Rated 5 out of 5 by VaneCR Una experiencia inolvidable
El lugar es precioso, la playa es lindísima, la atención que nos brindaron excelente, es muy tranquilo, como para ir a descansar o para ir con la familia, con niños.
20 de agosto de 2012
Rated 5 out of 5 by Jorge Un verdadero resort en Costa Rica
Este hortel es especialmente para todas aquellas personas con un gusto exigente, ya que satisface a cualquiera, es un lugar donde de verdad se mantiene un equilibrio con la naturaleza y su atención al cliente esta muy bien definida, excelentes ambientes, muy buena comida y variedad, tranquilidad en todo su esplendor y sobre todo mucha satisfacción y descanso.
El hotel Westin supera las exigencias mas altas de cualquier viajero pero sobre todo sobresale el carisma y el respeto que muestran los empleados, que a la vez se convierten en muy buenos anfitriones. Su sistema todo incluido se sale de lo rutinario de todos los otros hoteles, aqui a parte del todo incluido en alimentación tambien es todo incluido en sabor, variedad y gran calidad en la preparación de los platillos, los cuales no se encuentran servidos sino que se preparan en el momento, permitiendo interactuar tanto con el personal de servicio como con el chet y esto lo logran por la gran cantidad de restaurantes que ofrece el hotel que en lo particular es otra cosa que impresiona.
Su servicio a la habitación es fenomenal y muy agil lo que permite que tengas mayor privacidad y horas de descanzo.
29 de febrero de 2012
Rated 5 out of 5 by Maverick Servicio excepcional
Quiero felicitarlos por un excelente servicio al cliente. Me queda muy claro que la misión del hotel es deleitar al cliente con sus servicios. 100% satisfecho. Excellent customer connection. Bravo!!!
31 de octubre de 2011
Rated 2 out of 5 by Rita71 No cumplió mis espectativas
El tiempo de espera para un pizza fue de más de hora y media, pedí una copa de vino que nunca llegó. el room service deficiente, dos horas de espera y la comida llegó fría,
El aire acondicionado no funcionaba bien.
No lo recomiendo
16 de octubre de 2013
Rated 5 out of 5 by Antonio 5 glorious days at the Westin Playa Conchal
We checked in for a 5-night stay in the Royal Beach Club section for March Break, 2014. As a Platinum guest, we were accorded 1st class treatment - including an upgrade to a corner suite in Tower 1. The suite included a king size bed, two Jacuzzi baths (one indoor, one outdoor), an enormous rain shower, and a huge balcony. There is an onsite concierge to arrange shuttles, refresh the in room mini bar and make tour arrangements. John (our concierge) was the best, as was Maureen, the chief concierge. Daily activities at the resort, including early am exercises, were available, and we found the trainers to be excellent. There are 8 restaurants on site, and we tried them all! The best (for dinner) were Les Candelas & Faisenellas. Our daughter loved the mojitos in the swim up bar, and the Costa Rican beer was not to shabby! All in all, a great place to sit back and relax for spring break. We were sad when it was time to go home!
18 de marzo de 2014
Rated 5 out of 5 by arky This resort is Paradise!
My wife and I just returned from a week at this nearly paradise like resort! I cannot overstate what a wonderful stay we experienced.
The property is located on the beach about a 50 minute ride from Liberia airport. We arranged a shuttle but a private car rental appears to be a safe and reasonable option. I would be sure if driving yourself of accurate directions for the route.
Upon arrival an open air Westin Playa Conchal reception center will take your luggage and transport you to your room after you have checked in. The transport is via a small shuttle with travel time 3-5 minutes along paved pathway to your building. Most buildings are comprised of 8 guest units. The rooms are attractive, comfortable and modern and feature flat screen TV, separate sitting area with couch and desk. Each guest unit has a comfortable open air covered patio right outside the front door to enjoy during your stay.
The resort is all-inclusive with no limitation to food or drink. We had never stayed at an all-inclusive and thoroughly enjoyed the experience. Multiple restaurant options provide opportunity to find food preferences or sample the different cuisine themed styles. Numerous bar locations are found over the property for alcohol and non-alcoholic beverages for you to enjoy throughout the day.
Landscape and grounds are very attractive consistent with Central American Costa Rica. A very large pool is available to all with configuration lending to a sense that the pool is not overcrowded. A second adult pool is also good size and easily accessible from all units. Both pools have swim up bars to enjoy.
The property sits on the edge of the ocean with a nice beach with smooth sand and, during our stay, gentle waves. As you enter the beach locals wish to offer massages, 4-wheeler rentals, and souvenirs to purchase but we did not feel this was uncomfortably intrusive.
A Robert Trent Jones golf course is on property and is an enjoyable layout with several views of the ocean as well as the surrounding countryside with vistas from various course elevations. The course was well cared for and the pro shop had available abundant new model Callaway golf sets to rent as needed. Green fees seemed reasonable for a Category 7 resort.
Three tennis courts are on site, available for play without charge before 6 pm each day and there was always a free court for us to walk onto. A tennis pro will provide lessons as desired and this is easily arranged at the Activities Center.
The grounds have numerous iguanas and coatimundis which guests enjoyed watching. Howlers monkeys can be heard and seen in the trees and could be seen close up one morning when they were in the low trees along the beach as well as various times while on the golf course.
The staff throughout the resort was always cheerful and helpful, spoke English well, and communication was never a problem.
February weather was warm (90s), low humidity and barely a cloud in the sky.
My only disappointment this entire week was minimal perceived recognition for our Platinum SPG status regarding room assignment. Nonetheless our accommodations were wonderful.
This is a fabulous vacation resort deserving of Category 7 status. We hope to return.
4 de marzo de 2014
Rated 5 out of 5 by Lakers Third visit as refreshing as the first
We visited the Westin Playa Conchal for a third time for a couples retreat and continue to be impressed with this resort. Prior to our arrival we received a very pleasant, welcoming email from guest services and were thrilled upon arrival that our dinner reservations were made in advance. The attentiveness of the staff is second to none, and they truly went above and beyond with every interaction. Our butler sought us out every morning to inquire about our stay and any needs. The bartenders remembered our drink orders and anticipated our every need. The wait staff in the restaurants were professional and polished.
The Westin made some nice enhancements to the dinner menus at their restaurants and though improvement was not needed, we found the new items and presentation refreshing and inspired. We particularly noticed the addition of many more vegetable options at breakfast, lunch and dinner. It was easy to eat healthy on our vacation. Fasinella added a lunch buffet in lieu of menu format, and we were very pleased with the variety and quality of options available. The Latin restaurant was fantastic and truly authentic. The fresh seafood at Bamboo was impressive - excellent cuts of fresh fish.
The grounds were well maintained and a gorgeous departure from the snow and ice of NY. We were greeted by dozens of monkey's in the trees outside our suite on the first and second night.
The fireworks on July 4th were nothing short of spectacular! Westin spared no expense.
Thank you Westin for providing a relaxing and rewarding experience!
25 de febrero de 2014
Rated 5 out of 5 by MrWiz Great A/I hotel...booked to go back.
Staff were attentive, we had family concierge, great on site restaurants( once you manage to get a reservation), not huge portions in evenings but quality and more than enough. Evenings were quiet but can always go to Locals towns if you like. Golf course was great, free golf for u12's and not busy. Beach is great, admittedly local traders assemble there and aren't intimidating..great people in Costa Rica, not long trip from airport..going back in a few months..
24 de febrero de 2014