Rated 4.1 out of 5 by 103
Rated 5 out of 5 by LouC The staff are fantastic!
I was unsure what to expect on my 1st visit to Bali & am now busy planning my next trip. From the moment we arrived we were amazed at the accommodating & friendly staff, nothing was too much trouble & everyone we encountered greeted us with a smile. The hotel is in a perfect location with the beach across the road, mall & market shopping on your doorstep. Both Bene & Feast restaurants have great menus with delicious food & the breakfast buffet is one of the best I've experienced. Well done Sheraton, I'll see you again soon!
Rated 5 out of 5 by MikeGags The only place we'll be staying in Bali
I confidently recommend the Sheraton as the place to stay in Bali. You will not be disappointed
From when we arrived, the staff were welcoming and friendly.
The hotel has a similar atmosphere to that of a resort, but being in the middle of the main hotspot around Kuta.
The Sheraton will be where I stay when I return to Bali and have already suggested it to many friends.
Thank you to Dario and his team for his generous hospitality and the experience.
Rated 5 out of 5 by KKatHK Convenience location with a big shopping mall
Located in heart centre of Bali, great location, with the Beachwall mall, many shops and open until 12am
Rated 5 out of 5 by spencertorpy Very good Hotel
Nice upgrade for Platinum as well as good Platinum recognition. The hotel is new and very comfortable. Quiet room I was worried after reading previous reviews. Excellent staff. Always greeted. Excellent breakfast buffet. Great View and location. Lots of restaurants and bars within short walking distance. Nice mall next door
I Ordered a 500ml draft beer at Bene's and the glass was full. I told the waiter there was less than 400ml in the glass. He disagreed. I then kept the glass and ordered a bottle. I then poured the bottle in the glass to prove there was less than 400ml and the waiter then agreed. In Canada management could be shot for such a large mistake ( Just kidding ). I hope they correct this issue. The restaurant still charged me the same price. The food was good.
The sauna is never on and takes 20 minutes to warm up. Not always convenient. Also the water in the shower at the spa is cold. The change room in the spa needs more attention.
The internet is very slow after 8am in morning.
Over all I would recommend the hotel and the Cons can be easily fixed
Rated 5 out of 5 by Agiku Hotel for everything
We can do for business, lea sure, cultural activity, and exercise in this hotel
Rated 5 out of 5 by Emmanuel3049 Excellent hotel
Fantastic hotel, great location and incredible staff that anticipated our needs during our stay.
Rated 5 out of 5 by ronjon2 Great Experience
We stayed a week in mid October. Location is great for access to Kuta and across the road from the beach. Your choices are seclusion in the sun chairs across the property to the hustle and bustle of the streets around the property. Entire staff was attentive and professional with all guests.
Breakfast buffet selection had a bit more local fare than the regular SPG property and an had an very good Thai massage at the Spa.
Will definitely return.....
Rated 5 out of 5 by Jacky38 Wow ! Fantastic! The Best !
We absolutely loved our stay at the Sheraton. Having travelled extensively, I believe this has been our favorite hotel thus far. Dario ( General Manager) and all other staff were the most beautiful, most friendly and dedicated staff. What great assets to have. The restaurants, bars, pool and rooms are all outstanding. The food...wow....buffet breakfast is the best. We will be back to Bali in July next year will most definitely be staying at the Sheraton. Thank you for such a wonderful time.