a liittle bit croweded and the bed for the children was small and uncomfortable.
August 11, 2014
Rated 5 out of 5 by BBBs A real treat
I booked this hotel for a week's holiday with my daughter of 12, travelling alone we felt completely safe and spoilt. The hotel is beautiful, the food at breakfast very good, only stayed B&B so cant comment on evening meal although dined one evening at L'Onda which was excellent with stunning sunset views on the balcony. Plenty of sunbeds and pool choice. Great to have the choice of relaxing poolside or on the private beach. The staff were extremely polite and friendly without exception. Highly recommended.
July 27, 2014
Rated 4 out of 5 by CupcakesHongKong Good overall property
Good Property, appreciated Liza who checked me in, she was kind and quite receptive, that was by me appreciated. Property is large, only two issues, WIFI in room is not stable, that is a problem based on my needs to stay connected professionally, and towels always not available in gym each time I visited.
August 10, 2014
Rated 5 out of 5 by betsy12 40 more
We had a perfect experience at your hotel. The SPG Concierge, Lisa, was exceptionally helpful and informative. Her recommendations and suggestions for dining and assistance with our lost baggage were above and beyond the call of duty. We will never forget our 4oth anniversary at your fabulous resort.
August 5, 2014
Rated 5 out of 5 by Mano14 Top hotel for holidays and more.
This is a hotel that excells in all respects.
Staff, amenities,food, location,just name
It. I think that Starwood would contemplate
of movinf this hotel to a higher category,ie
Luxury Collection,or other.
August 5, 2014
Rated 5 out of 5 by Patel71 Aegean Family Holiday - last 2 weeks of July
Room: Junior Suite - I had expected a separate lounge, however the room was nice and roomy. The contemporary décor was well kept. We were upgraded later to a Suite as our room had an issue. This room was just as nice and larger. House keeping in our original room were much more meticulous then for our upgraded room, but both rooms were kept very clean.
Restaurants: We had HB and regularly visited the buffet restaurant - the staff from front of house to waiters were very welcoming and made the experience very pleasurable. One thing I would encourage is a little more variety so each day is not too similar. We also ate at the Italian which was very good. Also the pool side restaurant served good light lunch options.
Facilities: Gym - was good however small for such a large hotel, however it didn't take too long to get on a machine of choice. When I stayed over there where 3 cardiovascular machines out of use.
Pools - 3 outdoor and 1 indoor all kept very well the loungers and towels were well provided too.
Beach: Beach is very close however it is a pebble beach. We travel to Lindos and the beaches there and on route are fantastic.
Facilities: WiFi in the reception was of good quality, we didn't opt for in room. Car hire was represented by Sixty and we utilized this favorably.
August 5, 2014
Rated 4 out of 5 by JessicaC Great experience!
Great hotel location with an amazing vew right in front of the sea facing the sunset.
Very nice facilities, 3 pools but stilt not always enough chairs for everybody.
Nice food at the pool restaurant and great service at the italian restaurant with its beautiful terrace facing the sea.
We also enjoy the small and friendly animation team that does its best to put a little animation around the pool such as aqua gym and waterpolo.
Great live shows in the evening by the pool.
It is also very easy to rent a motorcycle/car from the reception desk, very efficient and simple rental system.
Nice buffet breakfast, fresh juices are not included.
July 27, 2012
Rated 5 out of 5 by Rowley73 Probably the best staff in the world!!
Where to start??? Just got home from 2 weeks at the sheraton with my hubby and 9 year old daughter and we loved it!
The hotel looks beautiful set into the mountain, and our room had amazing views across the sea to turkey! Stunning!
The most impressive thing tho is the staff. I have never been to a hotel where the staff are as amazing as here. Nothing is too much trouble, they are always smiling, so friendly, Theodora, 2 michaels & the other waitresses at the pool bar have been so lovely and have been so attentive and friendly can't thank them enough for their wonderful hospitality. Eleni, Dita & Sakis at the view bar on 6th floor again amazing, superb service with a smile guaranteed, along with all the waiters/waitresses who has made our stay so special.
The animation team, Rik-e, raul, Richard & Saskia have been so much fun, my daughter has thoroughly enjoyed their games and mini discos so much, she cried all the way to the airport cos she misses them already! Would be nice if the sheraton gave the kids club a bigger venue so they could do more activities in doors, maybe incorporating to games room so it's cooler and more to do, but the outdoor activities at the pool are fab and fun. And was a pleasure getting to know the animation team! Eden loves you all and willbe teaching all the disco moves to everyone for a long time I'm sure!!!
The Italian restaurant was beautiful- stunning views and superb food although a little pricey but well worth it. Sit on the 6th floor on the comfy sofas and watch the sunset over the mountains of Turkey aNd those moments are priceless!!
We have really enjoyed our stay here and recommend the hotel especially for families
We enrolled our daughter at surfers paradise surf school on the beach and that was amazing too
We also went to macro polo restaurant in the old town and it was so amazing totally recommend it!!
So many happy memories ansa great choice for our first holiday in Greece.
August 5, 2014